Hello frenzygh,

Thumbs up for your project! I am glad that you begin to understand how you can create your website using our theme. So, please notice that our theme uses some thumbs for displaying the featured images for each post and if your image is too short than that thumb, will appear those gray margins -> http://screencast.com/t/aWWq9JTS As you can see in next example, you are using and image which is less than size of thumb, like this -> http://screencast.com/t/mPUNYhypAvV
Please notice that our system is based on cropping and not for resizing of images. Our cropping system to the center to top. Please notice that the cropping system of our theme is the same for all featured image and this will crop the image from the center to top. Please notice that you cannot change very easy this system and if you want this, please notice that is not a simple task and involve custom work. If you want to better understand this process, please check this topic here -> https://forum.tagdiv.com/topic/resize-thumbnails-to-proper-size/
If you need more assistance in this regard please provide your website URL so I can inspect it closer. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hello Irreverent Gent,

Please notice that the parallax/responsive effect can be made only using the Visual Composer and that effect it can be maintained only for the stretch row on the full image and not for another image, sorry! If you want to achieve similar parallax effect using the CSS, please try to search some online solutions in this regard or you can read the following topic because there you will find some steps about you can achieve this -> http://www.w3schools.com/howto/tryit.asp?filename=tryhow_css_parallax and could useful for you.

Thanks for your understanding!

Hello StigR,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) with the latest version of required plugins (Social Counter 4.1 and Visual Composer 4.12). Do you are using the Wordfence security plugin for your website? So, if you use it, please try to set up in Learning Mode for better results. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello gistgalore,

I suppose that you want to remove this feature from the front page, right? So, please notice that our theme uses three-page templates as you can see here -> https://forum.tagdiv.com/page-templates-2/ and you will have to change the page template to another.

Thanks for your understanding!

Hello srampia,

Please try the code below and place it in Theme panel->Custom CSS Area.

.td-excerpt{
margin-top: 0;
}
.td_module_wrap .entry-title{
margin-bottom:0;
}

The result -> http://screencast.com/t/DV1ZuwBSbJV8

Thanks.

Hello nano,

Please keep in mind that all of these buttons has been designed to be used in post content and all of these dimensions were special defined to fit as expected the layout and if you want to change the structure of them you will break all the site. Also, please notice that is not enough to simply change some values with CSS and please notice that task is not a simple one and it needed more custom work until to achieve good results. As my college mentioned in another topic, we cannot provide custom modification at the moment, sorry! Also, if you are unhappy with our sharing button, please notice that you can disable them from the panel and you can try using a plugin with has another design for sharing buttons which use it. We cannot provide any recommendation in this regard because we have not tested any plugins in this case.

Thanks for your understanding!

Hello frenzygh,

Let’s take it easy and I want to explain you step by step what you do not understand. As I have explained you above, this is a Big Grid feature which is available only for the static page and not for Blog. If you want to change this, you can do that from panel, like this -> http://screencast.com/t/Fvrr40eHaAO After this, when you create a new page using the Visual Composer, you will have to add what type of Big Grid you want from the table, like this -> http://screencast.com/t/LHkjPn6nCUr -> http://screencast.com/t/BNJwselk3js and the result you should see here -> http://screencast.com/t/c0xNRSyqlwBS So, please notice that if you want to fit all the thumbs of Big Grid you must have some posts in your site to have content to be displayed.

I hope that you understand what I tried to explain above and let us know how it goes!

Thanks for your understanding!

Hello yonwell,

I have checked your website with a random post and the featured images have shared on facebook, as you can see here -> http://screencast.com/t/dECgTciW Please try to provide the specific URL for your post where the facebook sharing not working.

Thanks.

Hello admindoxa,

Thank you very much for your understanding!

Hello srampia,

Please provide the website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your message!

Salut Incrosnatu,

Banuiesc ca vrei sa implementezi Facebook Comments pe Mobile Theme, nu? Tot ce trebuie sa faci este sa introduci codul de Java Script in header.php si pe urma in single.php inainte de get_footer() trebuie sa pui o alta conditie asa cum este in acesta captura de ecran, aici -> http://screencast.com/t/RkXH3FXXiWJv si aici -> http://screencast.com/t/lb3QhADMh Practic pentru versiunea de desktop trebuie sa adaugi exact acelasi cod doar in fisierele din main team. Pentru mai multe referinte in acest caz, poti sa consulti acest topic -> https://forum.tagdiv.com/topic/anybody-implemented-fb-comments/

Sper sa te ajute aceste sfaturi!

