Hi,

Sorry for my bad understanding! Please keep in mind that there is talking about two different like this -> https://www.screencast.com/t/ZroRsHfKr80C

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Unfortunately, the theme does not have any such an option that allows you to do this, sorry! You should use your inspector browser to create your own custom CSS code and edit the header on mobile, as you wish. Check here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/ As a hint, you need to use the media queries if you want to target only the mobile devices.

Thanks.

Hi,

Please read this topic: https://forum.tagdiv.com/topic/errors-happened-during-tdciframedata-init-bindviewsmodelswrappers/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

You should edit the page template, category template, and single post template used by you and add the News Ticker element using the do_shortcode() method if you want to achieve this. You need to it yourself through the code because we cannot provide custom work at the moment, sorry! Usually, we recommend the developers from studio.envato.com.

Thanks for your understanding!

Hi,

You need to use the Classic Editor plugin to hide the Gutenberg layout/style. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it.

Thanks.

Hi,

Unfortunately, we cannot replicate this issue to our devices because we do not have iPad 2 with such an old iOS, sorry! This task involves doing such a custom modification only for your devices and you need to do it yourself through creating your own custom CSS code, using the Inspector Browser from here -> https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

Thanks for your understanding!

Hi,

Scroll below the post article, in the bottom of the page, you will see that option from here -> https://www.screencast.com/t/MbBMwE7tOM

Thanks.

Hi,

Unfortunately, I cannot access your website, sorry! I have this error -> https://www.screencast.com/t/caQfAXfL and therefore, I cannot inspect this problem, sorry!

Thanks.

Hi,

Please notice that our page comments come by default at the bottom of the page, as you can see here -> https://www.screencast.com/t/TVF7MsSToQ These are available only for Page Template default and if you will enable the following options from here -> https://www.screencast.com/t/JCMmpjAyu4j I do not exactly understand what did you mean by saying that the theme’s comments appear in the middle of the page. This section does not come from our theme -> https://www.screencast.com/t/jMHSbScpo It’s a plugin and that’s why I said that we cannot provide support for untested plugins, sorry!

Thanks for your understanding!

Hi,

Unfortunately, please notice that our recommended caching plugin is WP Super Cache which might be set up according to our documentation from here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Notice that we do not provide any optimization services and also, we do not receive any bad report until now, sorry!

Thanks for your understanding!

Hi,

Yes, this could be a problem, the kind of ios version. Try to update it or change it to another newer device and check the results. Until now, we do not encounter any problems.

Thanks.

Hi,

Unfortunately, please notice that plugin has not been designed to be used with our theme and also, the theme has not been optimized for this plugin, sorry! This task involves doing such additional customizations and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for the message!

Hi,

Make sure that you have enabled the following options from here -> https://www.screencast.com/t/52yFjl3nbprT Also, make sure that you are using the latest version of the theme installed via FTP way and WordPress and check the results.

Thanks for the message!

Hi,

I have checked your source code and the Google Fonts seems to be correctly loaded and works as expected, as you can see here -> https://www.screencast.com/t/U8XWi2lH Where is the problem?

Thanks.

Hi,

Notice that the footer content can be changed from the panel. The theme has more footer templates which might be customized from Widgets section area, according to your footer template used by you. Please check the documentation from here -> https://forum.tagdiv.com/newsmag-footer-templates-2/ Also, check the system status parameters to be increased according to our requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hi,

If you want to change the italic text color, you need to use the code below ->

.td-post-content em {
color:blue;
}

Thanks.

Hi,

I would suggest that you check the theme requirements guide. Check if there is enough WP memory and the necessary PHP extensions are available (especially mbstring – https://www.screencast.com/t/YX4mKZmlUPFw)

Also, try the suggestion from this topic and add the mentioned code in the .htaccess file
– https://forum.tagdiv.com/topic/gray-page-tagdiv/

Also, disable all of the untested plugins, clear all the caches, purge CDN files and check the results.

Let us know the results.
Thanks.

Hi,

Here is talking about margin-top and margin-bottom values as you can see here -> https://www.screencast.com/t/f1ZELKls If you want to change these values which come by default with the theme, you need to use such a custom CSS code, using the Inspector browser to create your own Custom CSS code. For example, for h3 tag, you can use the code below and place it in the Theme panel -> Custom CSS area. Look at this -> https://www.screencast.com/t/BCscaH4BbVa0

.td-post-content h3{
margin-top:300px;
margin-bottom:200px;
}

Thanks.

Hi,

The CSS tab is presented here -> https://forum.tagdiv.com/block-settings-guide/ -> https://www.screencast.com/t/m3uIvuYUwe Also, form ore information Box Model, please check here -> https://www.w3schools.com/css/css_boxmodel.asp

Thanks.

Hi,

Please provide your website URL so I can take a closer look at it. Remove all of the untested plugins, clear all the caches and check the results.

Thanks.

Hi,

Sorry, but please notice that we cannot provide support for untested plugins.

Thanks.

Hi,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide the CPanel access for more further investigations.

Thanks.

Hi,

Ensure that your website has been correctly and fully transferred to the new domain. Many of our users have made these transfers using the WP Duplicator plugin.

Thanks.