Hello nani2408,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not though.

Thanks for your understanding!

Hello genloc,

Please do not simultaneously use the two builders because will appear some conflicts in the theme. If you do not like the TD Composer you should not use it, because this is not a required plugins. You can further use the Visual Composer. Notice that introducing this new page builder plugin will not influence the structure of your website, sorry! Try to disable all of the untested plugins which can interact with the theme, clear all of the caches and check the results. Should working. Also, ensure that you are using the latest theme version.

Thanks for your understanding!

Hello kt_kasia,

You should use a bit of CSS code to customize it as you wish. For more information and instruction on how this can be done, you should use the Inspector browser and check this element because there you will see what CSS rules were used. Also, you can check our useful tutorial here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hello Laurent_C2,

Unfortunately, I cannot access your website because I get an error, sorry! Ensure that you are using the latest theme version without any untested plugins which can interact with the theme core files and cause a lot of unknown issues. Also, check your logo image to be right load at your media library if you want to achieve the best theme result. Also, notice that I need to inspect your website so I can identify the problem and also, so I can take a closer look at the logo section.

Thanks for your understanding!

Hello planetcappe,

Notice that the child theme core is the same with the previous version. I think that was omitted to change the child theme version number in the folder. Keep in mind that the editor-style.css should not be present in your child theme. The only files which are in child theme are these -> https://www.screencast.com/t/GmRtzyFK

Thanks for your understanding!

Hello Votac,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response. Also, you should provide some useful screenshots with your problem so I can identify it.

Thanks for your understanding!

Hello,

For more information about transition between Visual Composer and Td Composer and also, for more information about how you can use TD Composer, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

Thanks for your message!

Hi,

Replied to the other topic.

Thanks.

Hello,

For more information about how you can activate the plugin, please check the documentation here -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ Notice that official language for this forum is English. Please write us in English.

Thanks for the message!

Hello breakingtech,

We will make some investigations in this case and we will consider fixing it in new future updates if the problem exists.

Thanks for your message!

Hello Anelis,

Unfortunately, this type of plugin was not tested with the theme and also, we have no idea about the theme behavior with this plugin and we cannot say for sure if it will work or not with the theme, sorry! Also, we cannot provide support for untested plugins. You can try using the AdRotate plugin and check its functionality on your website.

Thanks for the message!

Hello planetcappe,

Ensure that you are using the latest theme version and also, make sure that are right installed it via FTP way because this is the surest method in this regard. If you are using the child theme, ensure that you have downloaded the latest version of it which come bundled with the theme core files and also, for more information about this, please check the documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello nomoretechno,

I have added your FB link to my end and it seems to work as expected, without the problem. -> https://www.screencast.com/t/xcFjZrTZ9FN Make sure that you are using the latest theme version and use only the plugins which are required and tested with the theme.

Thanks for your understanding!

Hello Luis,

If you want to add a playlist created in Youtube to your website, notice that you should not use the YouTube Playlist element because will not work as expected. Will be two playlists ->playlist in a playlist, sorry! Another possibility for you would be to use the embedded code method and add the embedded code in RAW HTML or in a Text with Title block, like this -> https://www.screencast.com/t/NGDdofYQoM and the result you can see here -> https://www.screencast.com/t/Ctlx8MaFvrqX

Thanks for your understanding!

Hello nano2408,

Sorry for this inconvenience, but please notice that our page builder is not a copy of Visual Composer. Our page builder has similar shortcodes with VC but is too different than it. If you do not like our page builder you should use further the Visual Composer. Your request is not a simple task and involves such more time until bringing some good results and we cannot provide this type of services at the moment.

Thanks for your understanding!

Hello DaveS,

Unfortunately, our theme does not have any such an option that allows you to keep the H1 tag for logo only for the homepage, sorry! Notice that if you want to remove the H1 for the logo you can do it from core files but the H1 will be deleted from the entire website and not only from the homepage, sorry!

Thanks for your understanding!

Hello Praveen,

You should inspect your source page because there should have to see all of your resources and then, using the same method with Speed Booster you can move them in the footer. As a hint, you can check here -> https://www.screencast.com/t/cKiYPTEDK
Notice that tutorial is addressed for Advanced users and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello nano2408,

Unfortunately, our page builder has not been designed to be used on posts but only for a page, sorry! Also, notice that is not a simple task to make it work for pages, sorry!

Thanks for your understanding!

Hello nano2408,

You should try to add your shortcode in RAW HTML element or in a Text with Title element, like this -> https://www.screencast.com/t/VnCRfwtys or here -> https://www.screencast.com/t/ccFFVBn13
Please keep in mind that is not recommended to be used both of page builders at the same time because might appears some conflicts between them, sorry! Also, if you want to use our page builder you should recreate your homepage from scratch using the TD Composer. For more information about transitions between these page builders you should consult our useful guide here -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
Notice that our builder is at the beginning and also, it is in a continuous development. You will not found all the elements which Visual Composer has. From now on, this plugin will be improved with some features which have to be exclusively for this builder. In the future, this feature can be released but unfortunately, we cannot say for sure when exactly this process will be done, sorry!

Thanks for your understanding!

Hello loyalty-solutions,

For further investigations, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Provide there the link to this topic so we can quickly identify you. Also, provide there more details about your problem and also, you have to provide some useful screenshots with the problem so I can identify it.

Thanks for the message!

Hello ytre77,

Where exactly is located your problem because I have checked your website and I did not saw it, sorry! -> https://www.screencast.com/t/5z1rJCvjUDez

Thanks for the message!

Hello jaypee,

For more information about this problem, please consult the following topic here -> https://forum.tagdiv.com/topic/images-not-showing-correctly-on-homepage/ It should be useful to you and if you will follow the steps from there, the problem should not exist.

Thanks for your understanding!

Hello Teresa,

You should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. I need to inspect your backend so I can make some tests and also, so I will be able to provide a more accurate response. Make sure that you are using the latest theme version installed via FTP and if you are using some untested plugins which might interact with the theme core files, please remove all of them and clear the caches.

Thanks for your understanding!

Hello chadsrl,

Unfortunately, the theme does not have any such an option for Mega Menu. This is a mega-feature in our theme and if you do not like using it, you should disable the mega menu from Menus section. For more information about our Mega Menu, please check the documentation here -> https://forum.tagdiv.com/mega-menu/

Thanks for your understanding!

Hello DaveS,

Please provide your website URL and also, please let us know which element you want to hive H1 tag?

Thanks for your understanding!