Hello Frank,

Notice that you can choose this kind of sorting from Blcoks Settings, like this -> https://www.screencast.com/t/ckhNIg9y31u For more information about this feature, please check the following documentation here -> https://forum.tagdiv.com/block-settings-guide/

Thank for your understanding!

Hello pstgibson,

I am sorry but I did not find the place where you want to make this change, sorry! Provide a specific URL for further investigations.

Thanks.

Hello paulberrow,

If you want to add some elements in that area, notice that you should edit the comments.php core file and add there the shortcode you want, using the do_shortcode() method. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello Darktidus,

I have tested your website on my phone and it seems to work as expected. The Mp3 player seems to work as expected. Please notice that plugin has not been tested with our theme and also, notice that further, we cannot provide support for this, sorry!

Thanks for your understanding!

Hello umoetteumoh01,

You should provide your website URL so I can take a closer look at it, for further investigations. Please try making a testing page so I can inspect the problem.

Thanks for your understanding!

Hello Devs-Lab,

Unfortunately, all the ads which can be added in mobile theme can be handled from Theme panel, like this -> https://www.screencast.com/t/kpjKMJ7DN38Y If you want to place your ad somewhere on your site, you should do it only through custom implementation and notice that we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Hi nomoretechno,

I’m sorry for this but please notice that you will have to check our changelog list because there you will see all of our versions and what kind of VC version was used in them, like this -> https://themeforest.net/item/newspaper/5489609
Please keep in mind that we do not recommend to use an older version of theme because you will not bring the best theme results, sorry! Notice that our theme is in a continuous development and you should keep up the steps with the latest version of it. Make a full backup to your database and then, remove the old theme, download the latest theme version for Theme Forest and install it via FTP way because this is the surest method in this case. After this, you should begin to recreate your website because the 8 version of Newspaper is different than 6 version of it.

Thanks for your understanding!

Hello SL2,

I have inspected your footer section from your website and I saw that your Instagram block displays the three images, as you can see here -> https://www.screencast.com/t/0aiIpWPu5 It seems to work as expected. Try to clear all of your caches, browser caches and check the results.

Thanks for your understanding!

Hello popaxiom

Please try to make a new clean install from scratch via FTP way, clear all the caches, purge CDN files and check the results. It is possible to be a problem with your theme installing and that’s why you bring this message. Notice that all the theme code was very deeper tested and verified and should not exist any error through it.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello cyberfyber,

For more information about Primary Category, please read our guide here -> https://forum.tagdiv.com/primary-category/ Notice that if you want to add some options for your custom posts involves such custom task which is not covered by our support because it should make some additional customizations and we cannot provide something like this at the moment, sorry!

Thanks for your understanding!

Hello glavred,

Unfortunately, our theme does not have any such an option for it, sorry! You should change the More Articles Box sorting to another one.

Thanks for your understanding!

Hello 414,

Unfortunately, I do not exactly understand what do you want to achieve? Provide more details regarding on footer style so I will be able to provide a more accurate response. Also, please notice that we have some footer templates which can be found here -> https://forum.tagdiv.com/footer-templates/
Also, you can provide some useful screenshots for a better understanding!

Thanks for your understanding!

Hello tagdivstar,

Sorry for this, but I cannot see any problem with this part in our demo preview, sorry! Our Trending Now seems to work as expected. Please provide some useful screenshots and also, if you want you can make such a video to explain this error if it exists.

Thanks for your understanding!

Hello vinmigliore,

First of all, I will thank you for your interests in our theme! Notice that you can turn off the unused thumbs from Theme panel, like this -> https://www.screencast.com/t/wppMtrbqEZ8 For more information about what kind of thumbs are used by modules/blocks, please check here -> https://www.screencast.com/t/MqGWrVBF

Thanks for your understanding!

Hello Assia75,

I have inspected your website on mobile devices and I saw that your Ads are not responsive, as you can see here -> https://www.screencast.com/t/yCROn6Alo YOur Big Grid seems to be responsive and seems to work as properly.

Thanks for your understanding!

Hello ArgBursatil,

Please keep in mind that if you are using a background image to your website, the theme layout will become boxed and the header will not be in full width because this is the general theme behavior. Also, if you want to apply a background to your header, you should try the following code, like this -> https://www.screencast.com/t/fdgiRfDjmMD
If is not what you mean, you should provide your website URL so I can take a closer look at it and also, some details about what you want to achieve.

Thanks for your understanding!

Hello holographica,

Sorry for this but please notice that our theme does not have any control over this case, sorry! You should try using a Seo Yoast plugin and setup from there this case. For more information about this, please check the following guide here -> https://kb.yoast.com/kb/date-appears-search-results/ -> https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/

Thanks for your understanding!

Hello technouk,

Try using the font-size CSS property and add it to your custom code if you want to achieve these changes. For more information about this CSS rule, please check here -> https://www.w3schools.com/cssref/pr_font_font-size.asp

Thanks for your understanding!

Hello all,

If you have re-installed the theme via FTP way and if the problem is still there after this, please send us an email at contact@tagdiv.com with your credentials so I will be able to take a closer look and it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Simone Mommarelli,

Please provide more details about what exactly you want to achieve because I do not know, sorry! Also, you can give me some useful screenshots with your problem for a better understanding!

Thanks for your understanding!

Hello Knux0r,

I have inspected your website and the YouTube player seems to work as expected. Where is the problem? Yes, you should use the YP Playlist and all of your desired videos should have to be added followed by commas. For more information about our Playlist, please check our documentation here -> https://forum.tagdiv.com/newsmag-video-playlist/
Unfortunately, please notice that you cannot use YT Playlists to populate the blocks, sorry!

Hope this helps!

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello Zoran,

You should use a bit of CSS code in order to have this alignment. Try to place the following code in your Custom CSS box and check the results.

.vc_btn3.vc_btn3-color-green.vc_btn3-style-modern{
display:inline!important;
}
.wp-image-713{
float:left!important;
}

The result is here -> https://www.screencast.com/t/GdLNbrgLns

Thanks for the message!

Hello msimktg,

For more information about API implementation, please consult the following documentation here -> https://forum.tagdiv.com/td_api_single_templateadd/ Please notice that documentation is addressed only for advanced users and if you are not an experienced user and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for the message!

Hello kapson,

Sorry for this but please notice that error has not yet been resolved. We hope to fix it in new theme updates.

Thanks.

Hello jun-sasaki,

Unfortunately, our theme does not have any such an option that allows you to make some posts to be sticky from the Big Grids or Blocks, sorry!

Thanks for your understanding!