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Catalin
tagDiv Staff

Hello awtown,

First of all, provide your website and then you should make some useful screenshots where explain your problem. I need this so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello DaneOLeary,

If you want to change the hover background color for your Instagram social icon, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-social-style2 .td-social-icon-wrap:hover .td-icon-instagram {
background-color: green;
}

The result is here -> http://screencast.com/t/vwm0bWq8MeSK

Thanks for the message!

Catalin
tagDiv Staff

Hello bradkrauza,

If you want to do automatic updates for the theme Newsmag you should read our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ because there you will find a way in this regard how you can automatically update your theme.

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your message!

Catalin
tagDiv Staff

Hello genoze,

First of all, please ensure that you have respected our list of requirements for our product, like this -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, try to update the theme to the latest version of it and also, all the required plugins which come bundled with the theme, clear all your caches and test it again. Basically, the latest Fatal error is happening due old version of Visual Composer. Try to update it and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Frydenborg,

If you want to change this, you should use a bit of CSS code to do this. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-module-title{
font-family:arial;
font-size:20px!important
}

The result is here -> http://screencast.com/t/VEBWjPPVadI8

Thanks.

Catalin
tagDiv Staff

Hello Frydenborg,

If you want to change the color and font-family for category tags on modules/blocks you should use a bit of CSS code because the theme does not have any such an option in Theme panel which allows you to change this, sorry! Try the code below and place it in Theme panel->Custom CSS area.

.td-post-category {
background-color:red;
font-family:arial;
}

The result is here -> http://screencast.com/t/dMAmLPa3i86

Also, please notice that the font family must have to be loaded in your theme because otherwise, the font will not be applied.

Thanks for the message!

Catalin
tagDiv Staff

Hello nextdeegit,

There is an option for it in Theme panel, like this -> http://screencast.com/t/5D1sDLRu

Thanks for the message!

Catalin
tagDiv Staff

Hello awtown,

Sorry for this! If you want to change the background color for the Widget title in the sidebar, you should do this from Widget section, like this -> http://screencast.com/t/PU3C0bupgYa
For your second request, if you want to remove the Google Plus and Pinterest, you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-sp-googleplus, .td-sp-pinterest{
display:none!important;
}

The result is here -> http://screencast.com/t/UDF7ZggNJs

Thanks for the message!

Catalin
tagDiv Staff

Hello Rafael,

If you want to change the heading from module title from H3 to H2 you should edit the core file and change from there, like this -> http://screencast.com/t/BJwFFY2YLV

Hope this helps!

Thank you for your understanding!

Catalin
tagDiv Staff

Hello laurena86,

Please try to add the !important tag after the value and check the results. I have tested the code on your website and it seems to work as properly, like this -> http://screencast.com/t/rXD4lXRaWj8
For your second request, please provide more details because I do not exactly understand what you mean, sorry!

Thanks for the message!

Catalin
tagDiv Staff

Hello vivec80,

Thank you for your interests in our theme! Unfortunately, our theme does not have any such a created demo which replicate 100% the layout of your example website, sorry! I have checked it and I saw that this website has a different menu bar than our theme and many other items that are different from our theme and that cannot be obtained using only the basic settings of the theme, sorry! For example, you should try using the Block 4 with Infinite Load as pagination which can be setup from here -> http://screencast.com/t/uW6EDo2P Also, for more information about Block Settings, please consult our documentation here -> https://forum.tagdiv.com/block-settings-guide/
Please keep in mind that if you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide additional customizations at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dprince0011,

Please ensure that you are using the latest version of the theme (Newspaper 7.6) and Social Counter 4.1, otherwise, please try to update them only via FTP because this is the surest method in this regard. Also, please ensure that you have right set your Social Facebook Counter according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ Try to clear all your caches and test it again and see how it will work.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Apoorv Sharma,

Please notice that our theme does not have any such an option that allows you to translate your whole website in Hindi, for example, sorry! Our theme has a section Translations which offers you a way to translate all the elements which come from the theme and which cannot be translated by WordPress. For more information about this, please consult here -> https://forum.tagdiv.com/loading-translations/

