Hello FB4E,

Sorry but this plugin has not been tested with our theme and therefore, we cannot provide support for it and also, we have no idea if it will work or not!

Thanks for the message!

Hello Bojan,

1,2)Unfortunately, the theme does not have any such an option that allows you to add custom code or widget at the main menu or top bar, sorry! You should try using such a plugin with this functionality and check the results, sorry!

Thanks for the message!

Hello,

I guess that if you will check the following topic here -> https://forum.tagdiv.com/topic/how-can-i-split-the-submenu-into-columns/ you will success to achieve as you wish.

Thanks for your understanding!

Hello savunmahatti,

If you want to change the permalinks structure you should check the following section here -> https://www.screencast.com/t/4zfAGRNgma

Thanks for your understanding!

Hello snowsbest,

This kind of caching plugin is not tested with our theme and it does not recommend to be used in our theme, sorry! Use only recommended theme’s plugins if you want to achieve best theme results. Our recommended caching plugin is WP Super Cache.

Thanks for the message!

Hello ashishsahu,

I perfectly understand your problem. So, I guess that you do not understand how the mobile theme works. For example, your Contact Us page, on desktop appears like this -> https://www.screencast.com/t/v2Rl3eWTn and when the theme is switched to the mobile theme, the Contact Us page appears like this -> https://www.screencast.com/t/xzrFZsmEtcqL, right? Your page is created using the Visual Composer elements which are not recognized by Mobile Theme and that’s why you do not bring anything for mobile mode, as I have explained you above. Please understand this effect. This is the default theme’s behavior and in that way, the mobile theme has been designed.

Thanks for your understanding!

Hello SiteDev,

Please check the following topic here -> https://forum.tagdiv.com/topic/travel-homepage-banner-image/

Thanks.

Hello ascendo0875,

Unfortunately, our theme does not have any kind of option that allows you to track the number times ads were clicked, sorry! Please keep in mind that our theme only displays the ads on the front end and nothing special. If you want to implement an advertisement tracking you should try using such a plugin with this functionality and check how it will work with the theme.

Thanks for the message!

Hello hashtec,

1)Please try again to download the theme from Theme Forest because only from there you can get the latest theme’s version.

2)The latest theme version is Newspaper 8.1.2 in 31.10.2017. We have made some changes on our TF page and that’s why appears there that date because then the page has been updated.

3)What do you want to rectify? It’s something wrong? Provide more details.

Thanks.

Hello mhoulaha,

Provide your website URL so I can take a closer look at it.

Thanks for the message!

Hello tagdivci,

Unfortunately, our theme is destinated only for news niche, sorry! You can try, using it for other niches but you will do not have all the options you want to have, sorry!

Thanks for your understanding!

Hello huynh101,

1)To make these changes, you should use a bit of CSS code. Try the code below and place it in Theme panel -> Custom CSS Area.

The code is ->

.td_video_playlist_column_3 .td_wrapper_player{
margin-left: 341px;
}
.td_video_playlist_column_3 .td_container_video_playlist{
left: 0;
}

The result is here -> https://www.screencast.com/t/WqIWeY70x

2)You should make some changes in tagdiv_theme.min.js according to the following topic here -> https://forum.tagdiv.com/topic/disable-related-videos-in-youtube-playlist/ To be simple, you have to edit the tagdiv_theme.js, uncomment the rel: 0 according to above topic and then, using an online tool for minification create the minify version of this folder and replace it with the content of tagdiv_theme.min.js Clear all the caches and check the results. Should work as expected.

Thanks for your understanding!

Hello tagdivchick,

Unfortunately, the theme does not have any kind of setting and if you want to do this, you should do it in the code because this is the only possibility. Check the Header Styles from the theme and try to create another one to be similar to it and then, integrate it in the theme. So, if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello Arafat,

Provide your website URL so I can inspect it closer your site and also, so I can find the element which you want to hide for mobile devices.

Thanks for the message!

Hello bharatunit3d,

I have inspected your website and I noticed that your Footer menu still working but the problem is another one. You are using the Mobile Theme and your About Us and Contact Us page is made with Visual Composer or TD Composer and place notice that the Mobile Theme does not recognize any shortcode from these page builders, sorry! For more information about our Mobile Theme, please check here -> https://forum.tagdiv.com/the-mobile-theme/ So, if you want that your About and Contact Us pages to be available for Mobile Devices, you should remove the mobile theme and use the Default General Responsive mode.

Thanks for the message!

Hello Vjcoil,

Please keep in mind that you do not have the License for Visual Composer because this is a bundled plugin which comes with the theme core packet. First of all, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results. For more information about Visual Composer and TD Composer, please check here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hello LeagueOne,

Until now, please keep in mind that we do not have any bad reports in this case and the theme should work as expected by default. Try to make a new clean install to another domain and install the latest version of the theme via FTP way because this is the surest theme method. Clear all the caches and check the results. For more information about fixing this problem, please take a closer look at the following useful tutorial here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Thanks for your understanding!

Hello pstgibson,

If you want to target only the desktop viewport you should use a media queries for this width. To achieve this, please place the above code in that area from Advanced Custom CSS code here -> https://www.screencast.com/t/MuUJe9O3c

Thanks for the message!

Hello Meenu,

I have inspected your Twitter and it seems to work as expected, as you can see here -> https://www.screencast.com/t/bJfVS7nY Where is the problem?

Thanks for the message!

Hello boka003,

I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues. Clear all the caches and check the results. Before each theme installing or updating itțs recommended to be made a full backup to your database to avoid losing your data.

Hope this helps!

Thanks for your understanding!

Hello anmol,

Please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello 15temmuzsehitlerkoprusu,

Unfortunately, this type of plugin has not been tested with our theme and therefore, we cannot recommend it because we have no idea about the themețs behavior and also, with cannot provide support for untested plugins.

Thanks for your understanding!

Hi,

Try to copy/paste the code from here -> https://pastebin.com/DCnUSD3v to your page editor and check the results.

Thanks for the message!

Hello T2N,

I have inspected your website and I saw that you are using some untested plugins for this functionality which is not tested with our theme and also, we have no idea about the theme’s behavior with this, sorry! Notice that we cannot provide support for your untested plugins, sorry!

Thanks for the message!

Hello anmol,

Please check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, you PHP memory has exhausted and that’s why you cannot bring good results.

Thanks for the message!