Hi,

Sorry, but please notice that functionality will not be added for these devices. At the moment, we do not find any solution in this case.

Thanks for your understanding!

Hi,

Provide your website so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thanks.

Hi,

Yes, we do not have an option that allows you to add an attachment, sorry! You need to use an online tool, like Jing, load the image on the server and then, provide here only the URL. That the only possibility!

Thanks for your understanding!

Hi,

In this case, you need to create your own custom CSS code, using the Inspector browser according to our documentation from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ because the theme does not have any such an option for this.

Thanks for your understanding!

Hi,

You need to create your own custom post template and add both elements as you wish. In the cloud template, these elements should have to be added one by one while if you are using the default/pre-made single template, these options come together.

Thanks.

Hi,

Please update the theme and let us know how it goes!

Thanks.

Hi,

1)Use a static page instead of Your latest posts (blog) -> https://www.screencast.com/t/7cXx81x83p Also, I have checked your website and it seems to work as properly.
2)I have made some tests on mobile and the registration section works as expected -> https://www.screencast.com/t/kBDsVBP2
3)The theme has dynamically configuration for SSL and if this function has been correctly setup the theme will be automatically switched to the SSL mode. Most important is to make sure if this configuration has been correctly made. Please check the following topic from here -> https://forum.tagdiv.com/topic/ssl-mixed-content-issue/

Thanks.

Hi,

Using the TinyMCE editor in Gutenberg, notice that you can change the image size from here -> https://www.screencast.com/t/nK1UwV2d0wGB

Thanks for the message!

Hi,

The theme does not have any option for this, sorry! You need to create your own custom CSS code for this, using the Inspector browser tool from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hi,

There’s no problem with the latest version of Newspaper theme, sorry! Everything has been fully tested and should return good results. Ensure that you have correctly updated the theme via FTP way, remove all of your untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide Cpanel access and the link of this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Provide your website URL so I can take a closer look at it and also, provide more screenshots with this problem.

Thanks for the message!

Hi,

Unfortunately, I do not exactly understand what you mean, sorry! Provide more details about what exactly you want to achieve so I will be able to provide a more accurate response. Also, provide some useful screenshots with the problem and your website URL for more further investigations.

Thanks for the message!

Hi,

Sorry, the list with the tested plugins can be found here ->
we cannot cover all of the plugins to work as properly with our theme. https://www.screencast.com/t/xNK9PsSnmkH

Thanks for your understanding!

Hi,

Please send us an email at tcontact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your Ads section. Also, provide this topic so we can quickly identify you.

Thanks.

Hi,

Yes, means that you have correctly understood.

Thanks for the message!

Hi,

Unfortunately, the sticky sidebar does not work for iPad devices, sorry! That’s the default theme’s behavior.

Thanks for your understanding!

Hi,

Please notice that our theme doe not use thumbnails for post pages but only for the blocks/modules. Also, you can try using the Flex Block from here -> https://www.screencast.com/t/rSguVnfXxE

Thanks for the message!

Hi,

Please update the theme to the latest version of it and also, update all of the plugins and check the results.

Thanks for the message!

Hi,

I have made some tests on my website and the Big Grid 4 works as expected on iPad version, sorry! Clear all the caches, purge CDN files and check the results. Also, remove all of the untested plugins which can break the theme functionality.

Thanks.

Hi,

You can try using the code below and place it in Theme panel -> Custom CSS area.

The code is here ->

.td_social_info_name{
display:none;
}

Thanks.

Hi,

Check the settings from here -> https://www.screencast.com/t/a6MAlxEuO7Go

Hope this helps!

Thanks.

Hi,

Unfortunately, the theme does have any such an option for it, sorry! If you want to have these sections inside the header, you need to edit the theme core files and add these fields. If you are not aware of the steps which are needed to make in this case, please consider hiring a freelancer/developer to help you because we cannot provide support in this case. Also, you can try using such a plugin with this functionality and check how it works.

Thanks.

Hi,

Check the manual activation from here -> https://www.screencast.com/t/EL4k48Lq

Hope this helps and let us know how it goes!

Thanks.

Hi,

You simply drag and drop the element if you want to remove it, like this -> https://www.screencast.com/t/PzmneAW0W4 -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/

Thanks.

Hi,

You can try to use the setting from Theme panel, from here -> https://www.screencast.com/t/pme47AbBtqw5

Thanks.