Hello ventoura,

Unfortunately, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com

Thanks for your understanding!

Hello sgard62,

I have checked your source page and I saw that you are using some untested plugin which might interact with the theme and cause a lot of unknown issues. Please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please try to disable the lazy load effect if you are using this, from theme panel, like this -> http://screencast.com/t/Z0IsCeGq6 It could be some js errors which create this issue.

Thanks for your understanding!

Hello Simon_,

Please notice that above I gave you all the hints to achieve as you wish. (our documentation regarding on API implementation and which is the core file where you need to make these changes).

Thanks for your understanding!

Hello Mantis,

Please notice that this type of element over you are referring to is just a simple Block 14 which is limited to display only 3 posts and which are placed into a full width row with the stretch rule. You can try the following code and place it in Back End editor in Visual Composer. The code should be found here -> http://pastebin.com/4fRP24YV Then you add this code you should use a bit of CSS for better results. Try the code below and place it in Theme panel -> Custom CSS area.

#td-outer-wrap{
overflow:hidden;
}

Hope this helps!

Thanks for the message!

Hello sgard62,

Please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for the message!

Hello Simon_,

The API implementation should have to be done inside the td_config.php core file, like this -> http://screencast.com/t/oAbXUMNl5v Please notice that implementation is not a simple task and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hello dennisjpitocco,

I guess that you want to have the same sidebar for both pages -> on the homepage and for single post page, right? I have inspected your website and I saw that the sidebar for your homepage is manually created element by element. So, if you want to have the Default Sidebar active inside your homepage, please notice that you should remove the actual sidebar and use the Widgetized Sidebar, element from Visual Composer and select from there the Default Sidebar, like this -> http://screencast.com/t/kut08TOzJn
For more information about how you can use the Visual Composer, please consult the documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Hope this helps!

Thanks for your understanding!

Hello heisenberg234,

Please ensure that you are using the latest version of the theme with the latest version of required plugins which come bundled with the theme packet. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins. For more information about how you can add the buttons inside your articles, please consult our documentation here ->
https://forum.tagdiv.com/increase-users-engagement-add-custom-buttons-posts/

Hope this helps!

Thanks for your understanding!

Hello nano2408,

We are glad that you enjoyed building your website with our theme! I’ve checked, and your website is registered in our database, so you don’t need to submit it again.

We’ll update the showcase in the shortest time. Our designers will analyze your site, and they will make a decision as soon as possible.

Thank you for understanding!

Hi nano2408,

Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-mobile-footer-wrap .td-footer-logo{
display:none!important;
}

The result -> http://screencast.com/t/cXnRGVHfS7d

Thanks.

Hello fwoedit,

Please try to use the code below and place it in Theme panel->Cusotm CSS area.

The code is ->

.td_module_wrap:hover .entry-title a{
color:black!important;
}

Thanks for the message!

Hello fwoedit,

I have checked your website and I guess that you are not using the Footer, right? If is true, please notice that I cannot inspect it closer so I saw where is the problem with your footer. First of all, please ensure that you are using the latest version of the theme and also, the latest version of required plugins that come bundled with the theme and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details, useful screenshots so I can understand it better and also if you enable the footer please let me know so I can re-inspect your website because now I did not say any footer section on your site.

Thanks for the message!

Hello ravester,

I have checked your website and I did not saw any problem with your mobile theme. It seems that the mobile theme is working fine on your website, right? -> http://screencast.com/t/3Pmwig75j I have checked your source page and I noticed that you are suing W3 Total Cache as caching plugin. Please notice that this type of plugin is not tested with our theme and it could be possible as this plugin to create some unknown issues in theme. If your problem will recur, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for your understanding!

Hello styzzz,

Please ensure that you are using the latest version of Seo Yoast plugin which is 3.7.1 because this version has this option in the panel.

Thanks.

Hello weezyworld,

If you want to change the color and background color for the image gallery heading from Visual Composer, please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.wpb_gallery .wpb_gallery_heading{
background-color:red;
color:green;
}

The result you should see here -> http://screencast.com/t/xF6GJGlFNG

Thanks for your understanding!

Hello nico,

Please keep in mind that if you are using the on/off button regarding on Ads from Theme panel, it will be two different cases. So, if you are using AdSense code when you turn off that ad, the source of the code will be blocked from backend but if you are using other ads and if you disable the ads from Theme panel, all of them will be hidden from the front end (with display:none).

Thanks for the message!

Hello kenview,

If you want to disable this option from your Category page, please notice that is an option for it in Theme panel, like this -> http://screencast.com/t/R226FPvI92F

Thanks for your understanding!

Hello kenview,

If you want to disable the Back to Top button, you should use a bit of CSS code to hide it. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-scroll-up-visible{
display:none;
}

Thanks.

Hello nico,

I am glad that you could manage this problem.

Thanks for the message!

Hello Diego Acero,

If you want to add an ad above the Related Articles Block, please notice that you should edit the core file corresponding to post template used by you. For example, if you are using the post template default, you should edit the loop-single.php core file and you should add above related articles call your ad, as you can see here -> http://screencast.com/t/Pcr3cocHpd Also, please notice that our system Ad is designed to use only the Google Adsense. Fro more information about this regard, please consult our documentation here -> https://forum.tagdiv.com/newsmag-header-ads/ -> https://forum.tagdiv.com/newsmag-using-other-ads/
Please notice that the Taboola Ads is not tested with our theme and we cannot say for sure if this type of ad code will work or not with our theme, sorry! I have tested with our ads and seems to work as properly, without any problem but with your ad source, I do not know.

Thanks for your understanding!

Hello cavalrydesign,

This is the default behaviour for Category Template Style 4. As you can see, under the category title are shown the siblings category, as you can see in core file, like this -> http://screencast.com/t/bUVf6PWX18 So if you want to change this template, please notice that you should edit this file and you can modify it as you want but please notice that for doing that is required to have some solid coding skills. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello tecmoc,

I guess that your Facebook ID is not correct. Please try to delete it and try to use only the numeric ID without characters, clear all your caches and check the results. -> http://screencast.com/t/6PRU6euY
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello Simon_,

Yes, the first steps are correct but are not enough. If you want to create a new block, please notice that the only way of doing this is using the API implementation. For more information about this regard, please consult our documentation here -> https://forum.tagdiv.com/td_api_blockadd/ You should read all our documentation for this way of implementing and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at this moment, and the API implementation is not covered by our support, sorry!

Thanks for your understanding!

Hello Fitlogy.com,

Unfortunately, I do not exactly understand what you mean, sorry! Please notice that the section pointed by you is fully designed for Ads and I guess that you are referring to this regard, right? If you are some problems with your Ads, please notice that you should check the Ad Code and also, you should ask this to the ad provider because they should be able to provide you a more accurate response. Please notice that our theme only displays the ad and do not change the structure of it.
If is not what you mean, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello themesic,

Please keep in mind that the only solution in this regard is to use the Block 15 which displays in 2 columns for mobile mode (not mobile theme), as you can see here -> http://screencast.com/t/AgTXOvdBeBv

Thanks for your understanding!