Hello Ginfox,

I have inspected your website and I saw that your News Ticker works as expected, without any problem, as you can see here -> https://www.screencast.com/t/CJvlqGNP

Thanks for your understanding!

Hello Brain916,

Unfortunately, the standard theme’s layout for block 12 on mobile devices should look like this -> https://www.screencast.com/t/mRFE2sMI We cannot change and also, we do not recommend to do this because the theme can be easily damaged. If you want to achieve this for block 12 you should do it yourself and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello latihlogika,

Please notice that our theme does not have any such an option for it and you are free to add any option you like through the code. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello digitalmarketingmd,

Please provide some useful screenshots so I can easily understand what exactly you want to remove from your website. Also, you should provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello kompulsa,

First of all, try to remove all of your untested plugins if you are using something like this, clear all the caches and check the results. Also, if the problem is still there, please provide your website URL so I can take a closer look at your front page.

Thanks for your understanding!

Hello digitalmarketingmd,

If you do not have the featured category anymore you could have deleted it by mistake. You can simply create a category named: “Featured” and with a slug named “featured” so you can add posts to it to mark them as featured posts.

Thank you!

Hello adrian_van_hal,

If you want to create a new custom field, you notice that you can do it from here -> https://www.screencast.com/t/TjJ09SggEh First you have to register your custom field as a post meta. For more details in this regard please check these links: https://codex.wordpress.org/Custom_Fields – https://codex.wordpress.org/Function_Reference/add_post_meta
After you register the custom field as a post meta you can use its value in a variable depending on the desired result. Please notice that here I just gave you some advice about what you should do and therefore you have to do it yourself because this is not a simple task and it involves doing such a custom work and we cannot provide something like this, at the moment, sorry!

Thanks for your understanding!

Hello Mr.P,

Please try to refer to these links here -> https://forum.tagdiv.com/topic/call-to-undefined-function-get_header/ and https://forum.tagdiv.com/topic/site-not-reachable/ and follow the steps which have been given there to solve your problem.

Hope this helps!

Thanks for your understanding!

Hello sublimedjs2296,

I have tried to access your website but it seems to be broken, as you can see here -> https://www.screencast.com/t/6ID9H5G4FGY Please notice that we do not recommend to edit the header styles because you can easily break the theme layout. Please keep in mind that our theme has a big list of header styles which can be used from here -> https://forum.tagdiv.com/newsmag-header-styles/

Hope this helps!

Thanks for the message!

Hello all,

Please provide your website URL so I can take a closer look at your YouTube video. You can provide some useful screenshots so I can quickly identify it. So, if you are using some untested plugins, try to disable all for them, clear all the caches and check the results.

Thanks for the message!

Hello kaibehrmann,

Please ensure that you correctly place the td-ss-row extra class to your sidebar in order to achieve best results. please check our documentation here -> https://forum.tagdiv.com/newsmag-smart-sidebar/

Thanks for your understanding!

Hello,

I have tried to inspect your site but it seems that it’s suspended, as you can see here -> https://www.screencast.com/t/Pvnq32sGy36K You can check our documentation here -> https://forum.tagdiv.com/facebook-share/

Thanks for the message!

Hello Virginia,

If you want to use Visual Composer as page builder, you should disable the TD Composer because that’s why this option does not work. Clear all the caches and check the results.

Thanks for your understanding!

Hello d85,

This problem can be caused by your untested plugins which might interact with the theme core files and cause a lot of unknown issues. Try to disable all of these, leave just to active only the plugins that come bundled with the theme core files and check the results. If the problem is still there, you should provide your website URL and some useful screenshots so I can see the problem.

Thanks for the message!

Hello darkstarmarina,

Please update your theme via FTP way because this is our recommended way in this case and this is the surest method for updating the theme. please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello Zeeshank9,

If you are using some untested plugins, try to disable all of them because these might interact with the theme core files and cause a lot of unknown issues. If the problem is still there, you should make a new clean install from scratch via FTP way and check the results. If you need more assistance, in this case, you should provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello rnpacheco,

It seems to be a problem caused by your untested plugins. Try to disable all of them, purge all CDN files if you are using Cloudflare, clear all the caches and check the results. If the problem is still there, try to make a new clean install from scratch, via FTP ay because this is the surest theme method, clear all the caches and check the results.

Thanks for the message!

Hello Nachi,

You can check the link here -> https://demo.tagdiv.com/newsmag/shop/

Thanks.

Hello JorgeA,

I have inspected your website and I saw that your sidebar works as expected, without any problems. Try to disable all of the untested plugins if you are using something like this, clear all the caches and check again the results.

Thanks for the message!

Hello Karacaart,

Please keep in mind that our YouTube Playlist does not have any limitations regarding on displaying videos, sorry! If you are using some untested plugins, try to disable all of them, leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If you are using the CDN system, purge all the files and check the results.

Thanks for the message!

Hello aanakwue,

Notice that as you want to achieve involves doing such a custom work and we cannot provide support for this, sorry! You should try to do it yourself, considering the example of search template. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello Nabil Nachi,

Please notice that page content from our demo presentation is custom made. So, if you want to achieve something like that, you can try copy/paste that code from here -> https://pastebin.com/2RCe4N7C in your editor and check the results. Another alternative for you would be to customize your Woocommerce page using some useful shortcodes from here -> https://docs.woocommerce.com/document/woocommerce-shortcodes/

Thanks for your understanding!

Hello JorgeA,

You can increase from here -> https://forum.tagdiv.com/newsmag-page-templates/ https://www.screencast.com/t/iesSHmrtu the limit post number for your page template.

Hope this helps!

Thanks for the message!

Hello veteranstoday,

All as you want to achieve involves custom work and we cannot provide something like this at the moment, sorry!

Thanks for the message!

Hi Arafat,

Here is talking about a block title. So, if you want to hide it only for mobile devices, you should add a custom class for it and then, with a bit of CSS code you can target to hide it only for mobile devices, like this ->

The code is ->

.custom_class .block-title {
display:none!important;
}

The result is here -> https://www.screencast.com/t/c12ulJFmUt1d

Thanks for the message!