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Catalin
tagDiv Staff

Hello iamzifei,

If you want to switch the theme with Newspaper, you should contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello iamzifei,

Please notice that you should adjust the post title limit from Revolution Slider option. For our blocks/modules exist an option in Theme panel->Excerpts section, like this -> https://forum.tagdiv.com/newsmag-excerpts-introduction/

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello komsak,

Please keep in mind that our theme has been designed to use only the Google Adsense code. This type of Ad which you have referred above was not tested with our theme, and we cannot say for sure if it will work or not with the theme, sorry! For more information about our Ads, please consult our documentation here -> https://forum.tagdiv.com/header-ads-adsense/ Notice that if you want to bring best results in our theme, you should setup your Ads according to our guide. Otherwise, you might get some errors, sorry! Most likely, for this type of Ads, is needed to make some adjustments that theme to recognize the source code and we cannot provide the additional implementation for this, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Owlcomics,

You should check our Theme panel, Theme Colors settings because from there you can change the color for each element. For more information about this section, please check our documentation here -> https://forum.tagdiv.com/theme-colors-introduction/
If you need more assistance in this regard, please provide your website URL so I can take a closer look at it but before this, try to understand our documentation.

Thanks for your message!

Catalin
tagDiv Staff

Hello quadcoreenterprise,

Unfortunately, the Max Buttons Plugin is not tested with our theme and we have no idea about the theme behavior with this type of plugin, sorry! Notice that we cannot provide support for untested plugins, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello natagrit,

There is an option for it in Theme panel->Theme fonts, like this -> https://www.screencast.com/t/93HASisTe and the result is here -> https://www.screencast.com/t/EfyZpjNXR

Thanks for your understanding!

Catalin
tagDiv Staff

Hello HIGHLIFE,

You can attach here some useful screenshots so I can identify the problem. You should simply push the img button or you can try using the Jing tool.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello arslankerim,

I have checked your source page and I saw that you are suing some untested plugins which can interact with the theme core files and cause a lot of unknown issues, like bwp-minify, sorry! You should disable all of them, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello oilwire,

If you want to make a new clean install from scratch you should do it via FTP way because this is the surest method in this regard. Check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dennisjpitocco,

Please send us an email at contact@tagdiv.com and we will provide it there.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zielkii,

Be more carefully when you load the image from your media library. Ensure that you have chosen the full size for your image, like this -> https://www.screencast.com/t/6fyH6lzYtpf Clear all your caches and check the results.

Thanks for your understating!

Catalin
tagDiv Staff

Hello Chrizze,

Thanks for your message!

Have a nice day!

Catalin
tagDiv Staff

Hello Sebastian Escobar,

If you want to change the color of these elements, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-template-3 .td-post-title .entry-title{
color:#343d46!important;
}
.td-post-template-3 .td-post-title .entry-title span{
color:#343d46!important;
}

The result is here -> https://www.screencast.com/t/gQnUvIQS0el

If is not what you mean, provide some suggestive screenshots where you should show me where exactly you want to change the color.

Thanks for the message!

Catalin
tagDiv Staff

Hello leapdsc,

Please keep in mind that the maximum columns for footer section are 3. Notice that our theme has a lot of footer styles which are available in Theme panel. If you want to customize it by your desire, you should choose the Footer Style 5 and added there what elements you want. For more information about Footer section, please consult here -> https://forum.tagdiv.com/newsmag-footer-templates-2/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Berbi,

Our developers work to adjust the theme to this plugin version and in near future, we will release a new update with this improvement.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dalemccune,

Unfortunately, until I inspect your page, I can not give you an accurate answer. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we ca further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Orlando,

The property ArticleBody of schema.org/Article does not seem to be a required Google Rich Data property and it’s not reported by Google’s structured data tool as missing so it’s not a problem. I saw that you want to change the schema.org through adding some additional markup. This is not a simple task of doing this and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello amphol77,

For more information about how you can update the Visual Composer plugin, please check here -> https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello STEFEN1,

Your website is needed to be inspected if you want to receive a more accurate response. Please provide it.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zumaxb,

If you will deeply consult our guide regarding on child theme, you will see that the files which are included in wp booster core, cannot be overwritten by child theme, sorry! If you want to make the above modifications in the child theme, it is not possible because you will have to make some changes in td_menu.php, files which is included in wp_booster and it cannot be overwritten by child theme.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello iamzifei,

First of all, I will thank you for your interests in our theme. So, if you want to see a comparison between our themes you should consult here -> http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/.
Regarding on item price, yes it is possible because the cost of the Newsmag was reduced for a period.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Web_Piri,

I have inspected your website and I did not saw any problem/delay in your loading website on mobile devices. Everything seems to work as expected. If you will have encountered this problem, please try to provide some useful screenshots with it so I can take a closer look at it. Clear all your caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello joeydekoning,

Unfortunately, our theme does not have a predefined section for this case, sorry! The theme has only the default Featured category which is predefined it by the WordPress. If you want to have more settings in this regard, you should try using a plugin with this functionality, or if you have solid coding skills, you should implement it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello robson2386,

If you want to remove the Light Box effect, when you load an image in your gallery, you simply switch off the modal image and link the image to Custom URL, like this -> https://www.screencast.com/t/tz8bb8tuWu and the result is here -> https://www.screencast.com/t/cnZ7WKIGVxg
For more information about lightbox, please check the documentation here -> https://forum.tagdiv.com/newsmag-modal-window/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello shahvishaal,

Here is talking about the primary category. Check our useful guide here -> https://forum.tagdiv.com/primary-category/
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for the message!

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