O zi faina in continuare!

Hello PatWire,

Please try to re-save your Permalinks, clear all your caches and test it again. Also, if you are using some untested plugins in the theme, please try to disable all of them, leave just Visual Composer to active, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks for your understanding!

Hello Alex,

There is no problem with the theme and the only way that could have caused this error is your cache.

Thanks for your understanding!

• This reply was modified 9 years by Emil G.

Hello foxxx.sale,

Do you want to add blocks in your post content? Also, please notice that our theme has been designed to use the Visual Composer only for pages but if you want you can use this plugin and on posts pages but it is not fully tested with it and probably you will need additional customizations through code. If you want to active the Visual Composer for posts, please turn it on from this -> http://screencast.com/t/tTWQTWU4

If is not what you mean, please provide more details.

Thanks.

Hello Arved007,

Unfortunately, our theme does not have any such an option in Theme panel and the only method to achieve this case can be made only from the code.

Thanks.

Hello techpaced,

The color of the category tag can be changed from your Theme panel, like this -> http://screencast.com/t/IzHh4pAQRPn9

If you want to change the color of the social sharing buttons, please notice that you will have to use a bit of CSS code to do that. Try the code below and place it in Theme panel->Custom CSS area.

.td-social-facebook {
background-color: green;
}
.td-social-twitter {
background-color: pink;
}
.td-social-google {
background-color: blue;
}
.td-social-pinterest {
background-color: grey;
}

The result -> http://screencast.com/t/X7ra6KwLS3D

Thanks.

Hello howtosolve,

Unfortunately, I cannot reproduce this effect and I guess that probably you have been hacked by somebody. Please try to increase the WordPress security to avoid these ugly cases. For more information about this regard, please check here -> https://codex.wordpress.org/Hardening_WordPress

Thanks for your understanding!

Hello ilu777,

Please keep in mind that in the future update we do not plan change of the sharing button’s design.

Thanks.

Hello Balleto,

Unfortunately, this width cannot be changed to another value because you will break the layout of the theme. This width has been designed for better results when you are using the sidebar and if you want to change it, please notice that you require more additional customizations through code in order to achieve good results. If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello srampia,

If you want to make your main container being wider, also you will have to change the width of the theme and please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!
Also, I have noticed that above sites which you gave me, as an example, are supports the RTL mode while out theme do not support this mode, sorry!

Thanks for your understanding!

Hello rishabhconnected,

For more information about how you can add a pic for an author, please consult the documentation here ->
https://forum.tagdiv.com/how-to-set-the-avatar/

Thanks.

Hello nano2408,

I have checked again the code and still working. Please check your custom CSS area and please ensure that you have not syntax errors. The proof that our code is working fine you should see here -> http://screencast.com/t/ea6IMRb8t7

Thanks.

Hello admindoxa,

Indeed, your request it was not complicated to do, but please notice that at that moment I thought that is a complicated one and that’s why I pointed you just the core file where do change. Usually, our customers request us more complicated tasks that can be done only in code and time-consuming and we cannot provide custom work at the moment and we only can guide it to the right direction.

Sorry for my misunderstanding!

Have a nice day and thank you for your message!

Hello Kevin,

Unfortunately, your version of the theme is too old and please keep in mind that we no longer entertain the old versions of the theme with the new standard of Google but only the latest version of the theme is fully updated with it, sorry! I recommend you keeping up on our latest updates for our theme if you want to bring the best results.

Thanks for your understanding!

Hello Alex,

I have checked your mega menu and I noticed that feature works as properly, as you can see here -> http://screencast.com/t/KznmLWtU529P I guess that probably you have a caching issue on your side and that’s why you will get a bad layout. Please try to clear all your caches and browser caches, purge CDN file is you are using the CDN system and test it again.

Thanks for your understanding!

• This reply was modified 9 years by Emil G.