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Catalin
tagDiv Staff

Hello Sowon,

Please provide your website URL and also, the exact link so I can take a closer look and so I can provide a more accurate response/code.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello charbelmune,

Please ensure that you are using the latest version of the theme and also, the bundled version of Social Counter if you want to bring best results in the theme. Also, all of these changes should have to be made via FTP way because this is the surest method in this regard.

Hope this helps and let us know how it goes!

Thaks for your understanding!

Catalin
tagDiv Staff

Hello shorebeat,

I have checked your website and your Article Top Ads seems to work as expected, as you can see here -> https://www.screencast.com/t/EMM5Q25quJD

Thanks for your understanding!

Catalin
tagDiv Staff

Hello pacoesni,

Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/

One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

Hope this helps!

Thank you for the message!

Catalin
tagDiv Staff

Hello Blogzster,

Unfortunately, we cannot provide additional customizations, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you! Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello zen,

If you want to display the comment count only for module 8 you should use the code below and place it in Theme panel->Custom CSS area. You should hide the entire class for all website and then, for this module you should give the display:block.

The code is ->

.td-module-comments{
display:none!important;
}
.td_module_8 .td-module-comments{
display:block!important;
}

Hope this helps!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello delizard,

If you want to achieve this, you should edit the td_page_generator.php and make these changes like this -> https://www.screencast.com/t/fSDuraHW7YJf

Thanks for your understanding!

Catalin
tagDiv Staff

Hello unidivers,

Please provide your website so I can inspect it closer.

Thanks.

Catalin
tagDiv Staff

Hello

I did not saw any slider on mobile. Please provide a screen with this and also, where exactly you want to change the color.

Thanks for the message!

Catalin
tagDiv Staff

Hello ciung,

If you want to make your body be wider, you should increase the theme width and notice that our theme has not been designed to have a dynamic width, sorry! We do not recommend to increase it because you can break the theme layout. So, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello,

I have checked your website, and I saw that you have a lot of additional customization. Below, I gave you a custom CSS for affix, but in the future, I suggest you revise the entire code and revert the theme to the default state.

.td-header-style-1 .td-header-main-menu.td-affix {
width: auto;
border-top: 4px solid #c00000 ;
}
@media(min-width: 1024px){
.td-header-style-1 .td-affix #td-header-menu {
width: 1030px;
margin: 0 auto;
}
}
@media(min-width:768px)and (max-width: 1023px){
.td-header-style-1 .td-affix #td-header-menu {
width: 756px;
margin: 0 auto;
}

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Peter,

Please consult our documentation regarding on this thing, here -> https://forum.tagdiv.com/newsmag-how-to-activate-the-theme/

Thanks.

Catalin
tagDiv Staff

Hello,

Please notice that we did several tests on more mobile devices and we have not encountered any problems on quality of images, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello _pages,

I have inspected your screenshots, and I noticed that you are not right to use the theme layout with Visual Composer. You should look at this screen like this -> https://www.screencast.com/t/8c1MIr2Y Also, for more information about how to use Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ Make these changes, clear all your caches, purge all CDN files if you are using the CDN system and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello robert9g,

Please keep in mind that if you will use the full-width and stretch row, the Big Grid will not be displayed in full-width, sorry! Please keep in mind that our theme has not been designed to be displayed in full-width and do not have any such an option that allows you to change the width.
If you want to make your body be wider, you should increase the theme width and notice that our theme has not been designed to have a dynamic width, sorry! We do not recommend to increase it because you can break the theme layout. So, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello orlando,

Please provide your website URL with your example so I can take a closer look and also, so I will be able to provide a more accurate response/code.

Thanks for the message!

Catalin
tagDiv Staff

Hello CUSPMag,

In order to update your Visual Composer plugin, please start and read the documentation here -> https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thanks for the message!

Catalin
tagDiv Staff

Hello David Henry,

Unfortunately, our theme does not have any such an option for live streaming, sorry! You should check this with a plugin and see how it will work. Also, you should implement it yourself because we cannot provide additional customization. Otherwise, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello David Henry,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello David Henry,

First of all, I will thank you for your interests in our theme. So, if you want to see a comparison between our themes you should consult here -> http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/ Before doing this switch is to make a full backup to your data to avoid losing this and then install the new theme and try to load the backup on it. Please notice that it could be possible to appear some differences regarding on style and you should adjust them.

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello Amanda_AFS,

Usually, this kind of error appears when using CDN or loading fonts from a different source. Please try to use this solution and take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Turquezo,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup[ page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello ebhelloworld28,

Try the code below ->

.td-pb-span8 .block-title{
width:96%;
}
.td-pb-span8 .block-title > span {
width:100%;
}

Thanks for the message!

Catalin
tagDiv Staff

Hello kreacjaobrazu,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can easily identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello Berbi,

Please keep in mind that the category pages cannot be edited with Visual Composer, sorry! The only control over the category pages is from Theme panel, like this -> https://www.screencast.com/t/Wq0ZGIfhIk If you want to change the category templates you should do it from the code. So, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

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