Hi,

Thank you for your kind words!

Have a nice day!

Hi narinder912,

The lazy loading functionality will load the image only if you will be on there
and until then they do not load them.

Thanks for the message!

Hi Torasko,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! If you want to make any others adjustments through the theme you should do it yourself through the code because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello janamtrup,

Make sure that your update has been right made via FTP way and also if you are using more untested plugins, please remove all of these and leave just required and use only tested plugins with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello amarjano,

Sorry for this inconvenient but please notice that our theme does not have any plan to implement this in near future updates, sorry! I have passed this functionality to our list of improvements but we cannot say for sure when this would be implemented.

Thanks for your understanding!

Hello dheerhuis,

Please make sure you make the changes where you need it according to our documentation here -> https://forum.tagdiv.com/footer-templates/

Hope this helps!

Thanks for your understanding!

Hi,

First of all, please check your plugins list and if you are using some untested plugins, you should remove all of these and use only the plugins which come bundled with the theme core files and which are tested with our theme. Also, if the problem is still there after this steps, you should make a full backup to your database and try reinstalling the theme via FTP way and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello hploc,

Please keep in mind that each of our demos has a specific style which is available only for that demo. So, if you want to have this background to your block title you should install and use this demo. Also, if you want to implement this feature to another demo which does not have this, you should add it via such a custom CSS code.

Thanks for your understanding!

Hello jjphmedia,

I have inspected your website and I saw that you are using some untested plugins. Do you have tried without these? Please remove all of them, clear all the caches and check the results. I have checked your Search function and it seems to work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello JimmyARobert,

Please provide your website URL so I can take a closer look at it. Also, you should provide some useful screenshots for a better identification of the problem.

Thanks for your understanding!

Hello vladimirni,

You can try using the 3 columns using the TD Composer and add through it what element you want, like this -> https://www.screencast.com/t/N7c8mAqD

Hope this helps!

Thanks for the message!

Hello sexoch,

Please provide your website URL and also, provide a useful screenshot with your YoutTube COnfiguration from your backend so we can take a closer look at it.

Thanks for your understanding!

Hello Eloel,

Unfortunately, I do not know what do you have made with your theme because all of a sudden it can not happen to lose everything. Most likely, this issues happens due to your bad configuration or something like that, sorry! Before each change or update, we recommend doing a full backup to your database.

Thanks for your understanding!

Hi,

Try to use the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-container-wrap{
padding-top:0;
}

Thanks.

Hi,

Please provide your website so I can inspect your single image. I have made some tests in this case at my end and it seems to work as expected.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi jornk,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello JustinShead,

Please enable the Seo Yoast plugin because this will gave you more options to setup this section.

Hope this helps!

Thanks for the message!

Hello GregWasThere,

Please check the Translations section from Theme panel because there you can translate the theme’s strings. -> https://www.screencast.com/t/WnBIb8AARrnT

Thanks for your understanding!

Hello cristopowertv,

Sorry for this but please notice that at the moment, only the Video from Youtube and Vimeo works for our playlists. If you want to include the Dailymotion videos in the playlist, you should try finding such a plugin with this functionality and check the results. At the moment, the Dailymotion work only for featured video.

Thanks for your understanding!

Hello cristopowertv,

Sorry for this but please notice that all the titles have been optimised to be responsive for any devices will be used. If you do not like the style of them, you should change it using a bit of CSS code.

Thanks for your understanding!

Hello amarjano,

Unfortunately, the Instant Articles has not been designed to be used in our theme, sorry! If you want to implement this future, you should do it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello burgos,

I have checked your website and it seems your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.
Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Thank you!

Hi jornk,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello jornk,

First of all, please ensure that you have right installed the theme via FTP way, then check the system status parameters to be right increased according to our documentation, clear all caches and check the results. Also, if you are using some untested plugins, you should remove all of these and try using only the required and tested plugins to rule out any conflicting plugins.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi Torasko,

Replied via email.

Thanks.