Hello Corsicaman,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, regarding on your loading font, right? Firstly is loaded a default font and then will appear your custom font, right? This behavior appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css. If you want to make deeper changes in this regard, you should check the td_config.php core files and from here you should change the default theme fonts which are Open Sans and Roboto with your desired one, like this -> http://screencast.com/t/YXUNUqxE.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello gbhackersonsecurity,

Please follow this topic fore more details as to why this happens:
https://forum.tagdiv.com/topic/high-processor-usage-by-admin-ajax-and-index-php/
Let us know if you have any further issues with CPU usage

Thank you!

Hello Dissions,

Our theme has a Translation section where you can translate all the words which come from our theme and which cannot be translated with WordPress. For more information about this section, please consult our documentation here -> https://forum.tagdiv.com/newsmag-loading-translations/

Thanks for the message!

Hello Bintmusic,

Unfortunately, our theme does not have any such an option that allows you to do this, sorry! Please keep in mind that the mobile theme cannot be partial disabled, sorry!

Thanks for the message!

Hello ToniLaird,

Unfortunate, we cannot help in this matter as we have not even tested The Ultimate Addons for Visual Composer. The plugin author is the one that can shed light on the subject.

Thanks for the message!

Hello noori020,

Unfortunately, I cannot make all widget title to be on 2 lines, sorry! As I can give you is the following custom CSS code which will arrange your widgets to look like this -> http://screencast.com/t/hY5sUh10LAm

.wpb_heading {
width: 100%;
text-align:center;
}
.page-template-default .wpb_text_column:last-child{
text-align:center!important;
}

The result is here -> http://screencast.com/t/hY5sUh10LAm

If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello noori020,

Please try to refer to the following topic here -> https://forum.tagdiv.com/topic/tabs-3/ because there you will found a code which can resolve this problem.

Thanks for the message!

Hello thepeel,

Unfortunately, our theme does not have any such an option that allows you to make this, sorry! As you can see, our mobile menu has been compacted to be displayed in hamburger menu to rate well on mobile devices. If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello giulian curl,

This is our Post Template style 1 which look like this -> http://screencast.com/t/hJiZpAGF If you want to display an ad in this post template you should add it here -> http://screencast.com/t/yhmqpsPl For more information about post template, please consult here -> http://screencast.com/t/yhmqpsPl

Thanks for the message!

Hello TJPreneur,

I have checked your page source and I noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. First of all, try to disable all of them, leave just Visual Composer to active and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks the message!

Hello justfreshkicks,

Try to add the !important tag after the red value, like this ->

.td-animation-stack:hover .entry-title a {
color: red!important;
}

Thanks for the message!

Hello justfreshkicks,

I suppose that you want to change the “Load More Stories” button, right? Try the code below and place it in Theme panel->Custom CSS area.

.td-load-more-wrap {
background-color: green;
}
.td-load-more-wrap a:hover{
color:blue;
}

The result is here -> http://screencast.com/t/MZClUUlG

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello Ottret,

I have checked your website on the mobile version and I did not saw that any problem with your tagDiv Gallery, as you can see here -> http://screencast.com/t/2KQc5CAypGF Where is the problem? Provide more details os I will be able to provide a more accurate response.

Thanks for the message!

Hello Ottret,

I have made some tests and it seems to be a mini bug in our theme in this regard, sorry! You should try using the code below and place it in Theme panel->Custom CSS area. I have added to our list of improvements and we will consider to fix it as soon as possible.

.td-gallery-slide-top {
margin-top:200px;
}
@media only screen and (min-width:768px) and (max-width: 1023px){
.td-gallery-slide-top {
margin-top: 140px!important;
}
}
@media (max-width:600px){
.td-gallery-slide-top {
margin-top: 20px!important;
}
}

The result is here -> http://screencast.com/t/IzfSEgfoZU

Thanks for the message!

Hello m0re,

If you want to hide an ad for a certain post you should use the post ID and a custom CSS for this ad, like the code below:

The code is ->

.postid-147 .td-a-rec, .postid-147 .td-g-rec{
display:none;
}

The result is here -> http://screencast.com/t/tz610oCpC
Notice that the .td-g-rec class is only for a Google Adsense AD and .td-a-rec for other ads.

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello 4Musky,

Unfortunately, our theme does not have any such an option that allows you to expand the Block on your sidebar or from content, sorry! -> http://screencast.com/t/QZSngfH0P This thing would mean to increase the width of this container to be extended. Notice that the theme has not been designed to have the dynamic width and we cannot recommend doing this because you can damage the theme’s layout.
We do not encourage changing the theme width and that is why you will not see any solution for this in our forum. You should do it at your own risk.

Thanks for your understanding!

Hello m0re,

I suppose that you are referring to this option from here -> http://screencast.com/t/zExXYWivy, right? You should turn off all the thumbnails size which you do not use.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello m0re,

The theme’s width can be changed from style.css file from td-container, like this -> http://screencast.com/t/7TKvBjRU

Please keep in mind that the theme content area has a fixed width and it cannot be changed as all the theme elements depend on the fixed width. Changing even 1 pixel of the theme width will cause elements to break. Our theme was not designed with a dynamic width in mind.

We do not encourage changing the theme width and that is why you will not see any solution for this in our forum. You should do it at your own risk.

Thanks for your understanding!

Hello tva,

Unfortunately, we cannot provide this type of services at the moment, sorry! Usually, we recommend the developers from studio.envato.com.

Thanks for the message!

Hello all,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for your message!

Hello ersandrino,

Unfortunately, our theme does not have any such an option that allows you a way for this, sorry! If you want to display more levels in our theme and if you do not have good knowledge for custom work, please consider hiring a freelancer/developer to help you because we cannot provide this type of services at the moment, sorry! As a hint, you can try following the steps from this topic here -> https://forum.tagdiv.com/topic/implemented-new-sort-most-popular-among-posts-of-last-7-days/

Thanks for your understanding!

Hello roqeem,

#1 Do you want to remove these Blocks from footer section on mobile? -> http://screencast.com/t/SiaClv8VK1 If you want this, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Cusotm CSS area.

@media(max-width:767px){
.td-footer-container .td_block_7, .td-footer-container .td_block_popular_categories{
display:none;
}
}

The result is here -> http://screencast.com/t/iSJ2pPhpD

#2 I guess that you want to get rid of it the Excerpts, right? I have checked your website and I saw that you are using the Block 11 which uses the module 10 to display your posts. So, if you want to remove the Excerpts you should do this -> http://screencast.com/t/mvo5AXfrXS and the Excerpts for this type of module/block will not appear.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello roqeem,

I have checked your website and I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. First of all, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. After this, you should check your Tag Template settings from Theme panel like this -> http://screencast.com/t/OsifrclIW and check if the corresponding sidebar for Tag pages is valid.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello cwill15,

If you want to use this type of sorting, please notice that our theme has available this one on our Block sorting. First of all, you should choose a Block, which you like and then, from Block settings you must choose the Alphabetical sorting, like this -> http://screencast.com/t/4WW2XhtP For more information about Block settings, please consult here -> https://forum.tagdiv.com/block-settings-guide/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello faisalmangad,

Please try to make a new clean install from scratch via FTP method because this is the surest method in this regard. Also, if you are using some untested plugin, try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. For more information about this method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!