Hello jasonleewkd,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hello KosherCoder,

Please keep in mind that what you want to do is a BIG update and the theme will be broken because it is totally another theme, sorry!

In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 theme will do not work because all the files from this were changed in Newspaper 8.1 and as the main theme and also you lose all changes.

The Newspaper 8.1 is a whole new theme so an update from 4 to 8.1 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them. Bottom line is that newspaper 8.1 is a whole new theme built from scratch.

Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello agracjan,

Unfortunately, please notice that our theme does not have any such an option that allows you to edit the single post layout. However, if you will check our documentation here -> https://forum.tagdiv.com/post-templates-2/ you will see that we have a big list of post templates which can be used on your frontend.

Hope this helps!

Thanks for your understanding!

Hello neevin2017,

Please provide your website URL so I can identify this gap and also, so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hello dllakn,

This error can be caused by your untested plugins. First of all, try to disable all of these and leave just only the plugins that come bundled with the theme core packet and rule out any conflicting plugins. Clear all the caches and check the results. If the problem is still there, you should make a new clean install from scratch, via FTP way and check the results.

Thanks.

Hello RobertCFP,

Please provide a useful screenshot and show me how exactly you have added your youtube video through your post content.

Thanks for your understanding!

Hello Mommywentrogue,

Please try using the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.footer-email-wrap a {
color:red!important;
}

Thanks.

Hello ekotnar,

1)You should try to use a bit of CSS code to do this ->

.td-icon-search{
display:none!important;
}

2)All the changes for Top Bar should have to be made from Menus section in WordPress, like here -> https://www.screencast.com/t/B7Qszj4FAvrx

3)Sorry but please notice that the maximum available columns for footer section are 3 and not 4.

4)Please check our Footer Templates because there you will see a lot of options for this case. If you want to have your own footer style, you should try to use the Footer Template Style 5. For more information about our footer templates, please check here -> https://forum.tagdiv.com/footer-templates/

Hope this helps!

Thanks for your understanding!

Hello sailung,

If you want to have more than one theme languages version, you should try using the WPML plugin which allows you to do this. For more information about this case, please check the following topic here -> https://forum.tagdiv.com/using-theme-translations-together-wmpl/

Hope this helps!

Thanks for your understanding!

Hello Tony,

I guess that your problem is generated by your caching plugin. Make your desired changes and then, clear all your caches and check the results. Also, purge all the CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Hello cancerawakens,

Please notice that all the settings which can be made for a category can be found here -> https://forum.tagdiv.com/how-category-settings-work/ Please check the theme panel, Category settings because there you will find all the settings which can be done for Category section.

Hope this helps!

Thanks for your understanding!

Hello,

Please note that the theme has to be updated along with WordPress and plugins. Old versions can have security breaches and these can be exploited by different tools.

The old version from prior to April 2016 had a security issue which was patched in 6.7.2. Similarly, WordPress prior to 4.7 is insecure.

Please make sure you update your theme, plugins, and WordPress and do not stick to old versions.

If you have been the victim of an attack, update your theme immediately to the latest version and use one of these guides:

http://securepress.org/tutorial-how-to-remove-malware.php
https://wordpress.org/support/topic/malware-removal
https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

Here is a link for best WordPress security practices created by Chris S:

https://forum.tagdiv.com/topic/tutorial-good-basic-security-practices/

Thank you!

Hello Rune,

Notice that what you want is not easy to get and you should create a code which put automatically the ad space after each 3 or 4 articles.
You can add the code like this – http://screencast.com/t/W7VY918Dr3Pw

$adcounter++;
if (is_category()) {
if ($adcounter == 2) {
echo do_shortcode('[td_block_ad_box spot_id="custom_ad_1"]');
}
elseif($adcounter == 4){
echo do_shortcode('[td_block_ad_box spot_id="custom_ad_2"]');
}
}

Hope this helps!

Thanks for your understanding!

Hello Bazezew Zerihun,

I guess that you are referring to the Opera Mini Browser, right? Please notice that our theme has not been designed to be used with this browser and it seems to appears some conflicts. We recommend using only the tested browsers if you want to achieve best theme results.

Thanks for your understanding!

Hello jason,

Please try to deactivate all your plugins except the ones that are provided in the theme package, clear any caching installed and check again. The issue is mostly caused by plugins. You could also take a look at this topic that describes similar WordPress problems
– https://wordpress.org/support/topic/wp-admin-sorry-you-are-not-allowed-to-access-this-page/

Thanks.

Hello Arafat,

Provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response/code.

Thanks for your understanding!

Hello cjs,

I guess that you are referring to the Voice Report demo, right? So, if you want to change the very top image from your header style, notice that you should use a bit of CSS code to change the background image, like this -> https://www.screencast.com/t/bMAofCse
The code which you have to use should look like this ->

.td-voice .td-header-style-9 .td-logo-wrap-full {
background-image: url(add the link of your image);
}

Thanks for your understanding!

Hello Evecta,

1)Please notice that here is talking about Big Grid 2 Style Bottom box, as you can see here -> https://www.screencast.com/t/zVZLhi5rr

2)There is an option for it in Theme panel, like this -> https://www.screencast.com/t/RZYgxB8ao8x

Thanks for your understanding!

Hello usertagal,

First of all, you should provide your website URL so I can take a closer look at it, to identify the problem. Please check the Block Settings fields from Theme panel here -> https://www.screencast.com/t/lW8RSyxDb0U because there you will see all the thumbs size for each block/module.

Hope this helps!

Thanks for your understanding!

Hello stylewish,

Just in case, you should make a full backup to your database to be safe in this case. Also, please notice that all of your settings will be loaded in your database except for posts that have been edited from the demo.

Thanks for your understanding!

Hello akaii,

Unfortunately, it is not possible to do this with our theme because it has not been designed for this, sorry! You should edit the theme’s core files if you want to achieve something like that. Notice that is not a simple task and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello joshuabaer23,

Please keep in mind that the Block 3 does not have any excerpts implemented in it but only the Title of the post, as you can see here -> https://www.screencast.com/t/0JNWj6TelU5S

You can try using the following code below ->

.td-blog-architecture .td_module_1 .entry-title {
margin-bottom: 0;
}

Hope this helps!

Thanks for the message!

Hello rodrigocouto,

Ensure that you are using the latest theme version which comes bundled with the theme core files. Check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If you are using some untested plugins, try to disable all of these and leave just only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Also, if the problem is still there, you should make a new clean install from scratch via FTP way and install only the bundled plugin to rule out any conflicting plugins. If you are using a CDN system, you should purge all of the CDN files, clear all the caches and check the results.

Hope this helps!

Thanks for your understanding!

Hello Fidel,

Please notice that the theme’s code has been changed a lot from 2015 to now and that’s why your code does not work, sorry! Please be more attention to the date of the topic above. Now, if you want to edit the theme custom fonts fields, notice that you should edit the td_panel_cusotm_fonts.php, like this -> https://www.screencast.com/t/DkwXZI5o

Hope this helps!

Thanks for your understanding!

Hello roberto722,

Please provide more details about what exactly you want to achieve so I will be able to provide a more accurate response. You can provide some useful screenshots for a better understanding. Also, you can provide your website URL so I can take a closer look at it.

Thanks for your understanding!