Hi,

We do not have any bad reports in this case, after the latest theme update, sorry! The plugin should works as expected. Provide more details about your problem and also, provide your website URL so I can take a closer look at it. We recommend using TD Composer as a page builder because it will be updated and developed continuously.

Thanks for your understanding!

Hi,

Unfortunately, the theme does not have any such an option that allows you to affect only the footer on mobile theme, sorry! You need to edit the core file from here -> https://www.screencast.com/t/dTUEN2ILT

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

Please make sure that you have right enabled that option from Cloud Template Library, according to our documentation from here -> https://tagdiv.com/infinite-loading-for-single-posts/ Also, ensure that you have followed the requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

Wow dude! In that case, you should change that limit from there.

Thanks.

Hi,

I need to access your website URL so I can take a closer look at it. Now, it seems to be in maintenance mode. You can send us an email with your credentials if you want at contact@tagdiv.com.

Thanks.

Hi,

Unfortunately, the header builder (TD Composer) does not work for the Woocommerce section, sorry!

Thanks for your understanding!

Hi,

You should use a bit of CSS code to hide these. Provide your website URL if you need more assistance.

Thanks

Hi,

Yes, you can try this PHP version.

Thanks.

Hi,

Please notice that we do not have any category limit for 200 categories, sorry! Please check here -> https://www.screencast.com/t/XV9d1QeJ4MyU The limit is 1000. Did you have made some changes over the code? If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi,

I have checked your website and I saw that you are using the Mobile Theme plugin which has a different layout than the desktop version. Please check the documentation from here -> https://forum.tagdiv.com/the-mobile-theme/ Did you have read this document before installing that plugin?

Thanks.

Hi,

Ensure that you have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Provide CPanel access for more investigations.

Thanks for the message!

Hi,

Check the following topic from here ->
https://forum.tagdiv.com/topic/disable-live-search-function/

Thanks.

Hi jamen58rown,

Clear all the caches, purge CDN files and check the results. Provide your website URL so I can take a closer look at it.

Thanks for the message!

Hi,

Did you have checked your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide CPanel access for more investigations.

Thanks for the message!

Hi,

Please keep in mind that I have tested your website on mobile iPhone X and Samsung Galaxy Note 8 and works as expected, as you can see here -> https://www.screencast.com/t/CUjiTjn5C8I

Thanks for the message!

Hi,

1)Make sure if you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
2)Please notice that all of your custom modification through the code will be lost to the next update, sorry! The file where you have made this change was overwritten by the latest version of the theme and that’s why it reappears. You can try using the Child Theme.

Thanks.

Hi,

Please notice that the speed of your website depends on how well your site is optimized. Lately, Google Page Speed Insight seems to change the layout and is not always reliable. You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks.

Hi ALina,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access or CPanel so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks for the message!

Hi,

You can try using the following code ->

a.td-post-category {
background-color: red;
color:blue;
}

The result is here -> https://www.screencast.com/t/kRAzIUuZamK

Thanks.

Hi,

I have checked your footer section and the module thumb for this video post seems to have generated a thumbnail as you can see here -> https://www.screencast.com/t/52lzYGRVra Where is the problem?

Thank for your understanding!

Hi,

Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Let us know how it goes!

Thanks for your understanding!

Hi Chris,

Thank you for this remark. We will consider to fix it in the new update.

Have a nice day!

Thanks for the message!

Hi,

Unfortunately, the theme does not have any such an option for this section sorry!

Thanks.