Hello genoze,
Unfortunately, our theme uses a lot the Visual Composer plugin and as you can know, this plugin does not have any such an option that allows you to edit the Category page. Notice that is not a simple task for implementing and if you want this, you should do it yourself. If you do not have any coding skills in this regard and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we have no plan for implementing this, sorry!
Thanks for the message!
Hello engelgarcia1,
Where is your website so I can take a closer look into it?
Thanks.
Hello dexro57,
Please notice that above I showed you how to add your font in the theme panel and then if you will inspect your source page you will see the line ’37’.
If you want something else, please provide more details.
Thanks for the message!
Hello Lewis,
Unfortunately, please notice that our product does not have such an option for dynamic width (full width) and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.
If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!
Thanks for your understanding!
Hello David Henry,
Regarding on your above screenshots, there is talking about Author Card which is available only for a post for a single author. If you want to display all the authors on a page, you can use the Author Box element from Visual Composer but this element will not display the author description. If you want to develop this feature and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!
Thanks for the message!
Hello David Henry,
Unfortunately, our theme does not have any block which displays 4 horizontal thumbs, sorry! You should consult our demo here -> http://demo.tagdiv.com/newsmag/block-1/ and there you will see all of our blocks which can be used in our theme. For more information about how you can use Visual Composer, please consult here -> https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ If you want to customize your website, you should make it yourself, because we cannot provide additional customizations in this regard, sorry!
Thanks for the message!
Hello giulian curl,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can easily identify you.
Thanks for the message!
Hello samw,
Please keep in mind that the Adrotate plugin has not been tested with our theme and also, our SpeedBooster and that’s why you encountered this problem. As you know, the SpeedBooster will be disabled if you are using some untested plugins. Surely, according to this topic, you make the Adrotate working with our theme but please notice that is not enough. This is not fully compatible with the theme. The Speed booster moves the CSS and JS from header to footer section. Most likely, the Adrotate plugin needs that those resources will not be moved to footer section. Using your coding skills, you should make these adjustments. Otherwise, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide support for untested plugins.
Thanks for your understanding!
Hello win win,
Yes, you are right. After you delete the old theme you should install the latest theme version via FTP and it should working well.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello David Henry,
Please provide more details about your aim so I can understand it better. You can provide some useful screenshots in this regard.
Thanks for the message!
Hello win win,
Please try to update the theme to the latest version of it which is Newspaper 7.6 with the required plugins via FTP method, according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Before this, make a full backup to your database to be safe.
Thanks for the message!
Hello sangam116,
Please ensure that you are using the latest version of the theme and also, the latest version of Visual Composer which come bundled with the theme packet. When you update the theme, please do not forget to update the all required plugins with the versions which come bundled with the theme files if you want to bring best results in this. Also, check the system status parameters to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks for the message!
Hello,
You should edit the td_module_single_base.php and td_module.php as I gave you above -> http://screencast.com/t/4gesj81TWy If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we can not provide custom work at the moment, sorry!
Thanks for the message!
Hello Chrille,
If you want to hide an ad for a specific post page you should use the post ID for this post page and then add a bit of CSS code which hides the ads from this section.
Below I gave you an exmaqple ->
.postid-149 .td-a-rec, .postid-149 .td-g-rec{
display:none;
}
-> http://screencast.com/t/cpjzTEsS
Hope this helps!
Thanks for the message!
Hello
I have checked your website on mobile mode and I did not saw any problem with the mobile design, sorry! -> http://screencast.com/t/MA7b2iwf Where exactly do you have this problem? Provide more details about this, so I can identify the problem and also, so I will be able to provide a more accurate response.
Thanks for the message!
Hello Edward,
Please keep in mind that for each activated thumb from theme panel, the theme will prepare properly thumbs,
whether it is used as featured or not. Notice that this is the general theme behavior.It is not a simple task of implementing and also, we no planning for implementing this task, sorry!
Thanks for your understanding!
Hello kostaskir,
Please provide your website so I can take a closer look at it. Try to make a clean install from scratch, via FTP and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for the message!
Hello sangam116,
Please ensure the PHP memory to be increased according to our documentation which I gave you above. Clear all the caches and check the results. If the problem is still there, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Thanks for the message!
Hello tenayat,
Now, I have checked your website, and the featured image from your video seems to work as properly. If you have others problems, you should open a new ticket.
Thanks for the message!
Hello all,
Notice that the Latest Articles modules are comes from Pagebuilder+Latest Articles+Pagination as the page template and that’s why it is not showing on Visual Composer. If you want to remove this feature, you simply switch the page template to another one, like Page Template Default.
If you need more assistance in this regard, please provide your websites so I can take a closer look inside them.
Thanks for your understanding!
Hello jadmac,
Please provide more details because I do not exactly understand what you mean, sorry! Also, you can provide some useful screenshots so I can identify the problem and also, so I will be able to provide a more accurate response.
Thanks for the message!
Hello jabal3amel,
You should check the Translations Section from Theme panel because from there you can translate all the words which come from the theme and which cannot be translated by WordPress. For more information about this feature, please consult here -> https://forum.tagdiv.com/loading-translations/
Thanks for the message!
Hello njtechreviews,
I have checked your website and I saw that your first black header does not come from our theme. To hide it, you should use the code below and place it in Theme panel->Custom CSS area.
The code is ->
#menufication-top{
display:none;
}
.menufication-add-padding{
padding-top:0;
}
The result is here -> https://www.screencast.com/t/BOOJb29K
Also, inspecting your website, I have noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Also, if the problem is still there, try to make a new clean install from scratch via FTP, use only the required plugins which come bundled with the theme packet, clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello MattiaVe,
Try to consult the following topic here -> https://forum.tagdiv.com/topic/view-numbers-in-block/
Thanks for the message!