Hello whiten67,

Please notice that if you were updated your theme to the latest version of it, the Visual Composer was replaced with our page builder which is TD Composer and most likely, that’s why you bring some shortcodes or HTML code through you homepage because the TD Composer does not recognize all the shortcodes of Visual Composer. Also, our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder.
For more information about right using of TD COmposer and transition between these both page builders, please check the following topic here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your understanding!

Hello Hemal,

Sorry for this but please notice that our theme has not been designed to use 4 columns as layout, sorry! If you want to achieve this layout you should implement it yourself through hard coding and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry! Notice that you should adjust the entire theme because it was not be designed for this type of layout, sorry!
Another alternative for you would be to use the Visual Composer for 4 columns but you will notice that the theme layout will be spoiled and it should be adjusted for a better result, task which involve such a more custom work, sorry!

Thanks for your understanding!

Hello evilspyboy,

You can try using a bit of CSS code to hide it from your front end but the functionality of it will continue to work. Try the code below and place it in Theme panel -> Custom CSS area.

The code is ->

.td-post-views{
display:none;
}

Thanks.

Hello QG Pixel,

Why do you cannot leave the Portuguese/Brasil as language on your website? Do you cannot save your settings from the panel or why? Please ensure that your system status parameters are according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello michaelcates,

Please check the default behavior for Big Grid 2 on mobile, like this -> https://demo.tagdiv.com/newspaper/big-grid-2/ If your Big Grid 2 behavior it is different by Big Grid 2 from our demo preview, it seems that you have a problem on your side. Try to disable all of your untested plugins and install only the items which come bundled with the theme core files and check the results. Also, if you have the same wrong behavior for your Big Grid after you have followed my above advice, please provide your website URL so I can take a closer look at it.

Thanks for the message!

Hello sachinjain007,

First of all, please provide your website URL so I can take a closer look at it and also, please show me exactly what kind of changes you want to do through some useful screenshots so I can identify what you want to achieve. I need to know more details about this so I will be able to provide a more accurate response.

Thanks for the message!

Hello nasan,

That is a common problem, that can be fixed by following the suggestions from this topic
– https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks.

Hello ascendo0875,

Check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hello yano,

I am sorry for this inconvenience but please notice that our theme does not have any such an option that allows you to display any social sharing buttons inside the blocks, sorry! If you want to add some code inside the block’s elements, notice that you should edit the theme core files which creates the blocks/modules and add there as you wish but please notice that task involve more custom work and we cannot provide this type of services at the moment, sorry! If you want to develop our theme in this case and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer or developer to help you!

Thanks for the message!

Hello popaxiom,

I have inspected your website and I saw that your post view counter seems to work as expected, as you can see the following video test, like this -> https://www.screencast.com/t/ij5r7Tghdfh Views are changing from 37 to 38, right?

Thanks for your understanding!

Hello monoazulweb,

Sorry for this inconvenience but please notice that our page builder does not have these features to be available, sorry! If you do not like our page builder, please do not use it, sorry! Notice that TD Composer does not have all shortcodes which Visual Composer has. Also, our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder.

Thanks for your understanding!

Hello ascendo0875,

Unfortunately, I do not exactly understand what you mean, sorry! You are referring to these categories from the top of the block, like this -> https://www.screencast.com/t/9xKwdZVg1Dm Notice that our theme does not have any such an option that allows you to change the order of these categories because these are taken in alphabetical order.

Thanks for your understanding!

Hello awoodhams,

Try to add the !important tag next to the value of this property and in that way you add more priority to your code and it will work as expected. Clear all the caches and check the results.

.vc_tta-title-text{
font-size:14px!important;
color:red!important;
}

Thanks for your understanding!

Hello Colleric,

If you want to add some ads in your categories pages you should edit the theme core files and add it to the code, according to our documentation here -> https://forum.tagdiv.com/topic/advertising-block-in-category-page/

Thanks for your understanding!

Hello mikyasferhat,

After this, please ensure that your system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks for the message!

Hello msimktg,

Do you have cleared all of your caches after this? Also, I suggest you make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and use only the tested plugins if you want to achieve good theme results. Please keep in mind that theme mega menu works and expected and if it used according to our documentation, you cannot get any errors with it, sorry!

Hope this helps and let us know how it goes after you will follow my above advice.

Thanks for the message!

Hello Torasko,

You should edit the theme core files where exactly the link is made for your source or via. As a hint, edit the td_module_single_base.php core file in that section, like this -> https://www.screencast.com/t/gOcNiCfacF7according to the following useful guide here -> https://www.w3schools.com/tags/att_a_target.asp

Thanks for your understanding!

Hello nopawel,

First of all, please ensure that you have correctly installed the theme via FTP way, all the system status parameters are increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then, please make sure that you respected the following steps regarding on using TD Composer as the main page builder, according to our useful guides here -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for the message!

Hello strencht,

You should import the Slider from Demos template if you want to achieve best results, according to our documentation here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Hope this helps!

Thanks for the message!

Hello Berbi,

Unfortunately, I do not exactly know what kind of Ad do you are using on your website, sorry! Please keep in mind that the theme has been designed to use only the Google AdSense code and if you want to use other ads, you should check the following useful guide here -> https://forum.tagdiv.com/newsmag-using-other-ads/ Also, before adding some ads to your website, please check our documentation here -> https://forum.tagdiv.com/newsmag-header-ads/ Also, you can try using the AdRotate plugin if you want to have more features for Ads. Notice that plugin is not tested one but it seems to work as expected with our product.

Thanks for the message!

Hello charleskritmd,

Please check your system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, the PHP memory has exhausted that’s why you cannot save anything.

Thanks for the message!

Hello acoquillita,

Unfortunately, there is no option to change the categories order, you will need custom modifications for this.
I suggest trying this plugin Category Order and Taxonomy Terms Order as I saw that many users use it to change the categories order.

Thanks!

Hello lacoquillita,

I have inspected your website and I saw that your search icon is not visible because it is black. Try to use the code below and place it in Theme panel -> Custom CSS area.

.header-search-wrap .td-icon-search {
color: white!important;
}

The result is here -> https://www.screencast.com/t/H5UyWj4UWUt

Thanks for the message!

Hello Torasko,

Try to use the code below and place it in Theme panel -> Custom CSS.

The code is ->

@media (max-width:767px){
.td_block_related_posts{
display:none;
}
}

Thanks.

Hello Eamoby,

Please notice that most of our thumbs have 4:3 as the aspect ratio. So, if you want to know if thumbs have 4:3 aspect ratio or not, you should simply divide the width by height and should achieve the results which you achieve when divide 4 at 3, meaning 1.3333. For more information about this case, please check the following topic here -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

Hope this helps!

Thanks for the message!