Hello hbger,

Hello,
You can try to activate the ‘smooth scroll’ feature from the theme panel: http://screencast.com/t/cKq0MYDtd41 and see if has a any effect.
I will add this issue on our list for further investigation in this matter and if we find any problems with the track pad scrolling, we will try to find a fix for it.

Thank you!

Hello jasontermechi,

If you want to change the tab color for the related articles/more from author and comments, you have to use a bit of CSS code to do it. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-ss-main-content .block-title>span, .block-title>a, .block-title>label, .widgettitle, .widgettitle:after, .td-trending-now-title, .td-trending-now-wrapper:hover .td-trending-now-title, .wpb_tabs li.ui-tabs-active a, .wpb_tabs li:hover a, .vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container .vc_tta-tab.vc_active>a, .vc_tta-container .vc_tta-color-grey.vc_tta-tabs-position-top.vc_tta-style-classic .vc_tta-tabs-container .vc_tta-tab:hover>a, .td-related-title .td-cur-simple-item, .woocommerce .product .products h2, .td-subcat-filter .td-subcat-dropdown:hover .td-subcat-more, .td-weather-information:before, .td-weather-week:before {
background-color: red!important;
}

The result you should see here -> http://screencast.com/t/KALdKSwbaR

Hope this helps!

Thank you for the message!

Hello Dhananjay,

I suppose that you are referring to the size of the placeholder from post template 8 feature and the size you can find in this image -> http://screencast.com/t/bhkR8znPrwlZ As you can see, this kind of template uses as the feature image from the background image. You can add in this placeholder the desired image using background-image option code.
If you want to add an image for that placeholder from style 8, you have to use a bit of CSS to add the background image to fit the image inside the box. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-post-header-holder{
background-image: url('http://wowslider.com/sliders/demo-5/data/images/saarschleife.jpg');
background-repeat: no-repeat;
background-size: 1164px 570px;
}
}

The result you should see here -> http://screencast.com/t/do35lAR4S

If is not what you mean, please provide more details about your desired changes.

Thank you for the message!

Hello amsam1979,

All the discussions are in the English language. Please try to follow the steps from here -> https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ and you only have to edit your .htacces to introduce that code http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

Hope this helps!

Thank you for the message!

Hello geolits,

I have checked your previous image again and you have the ‘Navigation label’ field, as you can see here -> http://screencast.com/t/bcFsnr8RasZa Please try to implement this feature of that plugin according with our documentation here -> https://forum.tagdiv.com/how-to-add-icons-in-menu/ it is tested with our theme and should work fine with this.

Than kyu for the message!

Hello kirstycollings,

If you want to have a subscription box/newsletter you can try a plugin like Mail Chimp: https://wordpress.org/plugins/mailchimp-for-wp/ We usually recommend Mail Chimp because most users seem to have it and working properly on their website. Unfortunately, I have no better solution as this type of plugins is not tested. Another plugin that you could use is User Pro. Please notice that these kinds of plugins are not tested and we cannot say for sure it is working 100% with our theme. It is possible to require additional customization for good results. Please notice that we cannot provide support and additional implementation for untested plugins and if you are not aware the steps in this regard, please consider hiring a freelancer/developer to implement these functionalities for you in our theme because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello craigmc,

Unfortunately, our theme does not have such an option as you wish, sorry! You can achieve the rotate effects by using a plugin like AdRotate for example. We usually recommend AdRotate because most users seem to have it working properly on their website. Unfortunately, I have no better solution as this type of plugins is not tested.
If you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to implement these functionalities for you in our theme because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello nathakorn1122,

The Big Grid element is used only for homepage. The simplest method to disable the sidebar when you are using Big Grid feature is to do not set the sidebar in this case. Unfortunately, does not have such an option for it but only you can do it manually, like this -> http://screencast.com/t/3qH0nc0gtVr
For more information about sidebar, please consult our documentation here -> https://forum.tagdiv.com/smart-sidebar-2/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello kylemichz,

I suppose that you are referring to the 1st footer template. This style has 4 sections and is designed to use predefined blocks on the three widget areas and an Info content section at the bottom. Unfortunately, the users do not have access to set it from the Theme panel but only from the code. If you want to disable the number of the posts from the Popular Category column, you have to change the code from the td_block_popular_category.php file, like this -> http://screencast.com/t/mI2ISuIkqI3 and the result you should see here -> http://screencast.com/t/JbGxaUjP For more information about our footer templates, please consult the documentation here -> https://forum.tagdiv.com/footer-templates/

Hope this helps and let us know how it goes!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello gauravkohli,

If you want to change the color text of the News ticker feature, you have to use a bit of CSS code for it. Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td_module_trending_now .td-module-title a {
color:red;
}

The result you should see here -> http://screencast.com/t/NRmAzzEZdh

Hope this helps!

