Hello Kelvin,

The only recommended caching plugin is WP Super Cache. Please check the useful manual here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks.

Hi,

Try to disable all of your untested plugins, leave jus to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. Should work as expected. Also, if the problem is still there, please try to make a new clean install from scratch via FTP way because this is the surest theme method in this case.

Thanks for the message!

Hello Kelvin,

Unfortunately, at the moment, this option is unavailable and we do not know if it will be or not implemented in future, sorry!

Thanks.

Hello anmol,

You should have to be active only the Td Composer, try to re-add again your Big Grid with our page builder and check the results. If the Visual Composer is active, try to disable it, clear all the caches and check the results. For more information about transition between these two builders, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hi rearview,

Send us an email at contact@tagdiv.com with your log-in information (wp-admin), provide there more information about the problem so we can identify it and also, so we can provide a more accurate response.

Thanks.

Hello hpy2bsal,

Provide your website URL so I can take a closer look at your Slider and also, so I will be able to provide a more accurate code. You can provide some useful screenshots with your desired changes.

Thanks.

Hello bharatunit3d,

Please provide your website URL so I can take a closer look at it and also, you should provide some useful screenshots with the error so I can identify it.

Thanks for the message!

Hello JessieT,

Sorry for this but please notice that our theme does not have any such an option that allows you to do this and also, we do not have any recommended plugin in this case, sorry!

Thanks for the message!

Hello MDNM2017,

Please notice that yesterday has been released a new fix for Weather Widget as you can see here -> https://www.screencast.com/t/WjRr5jDw Please check our documentation here -> https://forum.tagdiv.com/weather-widget/

Thanks for the message!

Hello SiteDev,

After you have installed the Travel demo, for example, you should check the homepage in backend and copy/paste the code to another page if you want to have the same elements on page from here -> https://www.screencast.com/t/Q5qABJql3g

Thanks for your understanding!

Hello Roboman,

Try to make a new clean install from scratch via FTP way, remove all of your untested plugins if you are using something like this, clear all the caches and check the results.

Thanks for your understanding!

Hello mattarchambault,

I have checked your website and it seems your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.

Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Thank you!

Hello AzharNadeem,

The most of your questions are referring to the mobile theme, right? Please notice that the solution regarding on small author image added in front of author name has been given for desktop version and not for mobile theme version. Notice that our theme has two mobile mode -> The General Responsive Mobile and the Mobile Theme Version (with plugin). This method will not work for the mobile theme and all of your above questions cannot be made from theme settings because there is no such option, sorry! You should implement them in a code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Note: For more information about our mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for the message!

Hello Steylar,

1. For a more accurate solution, it would be helpful if you could provide a link to your website.

2. Please follow this topic to remove the More from author
– https://forum.tagdiv.com/topic/related-articles-remove-or-hide-more-from-author-newspaper-theme/
There is no dedicated theme option for this, at the moment.

Thanks for your understanding!

Hello themaker67,

Sorry for this but please notice that at the moment, these are the settings.

Thanks for the message!

Hello meri,

You should provide your website URL so I can take a closer look at your console so I can saw the loaded resources. Notice that thing does not depend on our theme because it’s just a loading from Instagram and Pinterest. Also, if your website is not well optimized is there are great chances to get a small score at the page speed. Please begin to optimize your website from this useful manual here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

Hello ashishsahu,

I have inspected your website and I saw that you are using the Mobile Theme and it seems to work as expected on your website, as you can see here -> https://www.screencast.com/t/z2ovIvMMq5 For more information about mobile theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hello anmol,

Provide your website URL so I can take a closer look at it. You should use only TD Composer or Visual Composer and not both of them because you can bring some errors. Check the following manual here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your understanding!

Hello Meenu,

I have inspected your post pages and I saw that your Facebook Like seems to work as expected, as you can see here -> https://www.screencast.com/t/dmUVVJprn7

Thanks for your understanding!

Hello boka003,

If I do not have your website URL notice that I cannot investigate it, sorry! If the problem is still there, try to make a new clean install from scratch via FTP way because this is the surest theme method, clear all the caches and check the results.

Thanks for your understanding!

Hello,

I have inspected your post template and I saw that you are using inappropriate images size for the featured image. Please replace the featured image with a big image size if you want to bring best theme results as you can see here -> https://www.screencast.com/t/umLd9gsAFhyn

Thanks for your understanding!

Hello 15temmuzsehitlerkoprusu,

I have inspected your website and your featured video seems to work as expected, as you can see here -> https://www.screencast.com/t/Smger6g0p If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello savunmahatti,

Please check with attention because the length of your title can be count by letters or words and the theme does not have any such an option that allows you to place a limit on ‘line’, sorry!

Thanks for your understanding!

Hello themake67,

Please check our Block list because there we have a lot of blocks. For example, you should try using the Block 22 because this element uses 1 thumbnails to display posts. Check here -> https://demo.tagdiv.com/newspaper/block-22/

Thanks for your understanding!

Hello meri,

The theme does not have any such an option that allows you to scale the Instagram images, sorry! Try to increase the system status memory to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ The Pinterest option is fully tested and it seems to work as expected.

Thanks for the message!