Hello truth,

Please provide your website URL and also, show me through some images or links for which pages you want to have sidebars and for which do not. I need to know more details so I will be able to provide a more accurate response/code.

Thanks for the message!

Hello dennisjpitocco,

Unfortunately, I receive the same error and I cannot take a look at your website, sorry! I need a valid website URL so I can identify it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello zielkii,

I have inspected your background image, and I saw that you are using a small image in this regard with low quality and that’s why your background becomes blurry. Notice that the theme will stretch this image and if it is too short, the quality of it will be lost. You should use an HD image quality for your goal if you want to bring best results.

Thanks for your understanding!

Hello Chrizze,

Unfortunately, our theme does not have any such a simple option that allows you to do this. Your request needs to do some additional customizations through the code which is not a simple task and which involve some custom modifications. This feature is made in td_review.php core file like this -> https://www.screencast.com/t/KY0Urn76mpya This is not a simple task and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello baburaj.s,

Please notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello hmosteiro,

The DoubleClick ads aren’t recognized by theme’s ad system and the code is rendered as it is. The theme only works using google Adsense ad codes: https://forum.tagdiv.com/ads/ … for another type of ads you can either use wp text widget or a plugin like Simple Ads Manager or AdRotate to render the code then use theme’s ad spots. For more references about this regard, you can consult this topic -> https://forum.tagdiv.com/topic/tutorial-responsive-ads-with-google-dfp/

Thank you for your understanding!

Hello zumaxb,

Please ensure that you are using the proper child theme version which comes bundled with the theme core files. Also, ensure that your data/files overwritten with child theme are according to our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks for your understanding!

Hello HeTo25,

I have inspected your website and I did not saw any problems with tag div gallery. Seems to work as expected. Where is the problem? Provide more details about this issue, also, give me some useful screenshots so I will be able to identify the errors. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core file and rule out any conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello HIGHLIFE,

I have inspected your website for both devices (desktop and mobile viewport), and the social icons are displayed in the same order for both devices as you can see here -> https://www.screencast.com/t/pgonIRDI. Where is the problem? Notice that the social icons have the same order for any devices and you cannot change this.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Xiluvanogcosta,

I have checked your website, especially Entertainment category and I did not saw any problem with this category page. Notice that on this page will appear only posts which are included in this category. Otherwise, could be a problem. Provide a more detailed example because what you have posted above, is not relevant.

Thanks for your understanding!

Hello arslankerim,

Do you are using the child theme? Try to switch the theme to the main theme, clear all your caches and check the results. If your problem is still there nad if the theme updated was been made via FTP method, please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Hope this helps!

Thanks for your understanding!

Hello ferdinand98,

1)If you want to achieve this, please try to code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-magazine .td-related-title .td-cur-simple-item{
color:white!important;
}

The result is here -> https://www.screencast.com/t/D6OaCS1dUmRQ

2)Here is talking about two different header styles. Notice that you are using the header style 5 and the Travel Demo uses the header style 8. If you want to have the same theme behavior regarding on the main menu, you should switch your header to the header style 8 and then you will have this thing. Also, if you want that your color to be another when you hover over the menu items you should use a bit of CSS code to do this. Try the code below and place it in Theme panel->Custom CSS area.
The code is ->

.td-header-wrap .black-menu .sf-menu > li > a:hover{
color:black!important;
}

The result can be found here -> https://www.screencast.com/t/WgfTgrjq

3)
4)IF you want to remove the Breadcrumbs from the top of your website, you should change the page template to default template or you can use a bit of CSS code to do that.

The code is ->
.td-crumb-container{
display:none!important;
}
.td-page-header{
margin-top:10px!important;
}

The result is here -> https://www.screencast.com/t/kXmLEEzV

4)Check your theme panel, Theme Colors settings and ensure that your colors settings for all elements are setup on default.(push to be clear) Clear all your caches and check the results.

