Hello kibiribi,

For more investigation in this regard, you should provide your website URL so I will be able to provide a more accurate response.

Thanks.

Hello kesp,

Our demo Car Blogs uses the header style 2 which can be changed from Theme panel, like this -> http://screencast.com/t/5NW8E04nUo Also, if you refer to the cars slider which is present under the header, please notice that slider is custom made via Revolution Slider plugin. If you like this, please notice that you can install that plugin because it is bundled with the theme and then, you can import our sliders according to our documentation here -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/ or simply you should create your own slider. For more information about plugin settings, please check the documentation here -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thanks for your understanding!

Hello flameblue59,

Please ensure that you are using the latest version of the theme which comes bundled wit the latest version of required plugins. Clear all your caches and test again.
If you need more assistance in this regard and if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello gubedel,

I have checked your website and I saw that you are using the Mobile Theme for mobile mode, right? So, please notice the mobile theme has a different behaviour than the general responsive theme. If you want to display more ads to your mobile version, you will have to add you ads into the specific fields from Mobile section, like this -> http://screencast.com/t/9GBnWT7c0P

Thanks for your understanding!

Hello kesp,

Please keep in mind that this type of functionality has been custom designed and uses some CSS combined with JavaScript. To change this behaviour it is necessary doing to some customizations through the code but please notice that we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello jpuerta,

Please ensure that you are using the latest version of the theme with the latest version of required plugins in order to bring best results with the theme. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can easily identify you.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello cesarapodaca,

What type of error do you have using the Mobile version? So, I have inspected your website and I noticed that you are using the Mobile Theme (mobile theme plugin are activate) for mobile mode. Please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello Rovara,

You will have to add this snippet of the code in Raw JS in Visual Composer. Also, I have inspected your code and I noticed that you are not using the http:// for your source URL and that’s why it didn’t work. Try the code below and place it in Raw JS, like this -> http://screencast.com/t/6Ixk0uim5A

The code is ->

<script src="https://www.snowtrex.com/images/js/perspective.origin.min.js"></script><iframe src="http://www.wintertrex.nl?code=2117" width="680" height="800" frameborder="0" style="border: 0;" scrolling="no" id="resizeIframe_123" name="resizeIframe_123"></iframe>

The result you should see here -> http://screencast.com/t/OZS6vZJxgnts

Thanks for your understanding!

Hello Moforka,

Unfortunately, the opera mini browser is not supported by the theme and also is not exists any plugins which allow you to use the theme with this browser, sorry!

Thanks for your understanding!

Hello kesp,

Unfortunately, this is not possible in this case. When the background is set it on your theme, the layout will be switched in boxed mode. This is the main functionality of the theme and it cannot be changed very easy. If you want to change this functionality, you will have to edit the js file of our theme and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello berchman,

I have checked your website and I saw that you are using the Speed Booster. I suppose that you are referring to the appearance of a flash when you enter on your website…firstly is loaded a style and then will appear another style, right? This behaviour appears when you have additional customization through custom CSS code. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results.
Also, please make sure every time you cleared caches.

Hope this helps!

Thanks.

Hello Fitlogy.com,

The functionality of Search button cannot be changed very easy because all of this implementation is placed in code and this is not a simple task. First of all, if you want to bring best results with our theme, disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled wit hour theme and rule out any conflicting plugins.

Hope this helps!

Thanks.

Hello Fitlogy.com,

Try to disable all the active plugins, clear all your cache and install only the plugins that come bundled wit hour theme and rule out any conflicting plugins. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link of this topic so we can easily identify you.

Thanks for the message!

Hello,

Please check this topic here -> https://forum.tagdiv.com/topic/visual-composer-does-not-have-valid-header/ and try to follow the steps from there.

Thanks!

Hello dennisjpitocco,

I am glad that you could manage your problem.

Thanks.

Hello WebK,

Unfortunately, our Social Counter was not designed to use more than one account for Facebook, Google Plus and so forth, sorry! If you want to add this option, please notice that you should edit the core file of this plugin. If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom services at the moment, sorry! Another possibility for your would be trying to find some plugins which allow you this functionality and see how it will work for you.

Thanks for your understanding!

Hello weeshsrl,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello rakhwanna,

Unfortunately, the smallest has been designed to be used only with a single H tag and not more. Please notice that the smart list code is very sensible and cannot be changed very easy. If you want to change the functionality of our smart list you have to edit the files corresponding to smart list templates, like td_smart_list_1.php, td_smart_list_2.php, etc. Please notice that is not a simple task doing that and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello VLAD STERESCU,

Please ensure that you use the latest version of the theme and also, the latest version of required plugins. First of all, ensure that the Thumbnail is generated in your backend and if will not appear please let us know. Also, if you are using some untested plugins, try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello nbiga samir,

Our theme has no RTL support because it has been designed to be used in this layout, sorry!
Unfortunately, we have no plan on implementing it in the near future. Implementing RTL support in our theme will require 2 style.css files and it will add significant “weight” to the theme. Using the RTL mode means that lots of elements have to be adjusted and this thing involves custom work and we cannot provide this at the moment!
Please try to do a simple search of our forum and you will see that our team offers support only for theme related problems and which not require additional customizations. Please check again our support policy here -> https://forum.tagdiv.com/support-policy-2/

Thanks for your understanding!

Hello nairolf,

It could be useful for you if you try to increase the priority to a higher value. Also, if you are using the Speed Booster, please ensure that you use a higher value greater than 1002 as the priority. Please notice that all of this customization involves custom work and we cannot provide this type of services at the moment, sorry!
If you want to deeper develop our theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello jad,

For category pages, the theme uses modules to render the posts and therefore, is a function that brings the posts source on the page, like this -> http://screencast.com/t/RKI5hDgA -> http://screencast.com/t/Qgto3EgkkWrG You will have to change the source URL, using the string replace, like this -> http://screencast.com/t/w0y3Xv2csdiJ

Hope this helps!

Thanks.

Hello,

I have tested on my site again, following the same steps which I have explained you above and the Linked in button still working as properly, as you can see here -> http://screencast.com/t/NZb7k0HkB6l That implementation way is fully tested and should work and on your side, why not! Please try again this way and good luck.

Thanks.

Hello Fitlogy.com,

Reported problem in this topic was related to image feature, right? I have checked your website and I didn’t saw any problem with your featured images. All of these seems to work as properly. If is not what you mean, please provide more details and also, you can provide a screen pointing to the desired result, it would help us to understand what you’re trying to do.
If you refer to speed optimization, please notice that the speed of your website depends on how well your site is optimized. Please notice that this is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Please notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/

Hope this helps!

Thanks for your understanding!

Hello ijammedia,

Try to re-save your permalinks from General Settings, clear all your caches and test it again and check the results. If the problem persists, you will have to provide your website URL so I can inspect it closer.

Thanks.