Hello davider,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello hadharm,

Notice that our theme does not have any such an option that offers you a way to display the Latest Updated Posts, but only the latest posts which are published. To do this, you can use a block in your sidebar, setup with the latest sorting and there you will bring all latest posts (published). If you want to display a new level in our theme, regarding latest updated posts sorting, you should implement it yourself, using your coding skills because we cannot provide additional customizations in this regard, sorry!
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Bintmusic,

Please keep in mind that our mobile theme has not been tested and also, has not been designed to be used in this regard, and therefore, I cannot provide an accurate response in this regard, sorry! You can try to add some conditions in front-page.php core file because this is the main core file which creates the homepage on mobile theme, like this -> http://screencast.com/t/OYWBZm1Q1lHO This is just a simple suggestion.

Thanks for the message!

Hello anoopcnair,

Unfortunately, until now, we do not have any bad reports in this regard, sorry! It is strange this thing… Most likely you have some untested plugins which interact with the theme core files and cause this type of issue because our theme does not have any option which automatically reset the theme…You should contact your change log, and there you will see each process which has happened on your website. If you do not have access to them, you must contact your hosting provider because they should be able to provide a more accurate response.

Thanks for the message!

Hello haqemcom,

Unfortunately, our theme does not handle the URL from Google SERP section, sorry! You should try using the Seo Yoast plugin for this regard or also, you should try finding some online solution in this regard because we cannot provide any solution in this regard, because this task is not theme related, sorry! As a hint, you can check here -> http://www.seomofo.com/snippet-optimizer.html

Thanks for your understanding!

Hello seekandpartners,

I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP, without any untested plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello komsak,

Please notice that the speed of your website depends on how well your site is optimized -> http://screencast.com/t/5m96x7WVMmt. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello TJPreneur,

I have inspected again your website and I did not saw any blurry images on mobile, as you can see here -> http://screencast.com/t/3er4L312rv4 I checked your images and all of these keep the quality and I did not saw any problem in this regard. Please provide a useful screencast where to explain your problem so I can identify it if indeed it exists.

Thanks for your understanding!

Hello kobsev,

Unfortunately, our theme does not have any such an option that allows you a way to setup the numbered pagination for Blocks, sorry!

Thanks for the message!

Hello elawrenc01,

You should simply add another featured image or video from here -> http://screencast.com/t/RIX0BxImQWkx Isn’t exist any system to re-generate the video image.
If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks.

Hello dexro57,

Please keep in mind that the entire theme is adjusted and is built-in with woo commerce and you cannot delete the files because you can break the theme, sorry!

Thanks for your understanding!

Hello daimpa,

Our theme is fully compatible with WordPress 4.7 and for more information about theme requirements, please consult here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for the message!

Hello dexro57,

If you want to use this type of Google Webfont, please notice that it is available from Theme panel and you can activate it from here -> http://screencast.com/t/rOrAVTep For more information about Theme Fonts, please consult here -> https://forum.tagdiv.com/newsmag-font-customization/
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello awtown,

Please provide your website so I can take a closer look and also, so I will be able to provide a more accurate code. Notice that the above advice regarding on background color it should work. If you have a strong caching plugin, try to clear all your caches and check the results.

Thanks for the message!

Hello Amit Malewar,

I have inspected your website on the mobile device and I did not saw any problem in this regard. It seems to be a caching problem. Try to clear all your caches and check the results.

Thanks for the message!

Hello m0re,

The above code only will hide the Ad. So, if you want to permanently remove it from an individual page, you should try using a plugin with this functionality, like as AdRotate plugin or this task can be made through coding skills. Also, if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello m0re,

Please keep in mind that for each activated thumb from theme panel, the theme will prepare properly thumbs,
whether it is used as featured or not. Notice that this is the general theme behavior.

Thanks for your understanding!

Hello Ottret,

You only should decrease the margin-top value and check the results.

.td-gallery-slide-top {
margin-top: 50px!important;
}

The result is here -> http://screencast.com/t/mwHQo6HB

Thanks for the message!

Hello chrislaumarketing,

It seems your language has very little spaces and has very long words. That is why the theme excerpt overflows the container. In these cases, we suggest the excerpt cut by letters, not by words: http://screencast.com/t/jG0I1VOmM because your language does not have any spaces between words and that’s why to occur this problem. Notice that the theme does not recognize where exactly the word is finished.

Thanks.

Hello kelletts,

There is no license issue. You probably see the activation message from the Visual composer. Please read this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Please notice that this type of plugin come bundled with the theme packet and it is not necessary to buy any license for it.

Thanks for your understanding!

Hello DaneOLeary,

Try the code below ->

.td-header-sp-top-widget .td-social-icon-wrap .td-icon-instagram:hover {
color: green!important;
}

The result is here -> http://screencast.com/t/XLZXJgXOFj3U

Thanks.

Hello cmistico,

I am glad that you could solve the problem.

Thank you for the message!

Hello vivec80,

If you want to use the site for shopping niche you should use the Woo commerce and then you can try to adjust these buttons as you want. For example, the woo commerce page looks like -> http://demo.tagdiv.com/newsmag/shop/ Notice that is not a simple task and any customization work involves customized and we can not offer such services.

Thanks for the message!

Hello Peter Arnegger,

Unfortunately, our theme does not have any such an option that allows you a way to make these changes, sorry! Notice that this is the layout of this type of homepage post and if you want to modify this functionality of this template you should edit the theme core file corresponding to this feature in Visual Composer. Notice that is not a simple task, and if you are not aware of doing this custom work, please consider hiring a freelancer/developer to help you because we cannot provide this type of services at the moment, sorry!

Thanks, for the message!

Hello Corsicaman,

I suppose that you are referring to Google Analytics code, right? So, please notice that your code is not right added in the field. Add the script tag and the code will disappear, like this -> http://screencast.com/t/KXnjxyH8yS.

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!