Thank you for the message!

Hello Dariob,

If you do not want to show the title of that page, you should try to use a bit of CSS code to hide it. Please try the code below and add it in Theme panel->Custom CSS Area.

The code is ->

.td-page-title {
display:none;
}

Thank you for the message!

Hello kirstycollings,

All the Ads of the theme you can set it from Theme panel->Ads area. If you want to remove the header Ads, simply you have to remove the code from the header Ads area and then all the header ads will show nothing. For more information about our Ads, please consult our documentation here -> https://forum.tagdiv.com/header-ad/

Hope this helps!

If is not what you mean, please provide more details about what you want to change so I will be able to provide a more accurate response.

Thank you for the message!

Hello Dhananjay,

If you want to move your author box to be under the post title, you have to change the code according to the single template used by you. For example, if you are using single template 1, you have to edit loop-single-1.php core file like this -> http://screencast.com/t/UF3fz2HCsx2 and then you have to use a bit of CSS code to do the image of the author to be circular.

The code is ->

.author-box-wrap img {
border-radius:50px;
}

the result you should see here -> http://screencast.com/t/6RRTZra1y8

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello mystudent,

Please try the code below and add it in Theme panel->Custom CSS area.

The code is ->

.td-header-menu-wrap {
border-bottom: 1px solid red;
border-top: 1px solid red;
}

The result -> http://screencast.com/t/lkzMJWF7XOSy

Hope this helps!

If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello kirstycollings,

Unfortunately, our theme does not have such an option to set from our Theme panel and to accomplish this, you have to find some plugins with this functionality. You should test them on your side and see wich are work fine for you. Also, if you want to display more levels in our theme and you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for the message!

Hello Marie,

Unfortunately, I do not understand very well you want to accomplish. Please provide more details about your desired changes so I will be able to provide a more accurate response.

Thank you for the message!

Hello geolits,

Please try to increase the system status parameters and see if after this your problem is still there. Please follow this guide to increase the system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
If you have issues with php.ini, please contact your hosting provider and let them know what you are trying to do so they can point you to the correct file.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello uzaka,

Until now, we do not have any bad reports about this regard or that our theme files would be infected so this message is not theme related. In principle, this warning comes from your site hardening. For more information about this, please consult these topics -> http://www.ipserverone.info/domain-related/how-to-solve-reported-attack-site/ -> https://www.google.ro/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=reported%20attack%20site&oq=reported-attack-site&aqs=chrome.1.69i57j0l5.2095j0j7 and on the future, for more information about hardening your website, please consult this documentation -> http://codex.wordpress.org/Hardening_WordPress

Hope this helps!

Thank you for the message!

Hello amsam1979,

This issue is known when using CDN or loading fonts from a different source.
Take a look at this: http://screencast.com/t/AMjW530CSH6 and this: http://screencast.com/t/dLjEUGGwQUZ
The solution to this issue is simple. You will need to add some code to your .htaccess file like this post suggests: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello libtetto,

Please check this topic -> https://forum.tagdiv.com/topic/related-articles-on-sidebar/ because here you will find the answer to your question above.

Hope this helps!

Thank you for the message!

Hello laraklopp,

Please provide your website URL so I can inspect it closer. I need this so I will be able to provide a more accurate response.

Thank you for the message!

Hello marekzelezny,

I have checked your website again and the sidebar feature seems to works as expected. Usually, this kind of issue appears from some interference between untested plugins or some syntax errors.

Thank you for the message!

Hello bhadrabalaram,

I have checked your website and saw that your logo is perfectly centered on the left with the main menu bar -> http://screencast.com/t/KDNsKuRrgvZA If you need further assistance in this regard, please provide more details about what you want to do, so I will be able to provide more accurate response.

Thank you for the message!

Hello Mosamlife,

Unfortunately, our theme does not have a simple option to achieve as you wish and this requires to make some customizations in order to obtain as you want. Please notice that is not a simple task and you have to alter the code from comments.php core file, like this -> http://screencast.com/t/wGXTNZD8j0 If you are not aware the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide custom services at the moment, sorry!

Thank you for your understanding!

Hello geolits,

Please try this class for your code class="fa fa-home" and add it in the menu item field from menus area, like this -> http://screencast.com/t/9csA2MK1cFt without any text and the result you should see here -> http://screencast.com/t/dthYyPEPv3k

Thank you for the message!