6)Please consult our documentation here -> https://forum.tagdiv.com/newsmag-header-styles/ because there you will find our available header style. If you want to have anything else, you should implement it yourself because we cannot provide custom services at the moment, sorry!

Thanks for your understanding!

Hello ntrend70,

Do you are referring to this field -> https://www.screencast.com/t/s6mfjCCSV? So, if you want to remove the WEBSITE field from the comments section for each post when you are not logged in, you have to comment out/remove a snippet of the code from comments.php core file, like this -> http://screencast.com/t/Gowfsn12M9sx and the result you should see here -> http://screencast.com/t/BnQliVlXepr

Hope this helps and let us know how it goes!

Thank you for the message!

Hello InspireORB,

It seems that your Visual Composer is not right installed or also, maybe you do not use the latest version for this plugin. To be safe, try to make a new clean install from scratch via FTP way and install only the plugins from the packet. Also, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
For more information about how you can update the Visual Composer, please check here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello truth,

The sidebar from bbPress can be handled from Template Settings in Theme panel, like this -> https://www.screencast.com/t/8uk20uclqbHH

Thanks for your understanding!

Hello Chrizze,

Unfortunately, I do not exactly understand where you want to place the Review score? As an example, if you want to display it through meta info container, you simply add the code above in this section, in a DIV, like this -> https://www.screencast.com/t/do8uGkW34qC and then if you will target this class, you can customize your review as you want.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello fonfon6666,

Unfortunately, our theme does not have any such an option that allows you to insert some articles via CSV file, sorry! You should try using a plugin with this functionality and see how it works for you.

Thanks for your understanding!

Hello Sebastian Escobar,

Please provide your website URL and also, more details about where exactly you want to make these changes (provide some useful screenshots) so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Vikram,

Please notice that issues are not theme related and if you want to solve this, you should check some online fixes and solution in this regard. You can check the following hints from here -> https://enable-cors.org/server_nginx.html -> http://serverfault.com/questions/162429/how-do-i-add-access-control-allow-origin-in-nginx -> http://oskarhane.com/avoid-cors-with-nginx-proxy_pass/

Hope this helps!

Thanks for your understanding!

Hello kaidensharma,

Unfortunately, I do not exactly understand what you want to achieve and modify, sorry! Please provide your website URL and also, more details about what you want to achieve so I will be able to provide a more accurate response. If you want to change the block structure, please notice that is not a simple task and you can break the block/theme layout and we cannot recommend doing this, sorry!

Thanks for your understanding!

Hello yoluca,

Unfortunately, please notice that type of plugin is not tested with our theme and we have no idea about the theme behavior with this untested plugin, sorry! It is possible that the latest version of the theme to affect your plugin functionality but notice that we cannot provide any support for this case, sorry! Being an untested plugin, it is possible to happen anything, sorry!

Thanks for your understanding!

Hello zumaxb,

Please notice that the above solution work as expected and my end and for other clients, sorry! I suppose that your problems are on your backend, sorry! Probably you have any others customizations through your code, probably you use a child theme and that’s why you lost the main menu style. Try it with more attention and try to find where is the problem, because this solution works as expected and it is tested.

Thanks for your understanding!

Hello kadmin,

Sorry to hear that from you! Please keep in mind that our theme is full tested for most browsers which are here -> https://www.screencast.com/t/52uwHAlrjt7 I guess that your errors happen due to your customizations or untested plugins. So, if you are using something like this, please try to remove all of them and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and install only bundled plugins and check the results.
If your problem persists after these changes and f you need more assistance in this case, please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Carlo Giancristofaro,

Unfortunately, our documentation is only in English language, sorry! Please notice that is the international language and that’s why we used this, sorry!

Thanks for your understanding!

Hello dalemccune,

Unfortunately, I do not exactly understand what you mean, sorry! Please provide more details about your problems and provide your website URL so I will be able to provide a more accurate response. I need to know such a details so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!