Hello Robert,

Sorry but please notice that does not exist any way to convert that previously embedded video, sorry! You should re-add manually each of them.

Thanks for your understanding!

Hello SnakeEater,

First of all, you should make a full backup to your file to avoid any loss of information and then, you simply update your WordPress via FTP way. So, please notice that the child theme comes bundled with the Theme Packet and not depend on the WordPress version, sorry!

Thanks for your understanding!

Hello gundo,

Yes, if you want to use the Visual Composer as page builder, it is indicated to disable our page builder to avoid the conflicts.

Thanks for your understanding!

Hello snowsbest,

Please notice that our theme does not have a strict size of the images, sorry! We have a list of image sizes for our module thumbs, like here -> https://www.screencast.com/t/5dAwygXF according to each module used by you.

Thanks for your understanding!

Hello Fidel de Rooy,

If you want to achieve more than one field for your custom fonts, notice that you should do the following changes through the code. Edit the code from the td_wp_admin_panel.js like this -> https://www.screencast.com/t/PsOSAzI05 and then, paste this code -> https://pastebin.com/VxfuTMsj here -> https://www.screencast.com/t/0TZohYMJ

Hope this helps!

Thanks for your understanding!

Hello majorfuss,

2)Check the category settings, like here -> https://www.screencast.com/t/oEC263zo

3)You can try using the following code and place it in Theme panel ->

.td-header-wrap .black-menu .sf-menu > .current-menu-item > a{
background-color: green;
}

4)Do you have made this change? -> https://www.screencast.com/t/xiZr0yLx3K and is it still does not work?

6)I do not exactly understand what do you mean? The default theme’s behavior is that when you click on the Category you will have to be redirected to the Category page.

Thanks for your understanding!

Hello,

Please keep in mind that the natural theme behavior is to display the latest posts for every page or blocks, like the Category pages. So, if you will check our Category page, you will see in right bottom corner that exists an option for Filtering posts which allows you to sort the posts from Category page, like this -> https://www.screencast.com/t/taoxUqtV Also, if you want to sort the posts of category pages, in another way, notice that you need a plugin with this functionality. Unfortunately, we do not have any such a recommended plugin for this and we cannot provide any solution in this case, sorry!

Hope this helps!

Thanks for your understanding!

Hello Chris,

First of all, please ensure that you are using the latest theme version and the latest version of the plugins which come bundled with the theme core files. Then, check your content of your slider and check if you have enough posts for sliding. You can provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello albertok,

Notice that the Visual Composer has implemented the Separator element. Try to use it and check the results. Unfortunately, another way of the separator, the theme does not have, sorry!

Thanks for your understanding!

Hello temia69,

If you want to hide some elements from your modules, notice that you should target it with custom CSS code, using the Inspector browser, according to our documentation here
-> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ Notice that if you will check the theme panel, you will see that exists an option in the theme which allows you to turn off the meta information for modules on blocks, like this -> https://www.screencast.com/t/XqWgf591Mp5

Hope this helps!

Thanks for your understanding!

Hello,

I guess that you have selected a wrong size for your AdSense and that’s why this padding appears on your frontend, sorry! Please check again your Theme panel, AdSense spot and try to select one of these values for your AdSense, like this -> https://www.screencast.com/t/IR8rc1cf Clear all the caches and check the results.

Thanks for your understanding!

Hello planetcappe,

I have inspected your website and I saw that you are not using the latest theme version and also, you are using such untested plugins which can interact with the theme core files and causes a lot of unknown issues, sorry! Try to update the theme to the latest version of it, remove all of the untested plugins and check the results.

Hope this helps!

Thanks for your understanding!

Hello neevin2017,

You souhld try using the code below and place it in Theme panel -> Custom CSS area.

.td-recipes.td-boxed-layout #td-outer-wrap{
margin-top:0;
}

Thanks for your understanding!

Hello RobertCFP,

You should simply add the youtube video, like this
-> https://www.screencast.com/t/Mb2w1RFuQOE

Thanks for your understanding!

