Hello itourisme,

If you are using the mobile theme you will have to set your main menu as you like from the panel, like this -> http://screencast.com/t/Sth6v2EunKYc Otherwise, if you are using the general responsive mobile version, please notice that you will have to do one more change, like this -> http://screencast.com/t/3EEpNn2jJMX

Thanks for your message!

Hello weeshsrl,

I have not your website and therefore, I cannot inspect it closer. Please provide your website URL so I can make deeper investigations in this regard and maybe I can back to you with a solution.

Thanks for your understanding!

Hello berchman,

Do you have any additional customization through code? If you have this, it is possible to influence and cause this problem. Please leave the theme in the default state and check the results. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello gfran5,

Unfortunately, our theme does not have any such an option for it, sorry! You can try to change any online solution and see how it will work for you.

Thanks for the message!

Hi zenzino,

You will have to increase the max-height if you want that all your customizations to be applied. Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-style-1 .td-header-sp-logo img {
max-height: 120px;
}

The result -> http://screencast.com/t/Thzu00YkJOo

Thanks.

Salut RaulCalin,

Tema noastra nu are o astfel de implementare si nu stiu daca se poate implementa asa ceva. Te rog sa observi ca varianta mobila a temei noastre este facuta din CSS cu @media si aceasta va intra pe rol doar atunci cand dimensiunea dispozitivului tau este de dimensiunea corespunzatoare variantei mobile/tableta.

Multumesc pentru intelegere!

Hello Aldemi,

Unfortunately, I cannot have access to your website because I think that is under construction mode, right? I do not know how you implement your label in your website because all of these customizations are custom made and we cannot provide support for all of these tasks, sorry! If you are not aware of the steps which you are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello bazzer7rose,

I have inspected your website and I noticed that you are using some untested plugins which can interfere with the theme code and which can cause a lot of unknown issues. Please try to disable all of them, leave just Visual Composer and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, I have checked your console tab and you have some warnings and errors which might be generated by your untested plugins. As a default state, the theme works like a charm and until now we haven’t encountered any issue with the search module to mobile mode.

Thanks for your understanding!

Hi timventura,

If you want to have this light for your font, please notice that you will have to load this from the code, according to this topic here -> https://forum.tagdiv.com/topic/adding-additional-google-fonts-weights/ because there was been explained how you can do this trick.

Hope this helps!

Thanks for the message!

Hi all,

Thanks for your help @nairolf. @sebastien doi please notice that our theme has been changed quite a lot lately and if you want to migrate your actual theme to the latest version you must mind that you will lose all of your customizations, sorry! Basically, you will have to re-customized all your website on the new theme. First of all, I suggest you doing a full backup to your database and then, you can create another fresh install, on the local server where you can begin to create your own new website with the latest version of the theme and try to adjust every element from the old theme to the newest.

Thanks for your message and good luck. In future, if you want to bring better results with our theme you should keep up with our updates.

Hello newfra,

I have inspected your website and I didn’t saw any problems with your icons. It seems to have a properly mode for displaying. If the problem will reappear, please check here -> https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks for the message!

Hello Confidential,

Please provide your website URL so I can inspect it closer and also, so I can identify where you want to add the comment box.

Thanks for the message!

Hello daemonlynx,

The theme adds automatically 2 types of Ad classes. If you are using the Google Adsense code for your Advertisement, your ad class will be -> .td-g-rec and if you are suing other ads, the class will be .td-a-rec.

Hope this helps!

Thanks for your message!

Hello Grex,

The only thing that has to do is to update the theme to the latest version of it (Newspaper 7.4) with the latest version of required plugins (Visual Composer 4.12.1 and Social Counter 4.1), clear all your caches and then check the results.

Hope this helps!

Thanks for your understanding!

Hello johel,

If you want to insert this feature in your website, please notice that you have to edit the core file which corresponds to your header style used. For example, if you are using the Header Style 1 you will have to edit the code from the header-style-1.php, like this -> http://screencast.com/t/EBvSwZuPZm For more information about this element you can check here -> http://www.w3schools.com/html/html5_audio.asp

Hope this helps!

If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom implementation at the moment, sorry!

Thanks.

Hello Fitlogy.com,

As my colleague Andrei said you above, the W3 Total Caches is not a tested plugin and therefore you should try to disable it and install our tested plugin like WP Super Cache. Until now we have not encountered any bad reports in this regard.

Thanks for your understanding!

Hello Leofitz,

Unfortunately, I cannot compare both websites because on this website here -> http://newstest.meta-morphos.es/ you are using the Mobile Theme and on the mobile mode has the totally different layout. Also, please try to get rid of it all the custom implementation and try the theme like at default settings. The Revolution Slider is fully optimized for mobile mode. Also, if you are using some untested plugins, please try to disable all of them and leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. If you want to display more levels in the theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello marcos ponce,

Unfortunately, you have bought the theme a long time ago, as you can see here -> http://screencast.com/t/z5la19bxwKd and we cannot approve your refund, sorry!

Thanks for your understanding!

Hello aph100,

You can try to use a bit of CSS code to hide it.

The code ->

.td-banner-wrap-full{
display:none;
}

If the code will not work, provide the link to your website so I can provide a more accurate response.

Thanks.

Hello kaidensharma,

If you want to move to the left your logo, please notice that you have to use a bit of CSS code to do that. As an example, you can use the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-header-style-3 .td-header-sp-logo {
margin-left:0;
}

This is a basic example which you can use it to adjust the position of your logo. Please notice that all of these modifications are custom and if you want to bring good results you should implement itself all of these. Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello kaidensharma,

The name of ‘Read more’ button can be changed from Theme panel->Translations, like this -> http://screencast.com/t/cBg8DUnbW3

Thanks.

Hello jad,

You can provide your website URL so I can inspect it closer.

Thanks.

Hello itourisme,

Please notice that the Mega Menu feature is not working for Mobile devices, but only for desktop mode. In that way has been designed our theme and this is the normal behaviour for it. If you refer to something else, please provide more details so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello rasid517,

Please notice that the Multisite is just a WordPress functionality. Unfortunately, we cannot say for sure if the theme will work as properly with this because we have not made any tests in this regard, sorry! You can try it and check the results. For more information about implementation, please check here -> https://codex.wordpress.org/Create_A_Network

Thanks for your understanding!

Hello advckr,

For more investigations, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please notice that the Block web browser is not tested with our theme and we cannot say for sure if the theme will work as properly on it, sorry! You can provide the link of this topic so we can easily identify you.

Thanks for the message!