Hello admindoxa,

If you want to find out more details about CSS applied to our Big Grid, please notice that you will have to check the style.css after your desired Big Grid class and there you will find all the CSS code. Please notice that we cannot provide additional customizations and if you want to change the structure of our Big Grid you will have to do it yourself or if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello hypemediasd,

Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if your problem is still there after this advice, please provide your website URL so I can inspect it closer the issue.

Thanks for your message!

Hello hypemediasd,

I have tested on my site with the latest version of Woo commerce and all the images still working as properly. Please leave just only the Visual Composer and Woocommerce to active and disable all the other untested plugins to rule out the conflict between them.
If you need more assistance in this regard, please provide your website URL so I can inspect it closer.

Thanks for your understanding!

Hello manjiri,

Please notice that all your data was been loaded in the database. Please try to make a full backup and then, make a new clean install from scratch with the latest version of the theme and then import your backup to this new install to recreate the initial state of your site.

Thanks for your understanding!

Hello mubasshar,

Unfortunately, I cannot make you a recommendation in this regard because we do not have any tests in this case and we cannot say for sure if any plugins will work as expected with our theme. You should try some plugins which have this functionality and check that work well with the theme.

Thanks for your understanding!

Hello mubasshar,

Unfortunately, I cannot make you a recommendation in this regard because we do not have any tests in this case and we cannot say for sure if any plugins will work as expected with our theme. You should try some plugins which have this functionality and check that work well with the theme.

Thanks for your understanding!

Hello b2bmediawebro,

Please ensure that you are using the latest version of the Revolution Slider and Visual Composer plugin which comes bundled with our theme and test it again. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look, so we can investigate this case because until now we do not have any bad reports in this regard and also, we cannot recreate this conflict.

Thanks for your understanding!

Hello wira,

I have checked your website and I saw that you are suing the JetPack plugin which contains the Related Modules. Please notice that this feature come from this module and not come from our theme. Please try to turn off it from the JetPack settings. The same thins you should do and for Social Buttons which come from another 3rd plugins which has this functionality. Also, we recommend using our theme only with the plugins that come bundled with our product and without using any untested plugins to rule out the conflicting plugins.

Thanks for your understanding!

Hello nairolf2013,

Please provide your website URL so I can inspect it closer because should not be any differences between local- host and live mode. Also, if your website is private one or if it is in maintenance mode, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem.

Thanks for your understanding!

Hello Achimzwo,

If you want to exclude the code of Revolution Slider for your Landing Page, please notice that you will have to add some conditions through code, in header-style-10.php where you have added the shortcode for Revolution Slider. As a basic example, you can use this -> if ( ! is_page(page_id)){ echo do_shortcode('shortcode'); } For more references about this function, please refer here -> https://developer.wordpress.org/reference/functions/is_page/
If you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Hello PatWire,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello Irreverent Gent,

Please notice that all the available graphics for our Review Section in the theme might be changed from here -> http://screencast.com/t/3SrqaDIZrQ For more information about this feature, please check here -> https://forum.tagdiv.com/reviews-2/ If you want to add more graphic for this, please notice that this could be done only through hard coding that involves custom work and we cannot provide these types of services at the moment, sorry!

Hope this helps!

Thanks for your understanding!

Hello christinarroot,

Perhaps, might be a problem regarding on caches. Please try to clear all of these, purge CDN files if you are using the CDN system and test it again.

Thanks for your understanding!

Hello DeRothschild,

1)If you want to make your sidebar from your article post pages to be narrower, this process involves to decrease the width to the sidebar container and we do not recommend this one because the layout of the theme will be broken and for this task is necessary to do some additional customizations and adjustments in code in order to achieve best results and for this is needed custom work and we cannot provide these services at the moment, sorry!
2)If you want to make your main container being wider, also you will have to change the width of the theme and please notice that our product does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!
Also, I have noticed that above sites which you gave me, as an example, are supports the RTL mode while out theme do not support this mode, sorry!

Thanks for your understanding!

Hello henrib,

I have checked your website and I saw that you do not have active the mobile plugin, now. Please try to enable it and check your Featured Category as I explain you above.

Thanks for your understanding!

Hello fredng,

Here is talking about the Mega Menu feature. Before getting this feature, please try to read our documentation here -> https://forum.tagdiv.com/mega-menu/ and then after you understood on how implement it in our theme, you will have to apply it on your site

Thanks for your understanding!

Hello Winock,

Please notice that each paragraph has a margin-bottom, as you can see here -> http://screencast.com/t/lfmupXBx If you want to reduce it, you will have to use a bit of CSS code and place it in Theme panel->Cusotm CSS area.

The code is ->

.td-post-content p {
margin-bottom:0;
}

The result -> http://screencast.com/t/FrAq06rNw

Hope this helps!

Thanks.

Hello rosihan16,

Unfortunately, please notice that to accomplish this type of request it is necessary to do a lot of additional customizations through code that involves custom work and we cannot provide these services at the moment, sorry! If you want to develop more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you!

Thanks for your understanding!

Hello iamkingsleyf,

To exclude any conflict, please try to make a new clean install from scratch with the latest version of the theme and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please ensure that your update will be done via FTP because this is the surest method in this regard. For more information about this method, pease check here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello PatWire,

Our theme only displays your Adsense code, do not affect the structure of it. Please check the Theme panel, Ads Area and there you will see a lot of sizes for Google Adsense. For more information about this, please consult the documentation here -> https://forum.tagdiv.com/header-ads-adsense/

Thanks for your understanding!

Hello,

Try this code ->

.td-grid-style-1 .td-post-category {
background-color: green;
}

Thanks.

Hello dndgh,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we further inspect your issue. Also, please provide the link of this topic so we can easily identify you.

Thanks.

Hello,

Follow this -> http://screencast.com/t/COzdWhum and the result -> http://screencast.com/t/2SaoQdA9

Thanks.

Hello svharishtech,

I have checked your website and the border-bottom for your menu items seems to work as expected, as you can see here -> http://screencast.com/t/xsQJYoprq0 Clear all your caches and test it again.

Thanks for your message!

Hello ludotorisme,

Unfortunately, please keep in mind that none of them are tested with our theme and we cannot say for sure if these will work as properly with our theme and also, we cannot provide support for untested plugins, sorry!

Thanks for your understnaidng1