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Catalin
tagDiv Staff

Hello mikkeltvhelse,

Provide your website so I can take a closer look over your sidebar section so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Lattenkreuz,

Provide your website.

Thanks.

Catalin
tagDiv Staff

Hello Assia75,

Please provide more details about this behavior because I do not know from what to what template do you have changed on your website? What was it before changing? Provide some useful screenshots so I can locate the origin of the problem. Do you have edited the content of a demo and then you change it? In this case, you have lost this content. Please provide more details in this regard.

Thanks for the message!

Catalin
tagDiv Staff
Tabs - reply

Hello noori020,

I suppose that you are referring in this regard -> https://www.screencast.com/t/nZvphpPZ9 If is not what you mean, provide more details.
I hope that I understand your request.

Thanks.

Catalin
tagDiv Staff

Hello rahuldungawat,

As you can see from above screenshots, the code which I have provided you will center aligned your titles on the box.

Please keep in mind that we cannot provide additional customizations and usually, we recommend the developers from studio.envato.com

Please notice that all the custom CSS code should have to be put in Custom CSS area box. Most likely, the code not working because this is not correct, sorry! You should have some coding skills in this regard to create a good code. So, please notice that we have made a guide about what you can use your inspector browser to create your own CSS code, like this -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rahuldungawat,

Try the code below and place it in Theme panel->Custom CSS area.

.td_social_type .td_social_info:nth-child(2) {
display: none;
}

The result is here -> http://screencast.com/t/pGl1Ae6IPRI

Thanks.

Catalin
tagDiv Staff

Hello sangam116,

Ensure that you are using the latest version of the theme, installed via FTP way because this is the surest method in this regard. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, you should try to make a new clean install from scratch.
Also, you check your system status parameters to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Catalin
tagDiv Staff

Hello pkarnan,

Replied in the other topic. It is not necessary to create more than one topic because we will treat all the topics, from older to newest.

Thanks.

Catalin
tagDiv Staff

Hello pkarnan,

Replied in the other topic.

Thanks.

Catalin
tagDiv Staff

Hello elawrenc01,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Caleb,

I suppose that you are referring to this Category Filter from category pages, like this -> http://screencast.com/t/SneoUXDqGv, right? Please keep in mind that our theme does not have any such an option that allows you a way to add the Alphabetical filter for this, sorry! If you want to add this type of feature, you should do it yourself, using your coding skills. So, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! As a hint, if you want to add this feature you should edit the td_category_template.php like this -> http://screencast.com/t/wvsZQ2rs

Thanks for your understanding!

Catalin
tagDiv Staff

Hello pkarnan,

What images do you want to appear if you did not set them as featured images? For more information about Featured Image, please consult our documentation here -> https://forum.tagdiv.com/newsmag-featured-image-or-video/ -> https://forum.tagdiv.com/newsmag-featured-images/

Thanks for your understanding!

Catalin
tagDiv Staff

Hello giulian curl,

I have inspected your website on mobile mode and I did not saw any Adsense code, sorry! Please provide more detailed about the exact ad position on your website so I can identify it and also, so I will be able to provide a more accurate response. Provide a more accurate link to your website in this regard.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello awtown,

Try to use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.widget .block-title > span{
background-color:red!important;
color:green!important
}

The result is here -> https://www.screencast.com/t/1YF2MJTH2

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello rafaelstrabelli and gos_ant,

The above reply applies to you as well.

Thanks!

Catalin
tagDiv Staff

Hello wtli2007,

Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Try to do this and let us know how it goes. If the problem is still there, please provide a screen with before and after, for a better understanding. Also, you should provide your website for a closer inspecting.

Thanks for the message!

Catalin
tagDiv Staff

Hello lewinandreilly,

Try the code below and place it in Theme panel->Custom CSS area.

.td_top_authors .td-authors-name a{
color:green;
}
.td_top_authors .td_mod_wrap:hover .td-authors-name a{
color:red;
}

The result is here -> http://screencast.com/t/hCcWpwauKzup

Thanks for the message!

Catalin
tagDiv Staff

Hello BigN0701,

Try to disable all untested plugins if you are using something like that, clear all your caches and check the results. Also, if the problem is still there, please try making a new fresh install from scratch via FTP because this is the surest method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello njtechreviews,

Where do you have two headers on your website? I have inspected it and I did not saw two headers, sorry -> http://screencast.com/t/USeJDaG5 Also, I have checked it and I saw that you do not have the latest version of it. You have 7.3 version. try to update the theme via FTP method, clear all your caches and check the results. Before these steps, you should make a full backup to your data to be safe.
Also, if is not what you mean, please provide more details about your problem so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello Tiger123456,

Please keep in mind that all of our tested plugins which work as properly with the theme are found here -> http://screencast.com/t/ZOOrev1QRf I do not know about the above plugin’s functionality, and also, we cannot provide support for untested plugins, sorry!
Please provide more details about your problem because I do not know exactly what you mean, sorry! If you want to find out more information about our Categories, please consult the documentation here -> https://forum.tagdiv.com/how-category-settings-work/
If is not what you mean, provide more details about your aims so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello emirza,

You should try to read more carefully our documentation here -> https://forum.tagdiv.com/7-days-post-sorting/

If is not what you mean, provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello scinatl1990,

I have accessed your website using your credentials and everything seems to work as properly. Most likely is a problem on your side. Try to log-in from another device, clear all your caches and check the results. I have checked your website and you do not have any problems with it, in this regard.

Thanks for the message!

Catalin
tagDiv Staff

Hello Rudy,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, regarding on your loading menu bar, right? Firstly is loaded a default font and then will appear your custom font, right? This behavior appears when you have additional customization through custom CSS code and also, you are using the Speed Booster plugin. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello boomtastic,

You should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello olivervossmann,

I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Also, I shrink the browser and I have noticed that the image change the sizes as you can see here -> http://screencast.com/t/oirEY30rD Try to make a new clean install from scratch via FTP, without any untested plugins, clear all your caches and check the results. For more information about FTP method, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

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