Hi,

I have checked your website on tablet and that’s the default theme’s behavior as you can see here -> https://www.screencast.com/t/t0uIdD6oXif What should you want to be displayed?

Thanks.

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, please provide there more details about what exactly you want to achieve with such screenshots and examples.

Thanks.

Hi,

Sorry, I send a wrong screenshot. Please check here -> https://www.screencast.com/t/ryQqGHtU5HBS The subtitle option works as expected.

Thanks.

Hi,

I have checked this case and seems to works as expected. If you want to know which values are set up by default, you need to use the Inspector browser and check the value from here -> https://www.screencast.com/t/96p2vT6STCf Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hi,

Please notice that’s the default functionality of the theme when you are using a big grid. This is the responsive version of this element, sorry! You can try using a bit of CSS code if you like to display in this way -> https://www.screencast.com/t/87UD6gLH1

@media (max-width: 767px){
.td_block_big_grid_2 .td-big-grid-post {
height: auto;
}}

Thanks.

Hi,

Do you want to replace the Newsmag with Newspaper? Request a full refund for Newsmag and then, purchase the Newspaper. -> https://themeforest.net/refund_requests/new

Thanks.

Hi Eric,

Please check the following settings from Theme panel -> https://www.screencast.com/t/MEJe9HUuwElj

Thanks.

Hi,

lease use these guides to make the implementation properly:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
https://css-tricks.com/moving-to-https-on-wordpress/
https://yoast.com/dev-blog/move-website-https-ssl/
https://forum.tagdiv.com/topic/moving-to-ssl/

Thank you!

Hi,

Please notice that as you want to achieve involves doing such a custom work and we cannot provide something like this at the moment, sorry! As a hint, if you are using a page template default and if you want to add some elements below your main menu, you need to edit the following core file and add your custom code here -> https://www.screencast.com/t/L6vSAE4Rw87 In the same way you should do for categories page and post pages.

Thanks.

Hi,

Please make sure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ First of all, increase the PHP memory to e min 256 MB.

Hope this helps!

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there some useful screenshots with your problem so I can identify it closer. Provide there the link to this topic so we ca quickly identify you.

Thanks for the message!

Hi,

Unfortunately, as you want involves doing such custom modification and we cannot provide custom work at the moment, sorry! By default, our theme works as expected and the menu section is displayed on the entire website, sorry! Notice that we cannot provide support for your custom code, sorry! If you want to display more levels in our theme and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work, sorry!

Thanks for the message!

Hi,

Notice that the fusion builder, layer slider WP is not tested with the theme and also, we cannot say for sure if it will work as expected with the theme, sorry! If you want to affect the page, category page, and post page, you need to edit the theme’s core files corresponding for each other. For the post page, if you are using the post template style 1, as an example, you need to edit the loop-single-1, for page default template, need to edit the page.php and category template according to your category used by you.

Thanks for your understanding!

Hi,

If you want to change this aspect, you need to edit the line-height value from these headings. -> https://www.screencast.com/t/7PagJV64

Check the code ->

.td-post-content h3 {
line-height: 22px!important;
}
.td-post-header .entry-title {
line-height: 48px!important;
}

Thanks.

Hi,

I have checked this option form WordPress and the Subtitle seems to work as expected, as you can see here -> https://www.screencast.com/t/oq3d9U7qy2F

Thanks.

Hi,

Please notice that you can write your desired value over this one -> https://www.screencast.com/t/KbOzZobHL8i7

Thanks.

Hi,

Please send us an email contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for the message!

Hi,

Unfortunately, please notice that the page speed score depends on how well your site is optimized. Also, notice that we can not provide speed optimization and if you are not aware of the step which is needed to take in this case, please consider hiring a freelancer/developer to help you! usually, we recommend the developers from studio.envato.com

Thanks.

Hi,

You need to use the Jing online tool if you want to add some screenshots. Also, I have inspected your website on mobile and it seems to be responsive. All the blocks are correctly displayed. Where is the problem? -> https://www.screencast.com/t/cKv7cN06

Thanks.

Hi,

This such a code should have to be added in the theme’s core file where the main menu is created and add this code under the menu. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks.

Hi,

If you want to make some changes over the header template, you need to edit the header templates for here -> https://www.screencast.com/t/fkM6M3soZ3T

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.

Thanks for your understanding!

Hi,

I have checked your website on AMP and the post page seems to returns good results as you can see here -> https://www.screencast.com/t/wl4DV430wn

Thanks.

Hi,

If you want to use the Revolution Slider in post pages, notice that first of all, you need to create your slider from the plugin, and then, take the generated shortcode and place it inside your desired post page (switch to code editor).
– https://www.screencast.com/t/VgOkSnGNH
Also, you should use the do_shortcode method for this ->
<?php echo do_shortcode(‘shortcode here’);?>

Thanks

Hi,

Please notice that aspect is linked to speed optimization and itțs not theme related. If you want to fix this, you need to do it yourself through the code or check some online solution in this case, like this -> https://www.strunkmedia.com/web-development/lighthouse-performance-reports-part-2-preload-key-requests/ -> https://github.com/GoogleChrome/lighthouse/issues/5380
If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!