Hello,

Please make sure that you update the theme conform to our documentation -> https://tagdiv.com/update-newspaper-theme/ ( make sure that you delete the old theme version and theme plugins before you make the update ).

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps ( make sure that the WP_MEMORY_LIMIT is at least 256MB).

Thank you!

Hello,

In order to use the auto ads you’ll need to use the mobile theme and amp plugin and you’ll need to use one of these options from mobile theme -> http://prntscr.com/okbyin
The codes for auto ads need to be set only in analytics, the path is theme panel > mobile theme > amp analytics -> https://www.screencast.com/t/0WqKEVLN

Also is possible that our auto ads from your account to not be yet approved and Google is not yet serving the ads, the console will return a 403 error on ads.
Some topics I found – https://techbegins.com/adsense-403-forbidden-error-complete-solution.html
– https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html

Thank you!

Hello,

Please provide me a link to your post where you want to have set the spacing between content and I will provide you the custom css that you need.

Thank you!

Hello,

So if I understand correctly you want to move the ads from smart list 8 -> http://prntscr.com/p9phnl before the smart list, if is so then you can find this file in wp-content/plugins/td-composer/legacy/Newspaper/includes/smart_lists/td_smart_list_8.php -> http://prntscr.com/p9pj49

Thank you!

Hello,

If you have other questions regarding our theme, just let us know!

Thank you!

Hello,

I just checked this problem and for me is working normally, please provide some more details, what header are you trying to edit?
Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer and tagDiv Cloud library, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

Did you made some changes in theme core? also you can check the theme requirements to make sure that are set as in our guide from here – https://forum.tagdiv.com/requirements-for-newspaper/

Also this can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

Unfortunately, there is no option in our theme that can be use to filter the results from live search, this can be achieve only with custom work in theme core.

Thank you for your understanding!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also please check this similar topic ->https://forum.tagdiv.com/topic/hi-all-icons-social-media-search-icons-etc/

Hope this will help you!
Thank you!

Hello,

That is because the single post template from tagDiv Cloud Library is using other class, please provide me a link here I can see the css that you have apply on posts and a link to the posts that have apply the single post template from cloud, in this way I will be able to provide you a custom css for these template too.

Thank you!

Hello @laurentlg,

Please provide some more details about the problem you are facing, in this way we’ll be able to provide you a solution.

Thank you for your understanding!

Hello,

That is the padding set to have a nice design on smaller device, if you want you can change this padding using some custom css -> http://prntscr.com/p9opei
.tdc-row {
padding-left: 8px;
padding-right: 8px;
}
The above custom css need to be set in Theme Panel>Mobile Theme> Custom code> Css
Also, if you want, you can change the number set for px.

Thank you!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also make sure that you install the theme as in our documentation from here .
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Let me know the results!
Thank you!

Hello,

Please make sure that you clear all cache after you remove the ads, also if you are using some mobile plugins, please check the ads section from these plugins, for example if you are using the mobile theme plugin -> http://prntscr.com/p9omsb
If there is still a problem, please provide me a link where I can inspect this problem.

Thank you!

Hi,

Unfortunately this option is not available in tagDiv Cloud Library ( MORE FROM AUTHOR tab beside “RELATED ARTICLES ), the elements are separate, not like in default templates , you can set More from author, above or below the Related articles.
-> https://www.screencast.com/t/viHMQpae

Thank you for your understanding!

Hello,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

This can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me some more details and some screenshots about this problem.

Thank you!

Hello !

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Thank you !

Hello,

Please notice that this is not save, please let in the header.php only the original cod and set you code in theme panel in this section -> http://prntscr.com/p9oexi

Thank you!

Hello,

The code that you show in screenshots is for registered/login modal, not for the mega menu.

Thank you!

Hello,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hello,

Unfortunately this style/template can not be edited with tagDiv Composer, but you can change the opacity using some custom css
.td-black .td-post-template-8 .td-post-header {
background-color: rgba(0, 0, 0, 0.3);
}
-> http://prntscr.com/p9obkt

Thank you!

Hello,

Our demo will not delete the existing posts if those was made buy you, if you edited posts/pages from demos, those will be remove, also you can check more about our demos in our documentation from here

Thank you!

Hello,

In order to show again the date on post, you’ll need to edit the single post template that you set on post and set back the post date, you can hide and show the date on devices.
-> http://prntscr.com/p9o2i8 -> http://prntscr.com/p9o2qf -> http://prntscr.com/p9o32k

Thank you!

Hello,

1. This problem start to appear after the last Chrome update, please check on other browses too,
Also you can try this code to fix this problem, you’ll need to add in the theme functions.php
add_action(
'admin_head',
function() {
echo '<style>.block-editor-writing-flow { height: auto; }</style>'; // phpcs:ignore
}
);

Paste the code here: https://www.screencast.com/t/kMKPrLsg7Tk

Hope this will help you!
Thanks.