Responded now to Bogdan via eMail with results after following his “create a subdomain” instructions, along with new FTP/Admin credentials.

Hi Simeon, Just sent you an eMail via your above address with Admin & FTP Credentials.

Further update from our Server Admin:

Message to theme developer…

Is there a potential issue with the new editor (pagebuilder)? Using the update method requested does not fix the issue. Everything was working as expected, the very moment the new version of the theme was activated, only a white screen was displayed in both front end and back end of WordPress. There were no plugins active whatsoever (they were all deleted), only the new theme and WordPress default TwentySeventeen themes were available. In turn, it appeared some database tables were compromised and required restoration (as reverting to the previous them (still using the same data in tables) did not work.
Using the older Newspaper 7.8.1 theme version, everything is working as required (even with plugins installed and activated).

Further update from our Server Admin:

Message to theme developer…

Is there a potential issue with the new editor (pagebuilder)?
Using the update method requested does not fix the issue. Everything was working as expected, the very moment the new version of the theme was activated, only a white screen was displayed in both front end and back end of WordPress. There were no plugins active whatsoever (they were all deleted), only the new theme and WordPress default TwentySeventeen themes were available. In turn, it appeared some database tables were compromised and required restoration (as reverting to the previous them (still using the same data in tables) did not work.
Using the older Newspaper 7.8.1 theme version, everything is working as required (even with plugins installed and activated).

Update:

Using the method requested does not fix the issue. Everything was working as expected, the very moment the new version of the theme was activated, only a white screen was displayed in both front end and back end of WordPress. There were no plugins active whatsoever (they were all deleted), only the new theme and WordPress default TwentySeventeen themes were available. Using the older Newspaper 7.8.1 theme version, everything is working as required (even with plugins installed and activated).

Help!

Update:

Using the method requested does not fix the issue. Everything was working as expected, the very moment the new version of the theme was activated, only a white screen was displayed in both front end and back end of WordPress. There were no plugins active whatsoever (they were all deleted), only the new theme and WordPress default TwentySeventeen themes were available. Using the older Newspaper 7.8.1 theme version, everything is working as required (even with plugins installed and activated).

Help!

Thank you Catalin – we’ll give this a try…

Thank you Simion – We’ll give this a try.

Appreciate your response here. No Conflicts existed before updating to Latest Version of Theme, which has forced us to roll back to prior version of Theme which works fine. So we suspect that something within the Update is the culprit?

Hi Simeon:

As requested, all plugins were removed. The same issue persists, the home page renders, but posts do no (they display white blank pages). The debug log has lots of these entries:

[26-May-2017 11:59:16 UTC] PHP Fatal error: Call to undefined method td_options::get_array() in /home/bizcatal/public_html/wp-content/themes/Newspaper/parts/menu-mobile.php on line 10
[26-May-2017 11:59:26 UTC] PHP Fatal error: Call to undefined method td_options::get_array() in /home/bizcatal/public_html/wp-content/themes/Newspaper/parts/header/top-widget.php on line 15

When I revert back to the old version of the theme, everything works. When I enable all plugins over the old theme, all is still working.

Help!
Roger – COB5 Client Support

Thank you!

Hi Bogdan. Thank you for your always quick and thoughtful responses. We chose to remove the Count using your CSS solution. Very helpful!

Hi Bogdan: Now that you presumably can access our Site, we’d appreciate your help with our Original Issue above. Comments on ALL of our Author Pages shown as ZERO which is inaccurate since we can see that many comments exist within their individual Posts. Problem exists on ALL Author Pages. See this Page for an example: http://www.bizcatalyst360.com/author/kathleenokeefekanavos/

Thank you Simion!

Thank you for you help here!

Thank you – Roger (our Server Admin) will be in touch by eMail.

Hi Bogdan: Our Server Admin has done some extensive work today and we’d like to share the results with you since ongoing Support is critical for us. While his testing was expansive, the bottom line is that your IP Address is not blocked and Romania is not blocked. Perhaps it would be advisable for him to establish a dialogue with you directly via eMail so you can review his results? Please confirm/provide eMaill address if OK.

We have confirmed that your IP Address is not blocked. It is on a couple of authoritative Internet blacklists however: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a5.2.168.18

Would you please try to access this Page again: https://www.bizcatalyst360.com/author/kathleenokeefekanavos/ If successful, we would appreciate your response to our Issue mentioned above. If not, are you able to at least access our Home Page? https://www.bizcatalyst360.com/

Hi Catalin – just sent email to your attention!

Hi Bogdan & Catalin:

We’ve checked again and our website URL is accurate and accessible by our Audience and our Server Admin. As requested earlier, We need your IP Address please to make sure that you are not being blocked.

Hi Bogdan. Link works fine from here. Please try again if it you can’t access, please confirm your IP address so we can be sure that you are not blocked.

Note: Comment Count IS Turned on within POST SETTINGS and BLOCK SETTINGS via Theme Panel

Thank you!

Thank you Bogdan. Just sent you Admin Credentials.

Following your advice, we disabled all plugins and confirmed there was no child theme in use. I left Visual Composer active. I cleared my local browser cache (repeatedly). Then tested the login, and it did NOT work as expected.

When logging in, I noticed only the very first post, on the home page, had an edit button (in the upper-left corner of the first, big, featured image on the Homepage). When I clicked any other post, I observed no edit button displayed on any of them. When I tried to navigate to wp-admin, I was directed to the WordPress login page. It seems the login feature does not fully log a person in?

Question: Can we not include an inline, WordPress driven login, instead of the pop-up window? I’m not a developer, but in the WordPress Core login page code, I can see where it calls the appropriate script to actually log in. In the theme pop-up window, I can see design code (CSS, DIV tags, etc.) but not any reference to the actual login (to WordPress itself) function. I’m assuming it’s wrapped up in some Javascript, Ajax, jQuery, etc. somewhere? Maybe Ajax has an issue with postback (I don’t know)?