Hello gubedel,

If you want to make some changes for Mobile Theme, you will have to edit the code from the core file in front-page.php, like this -> http://screencast.com/t/biqCz33n4iD

Thanks for your understanding!

Hello Fausto,

Unfortunately, our theme does not have such an option for it. Please notice that this feature is created in core files named tagdiv_theme.js
If you want to develop the theme deeper and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hi Clement,

Depend on what do you mean through customizing your Block. A simple way to do this would be from your Visual Composer, Design Option from your block, like this -> http://screencast.com/t/OAx1fBOCmp From here you can change each element you want. If you want to customize your block deeper, regarding on structure, please notice that the only way to do that through the code and this task is custom work and we cannot provide this type of services at the moment, sorry!

Thanks for your understanding!

Hello ugtfica,

If you want to change the length of these, please notice that is an option for it in Theme panel, like Excerpts section, like this -> http://screencast.com/t/2sZZvOFMbZ

Thanks for the message!

Hello JJ0000,

Your website is required to know so I will be able to inspect it closer and also, so I will be able to provide a more accurate response. First of all, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Thanks for the message!

Hello JJ0000,

The speed site does not depend on how you install the demo (with or without content). Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, please provide the link of this topic so we can easily identify you.

Thanks for the message!

Hello tandriot,

Unfortunately, this is not a theme related but only just WordPress related. Please try to follow the steps which are presented to this topic here -> http://wordpress.stackexchange.com/questions/208878/login-page-error-cookies-are-blocked-due-to-unexpected-output and check the results.

Hope this helps!

Thanks for your understanding!

Hello kesp,

Please notice that each demo from our list has an own custom CSS and this will apply only if the demo will be installed. It is not a simple task to customize a demo (like as Default demo layout) with the style to another demo (in our case, Cars Blog) because all the process involve custom work and we cannot provide this type of services at the moment, sorry! The CSS for each demo can be found here -> http://screencast.com/t/zqgtibqLwgxL

Hope this helps!

Thanks for your understanding!

Hello mikehenze,

There could be more reasons which influence the proper functioning of this plugin with our theme. Unfortunately, our theme is not tested with this type of plugin and we cannot say for sure if it will work as properly with the theme or not and therefore, we cannot provide support for untested plugins. If you want to adjust this plugin to your theme and if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello nawaphan,

If you want to change the image from your homepage, you will have to edit it and follow the next steps, like this -> http://screencast.com/t/Ak7AqAkbtAUa

Hope this helps!

Thanks.

Hello ronens,

If you want an accurate response in this regard, please provide your website URL so I can inspect it closer, right? First of all, please ensure that you have og:image is present in your source page in order to achieve bets results. Also, please notice that all of these settings are controlled by Seo Plugin, like as Seo Yoast and not from our theme. Try to install the Seo Yoast plugin, because it is fully tested with the theme and seems to work as properly and try to set these parameters according to plugin’s documentation here -> https://yoast.com/social-media-optimization-with-wordpress-seo-by-yoast/ -> https://forum.tagdiv.com/facebook-share/

Thanks for your understanding!

Hello ColtonPhiscator,

If you want to get rid of others you will simply remove the link from Theme panel->Social Networks, like this -> http://screencast.com/t/5kUkT3QhtLgX

Thanks.

Hello VBIT,

Our support service is not terrible and I feel bad if I hear this from you. Please keep in mind that we answer to all topics from oldest to newer and sometimes it may take longer time until you get an answer because we are very busy but we try to do it as soon as possible. In the future, if you will encounter any problem with our item, please open a new ticket at our forum and we will be glad to help you.

Thanks for your understanding!

Hello VBIT,

I have checked our email and I didn’t saw any message from you, nor at spam, sorry! Please try to follow all the steps which Chriss suggested you above and if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Also, you can provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello kurtnimmo,

Your website URL is required to be added here so I will be able to provide a more accurate response.

Thanks for the message!

Hello lasvegascfp,

Yes, this is the right section where you should edit your Blog and Post template settings. In order to achieve best results, please ensure that you have cleared all your caches. Also, please make sure that you have changed the theme to Blog mode from the General Settings from WordPress

Thanks for your understanding!

Hello Terrence,

In order to achieve as you wish, please notice that you have to use a bit of CSS which hide the Header and the footer section.

The code is ->

.td-header-wrap, .td-footer-wrapper{
display:none;
}

I guess that you want to use only one page which does not have the header and footer section, right? So, please notice that the above code will work for the entire website. If you want that code to be applied only for a specific page, please notice that you have to use the page id class which have to be put in front of the code provided. For example, if the page ID on which I want to hide the header and footer is 699, the code should look like this -> http://screencast.com/t/UTl1cKHE

Hope this helps!

Thanks for your understanding!

Hello gubedel,

I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello lasvegascfp,

There is an option for it in Theme panel, like this -> http://screencast.com/t/aIavaqvE The color of the blockquote is affected by the General Theme color which can be changed from Theme panel, like this -> http://screencast.com/t/XJbi4p7W8 Another alternative for changing this would be using a bit of CSS code, like this ->

.td-post-content blockquote p{
color:red!important;
}

Hope this helps!

Thanks for your understanding!

Hello offrezleweb,

First of all, please ensure that you are suing the latest version of the theme with the latest version of required plugins. Also, if you are using some untested plugins, please disable all of them, leave just Visual Composer to active and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
If your problem is still there after this process, please provide your website URL so I can inspect it closer. If you do not want to provide here, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. There, you can provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello lastwordonsports,

Please notice that our post view counter has a different implementation than Google Analytics. Our theme counts each view regardless of the user while Google Analytics counts only the unique users and that’s why appears this difference.

Thanks for your understanding!

Hello lasvegascfp,

You can try to use Unique Articles and also the offset option for Blocks. For more information about these parameters, please consult our documentation here -> https://forum.tagdiv.com/offset-feature/ -> https://forum.tagdiv.com/unique-articles/ Clear all your caches and test again!

Hope this helps!

Thanks for the message!

Hello manovee,

1)Try the code below and place it in Theme panel->Custom CSS area.

The code is ->

.td-mobile-footer-wrap .td-footer-description .block-title{
display:none;
}
.td-mobile-footer-wrap .td-footer-social .block-title{
display:none;
}

2)You will have to do some additional customization through code in order to achieve the Facebook Classic for the mobile version. Try the following steps in order to bring good results. The code which you should add to your core file is here -> http://pastebin.com/TXzLgz2X , like this -> http://screencast.com/t/95vJsDI3r0W Also, for more references in this regard, please check here -> https://forum.tagdiv.com/topic/mobile-theme-like-share-buttons-pictures/

Thanks.

Hello ronens,

1)I feel sorry but please notice that our theme has been designed to use only the original/official Youtube, Vimeo, so forth and it does not have any support for another version of these.
2)Try to method for your sharing button according on this -> https://forum.tagdiv.com/facebook-share/

Thanks for your understanding!

Hello kesp,

In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.

Thanks for your understanding!