Please keep in mind that the Translation feature is fully compatible and tested with the theme and seems to work as accurately until now. Unfortunately, more and more users report having this problem with Translation but when we try to see where the problem is on their site, it works. We cannot recreate this issue to our side. Therefore, please provide as many details about your configuration because the reasons that can cause this error are entirely different. Also, please try to disable anything else which you think that influence the healthy functioning of the theme -> Ad Blocker, try the theme on more than one browsers.
If you are using the https URL, please try to follow the next steps for your Translations. Try to load your desired translation from panel and then you can see in left corner of your browser, an icon with a shield and then try to Load unsafe scripts, like this -> http://screencast.com/t/aLm2aAFv5
Also, if your problem is still there, please try to translate your strings from the theme panel manually, like this -> http://screencast.com/t/s6bfE5NI6t
Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin), so we can take a closer look at your setup page and also, so I will be able to provide a more accurate response. Please provide there the link to this topic so we can quickly identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello emirza,

You should use the Facebook Debugger and pull scrape again to refresh the page. Clear all your caches and check the results. It should work as properly. For more information about Facebook Debugger, check the guide here -> https://forum.tagdiv.com/facebook-share/

Thanks for the message!

Catalin
tagDiv Staff

Hello RLychee,

That looks spot on like a js error that causes the theme lazyload animation to break and cause all images to get an opacity of 0 thus making them transparent. Try to disable this from Theme panel, like this -> http://screencast.com/t/dlNbhT0QO1

Thank you!

Catalin
tagDiv Staff

Hello deantep,

In this case, my advice is to make a full backup at your database to be safe, and then, you should make a new clean install from scratch via FTP with the latest version of the theme and also, with the latest version of required plugins which come bundled with the theme packet. I have inspected your console and source page and I saw that you have some warnings and errors in it which can cause these issues. Also, I notice that you do not use the latest version of Newspaper which is 7.6 (you have 7.4 version).
For more information bout FTP method, please consult the documentation here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for the message!

Catalin
tagDiv Staff

Hello fachruljody,

Please keep in mind that this is not a simple task and it involves additional customizations. Sorry, but we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Catalin
tagDiv Staff

Hello MAnGoost,

By default, the theme comes bundled with the default responsive mobile version. Also, if you install the mobile theme plugin, the mobile version will be enabled. So, if you want to come back, you simply disable the mobile theme plugin and the theme will be automatically switched to the general responsive version.
However, if you want to change the name of “Latest Articles” on the homepage, you should edit the theme core file like as front-page.php file like this -> http://screencast.com/t/oRzgR3i71Vn Also, from there, if you want to change the block sorting, you should change here -> http://screencast.com/t/e1UKe7xnwUJ

Hope this helps!

Thanks for the message!

Catalin
tagDiv Staff

Hello fachruljody,

If you want to change the menu button to “MENU” you should use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS Area.

.td-icon-mobile:before {
content: '\MENU';
}

The result is here -> http://screencast.com/t/HTdJhGAdjKIz

Thanks for the message!

Catalin
tagDiv Staff

Hello Abraham Kalimbwe,

Unfortunately, the opera mini browser is not supported by the theme and also is not exists any plugins which allow you to use the theme with this browser, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello hussainjw,

Please ignore the activation message. Notice that the Visual Composer come bundled with the theme packet and no longer required activation. Read this guide where this is specified: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
I have inspected your website and I saw that your menu button works fine on iPhone 5S.

Thanks for the message!

Catalin
tagDiv Staff

Hello peichert,

Please provide your website URL so I can take a closer look and also, so I will be able to provide a more accurate response.

Thanks for the message!

Catalin
tagDiv Staff

Hello davider,

Try to make a full backup to your data, remove the old theme and install the latest version of it via FTP because this is the surest method in this regard. Clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello HobbyMiliter,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access so we can further inspect it closer your setup page and also, so we can re-install the theme if it will be necessary. First of all, you should make a full backup at your database to be safe. Also, provide there the link of this topic so we can easily identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello tva,

Please keep in mind that you does not need any PHP Script Customized to Match Newsmag…Unfortunately, I do not exactly understand what you mean, sorry! Please keep in mind that you want to have good results with the theme, all you have to do is to install the latest version of the theme via FTP way because this is the surest method in this regard and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. For more information about FTP method, please read our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, please consult the requirements for the theme, like this -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for the message!

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