Hello Mela Rossa,

Please keep in mind that until now, we have not encountered any issues in this regard if the theme is still used only with tested plugins. Please notice that the Seo Smart Link is not tested with the theme and can cause a lot of unknown issues, sorry!

Thanks for the message and for your understanding!

Hello fwoedit,

If you want to change the “Latest Articles” string at the top of your, please notice that you can do it from Theme panel->Translations section, like this -> http://screencast.com/t/ik0lTlA1
If is not what you mean, provide more details.

Thanks.

Hello InstallationComplete,

Please keep in mind that our theme has implemented this function and for more information about this, please consult the documentation here -> https://forum.tagdiv.com/retina-images/ Also, please notice that this function was not developed for Ads if you are referring to.

If is not what you mean, please provide more details so I will be able to provide am ore accurate response.

Thanks for the message!

Hello weezyworld,

If you want to have a border to your images in post content, you should simply use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-post-content img {
border:2px solid red;
}

If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for the message!

Hello 4Musky,

Unfortunately, I did not saw any attached images inside your topic. Please try attaching me again so I can identify the problem and also, so I will be able to provide a more accurate response. I have inspected your website and I did not saw any issues with your ads.

Thanks for the message!

Hi,

Unfortunately, please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results.

If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hello veet1975,

You should use a bit of CSS to hide these two containers. Also, if you want to hide them only for a particular page, you should use the page ID for this page, like this ->

The code is ->

.page-id-13 .td-header-wrap, .td-footer-wrapper{
display:none;
}

The result is here -> http://screencast.com/t/qWIH3qdgJrK

This is just a basic example. You should create your own code with your desired page ID from your website.

Thanks.

Hello digitalaltitude,

Sorry, I forgot to put the media queries. Try the code below.

@media (max-width: 767px){
.top-bar-style-2 .td-header-sp-top-menu {
float: none!important;
text-align: center!important;
}
}

Thanks.

Hello five40,

Please provide your website URL and also, some useful screenshots so I can identify the problem and also, so I will be able to provide a more accurate response. Please be more specific what happen for a better understanding!

Thanks for the message!

Hello Simon_,

Unfortunately, all of these plugins are not tested with our theme and we cannot provide support for untested plugins but only for our tested plugins which come bundled with the theme, sorry! Please notice that all of these may interact with the theme core and cause a lot of unknown issues which we are not aware of them since it has not been tested theme.

Thanks for the message!

Hello newsguru,

First of all, please ensure that you are using the latest version of theme and also, the latest version of required plugins which come bundled with the theme packet. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to actvie, clear all your caches and install only tested plugins to bring best results with theme.
If you want an accurate response, you should provide your website so we can further investigate it, right? Provide more details about your error.

Thanks for the message!

Hello vljc2004,

Unfortunately, I do not exactly understand what you mean by your question, sorry! If you have installed the Social Counter, you simply put your Twitter ID in the special field from there and the counter will display the number of followers which you have on the Twitter tube. This is the only functionality for Twitter in our theme. If you want to display more levels in this regard and if you are not aware of the steps which are needed to take here, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Also, you should try finding some useful plugins which have this functionality and see how it will work or not with the theme. We cannot make any recommendation in this regard, because we do not have tested any more.

Thanks for the message!

Hello fbcv,

I am glad that you could manage your problem. Also, you can try to regenerate all your thumbnails using the Regenerate Thumbnails with Force Regenerate. For more information about this, please consult here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for the message!

Hello formulaclick,

Unfortunately, I do not exactly understand what you mean, sorry! What you mean when you say one over one? Please be more specific about your issue, also, please provide more details about this so I will be able to provide a more accurate response. I have investigated your website and I did not saw any problem with it.

Thanks for the message!

Hello Jamie_Block,

You will get this error because you does not correctly add your facebook ID. Please notice that you should only insert the number in the certain field in Social Counter, like this -> 1083898388288593 and the counter will work as properly. I have tested on my site and everything seems to work as properly. After checking the results, you should clear all your caches.

Thanks for the message!

Hello shandeulam,

Please keep in mind that all the posts from one category will take the sidebar which is set it for this category from Theme panel, as the primary category -> https://forum.tagdiv.com/primary-category/ and whether the posts were configured to default sidebar. Also, if you do not have any sidebar configured in this regard, you should handle it from Theme panel->Tempalte Settings, like this -> http://screencast.com/t/KlsnmT0dlPP
For more information about this regard, please check our documentation here -> https://forum.tagdiv.com/how-category-settings-work/

Hope this helps!

Thaks for the message!

Hello krysteleal,

The RSS is not part of our theme and it has not any options for this case. Please notice that this think is not theme related, but only WordPress related and our theme does not manage any RSS feed. Also, you can try to implement the WP RSS according to this topic here -> https://forum.tagdiv.com/topic/feature-image-doesnt-show-in-feedburner/ because there was discussed this problem of another customer. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to implement it in our theme because we cannot provide customization services at the moment, sorry!

Thank you for your understanding!

Respectfully!

Hello vachos,

Please check the following topic here -> https://forum.tagdiv.com/topic/megamenu-exclude-2nd-level-subcategories/ because there you should find the useful steps which you are needed to achieve as you wish.

Thanks for the message!

Hello SavvyZen,

Unfortunately, I do not exactly understand what you mean, sorry! Please be more specific and provide more details about what you want to achieve so I will be able to provide a more accurate response. Also, you should provide your website URL for further investigations.

Thanks for the message!

Hello n1ck,

If you want that all your links to be highlighted, you should use a bit of CSS to do that. Try the code below and place it in Theme panel->Custom CSS area.

The link is ->

a {
text-decoration:underline;
}

Hope this helps!

Thanks for the message!

Hello _ronald_,

First of all, please try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hello Diego Acero,

1)Please notice that you should use the @media queries if you want to target the code only for the mobile view. Please try the code below and place it in Theme panel->Custom CSS area.

@media(max-width:767px){
.td-header-main-menu, .td-header-menu-wrap {
display: block!important;
}
}

The results you should see here -> http://screencast.com/t/eaUSbsPG7tZO

2)You should try the code below and place it in the custom code area.

The code is ->

@media(max-width:767px){
.td-pb-span4 {
display:none!important;
}
}

If all of this information are not useful for you or if is not what you mean, please provide more details about what you want to achieve so I will be able to provide a more accurate response.

Thanks for the message!

Hello techjaja,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello LPnm,

First of all, please ensure that you are using the latest version of the theme and also, if you are using some untested plugins, please try to disable all of them, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, if the problem persists, please provide more details about this, provide some useful screenshots so I can be able to identify the issue and also, so I will be able to provide a more accurate response. Please notice that your website will be required in this case, for further investigations.

Thank you for your understanding!

Hello Mela Rossa,

Please provide more details about your issues and in which situations this error occurs so I will be able to provide a more accurate response.

Thanks for your understanding!