Hello Arafat,

Try using the following code below and place it in Theme panel -> Custom CSS area.

The code is ->

#td-outer-wrap {
width: 1164px;
margin: 0 auto;
-webkit-box-shadow: 0 0 5px 0 rgba(255,0,0,1);
-moz-box-shadow: 0 0 5px 0 rgba(255,0,0,1);
box-shadow: 0 0 5px 0 rgba(25,0,0,1);
}

The result is here -> https://www.screencast.com/t/CPPIzFkZeyr

Hope this helps!

Thanks for your understanding!

Hello miltos,

1)If you want to use other ads, you should check the following useful manual here -> https://forum.tagdiv.com/newsmag-using-other-ads/ Unfortunately, our theme does not have any such an option that allows you and impression click counter, sorry!
2)This problem might be happening due to your untested plugins. Check your plugin’s list and if you have some untested plugins, try to disable all of them, clear all the caches and check the results.

Thanks for your understanding!

Hello kanal1,

First of all, please ensure that you are using the latest theme version which comes bundled with the theme core files and then, checks your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, make sure that you are using the latest WordPress version if you want to bring good results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello MamasLT,

Please notice that you can use the local video embedded via Media Files because this is a functionality of WordPress. Notice that you cannot use this local video as Featured Videos, sorry!

Hope this helps!

Thanks for your understanding!

Hello yangchen,

Unfortunately, the theme does not have any such an option that allows you to use the blocks in post pages, sorry! You can try using the Visual Composer for post pages but please notice that we do not recommend using it.

Thanks for your understanding!

Hello MitchyBoy,

By default, this is the main theme’s behavior. If you will test our demo you will see that behavior. These are already clickable, sorry! If you do not have this behavior means that you have some problems with your theme. Try to disable all of the untested plugins if you are using something like this, clear all the caches and check the results. Also, if the problem is still there, please provide some examples with your problem and also, provide your website so I can inspect it closer.

Thanks.

Hello snowsbest,

Our theme has implemented the Background Click Ad. For more information about this, please check here -> https://forum.tagdiv.com/background-introduction/ You should try using an HD image for your background if you want to achieve good results.

Thanks.

Hello,

1)There is no option in the theme that allows you to manage the posts in the Big Grid template, sorry!
2)If you want to have load pagination at your page, notice that you can do this from Block Pagination, like this -> https://www.screencast.com/t/yFAk7EsJ0vj For more information about this, please check the following useful manual here -> https://forum.tagdiv.com/block-settings-guide/
3)Please be more specific and provide another useful screenshot because I do not exactly understand what you mean, sorry!
4)Unfortunately, the only settings regarding on LazyLoad are available in Theme panel. Try to turn off it and clear all the caches. Check the results.
5)Sorry but notice that our theme does not have any such an option in this case, sorry! Also, we cannot recommend any plugin in this case because we have not tested anymore.

Thanks for your understanding!

Hello Chito,

Unfortunately, please notice that plugin is not recommended to be used with our theme, sorry! You should replace it with WP Super Cache plugin because it was tested with the theme and works as expected. Notice that we cannot provide support for untested plugins, sorry!

Thanks for your understanding!

Hello Aureyepss,

Unfortunately, this kind of plugin is not tested with our theme and also, we cannot say for sure if it will work or not with the theme, sorry! We cannot provide any support for untested plugins, sorry!
Another alternative for you would be to try installing the WPML plugin because this has been tested with the theme and it seems to work as expected with it. For more information about this, please check our useful manual here -> https://forum.tagdiv.com/using-theme-translations-together-wmpl/

Thanks for your understanding!

Hello jeanlucb,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-header-sp-top-widget{
text-align:center;
}
.td-header-row [class*="td-header-sp"] {
float: none!important;
}

The result is here -> https://www.screencast.com/t/4tbtjp6nyA

Hope this helps!

Thanks for your understanding!