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Calin
tagDiv Staff

Hello,

If you want the Chinese (Traditional) style, please check in Theme Panel> Translation > Load an available translation -> http://prntscr.com/p9nydt, you can check more about this in our documentation from here -> https://forum.tagdiv.com/loading-translations/

Thank you!

Calin
tagDiv Staff

Hello,

Unfortunately our theme do not have this option, sorry!
But this can be achieve using some coupon plugin, if you want you can check some of them from here -> https://wpbuffs.com/coupon-code-plugins-wordpress/ or if you want to make a shop page, you can use the WooCommerce plugin.

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Please notice that the WPML plugins is just a tested/supported plugin, this is not include in our theme package, you can check here what’s include in the Newspaper theme package -> https://forum.tagdiv.com/whats-included/

Also you can check our documentation for WPML translate from here -> https://forum.tagdiv.com/using-theme-translations-together-wpml/

Thank you!

Calin
tagDiv Staff

Hello,

If you hove other questions, just let us know, we are here to help you!

Thank you!

Calin
tagDiv Staff

Hello,

The theme has no option for rotating ads but you can use “adrotate” (plugin) to do it.

Thank you!

Calin
tagDiv Staff

Hello,

This can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also please provide me a link where I can inspect this problem.

Thank you!

Calin
tagDiv Staff

Hello,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you update the theme conform to our documentation -> https://tagdiv.com/update-newspaper-theme/ ( make sure that you delete the old theme version and theme plugins before you make the update ).

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hello,

Please check the following useful guide where you can see how exactly you can migrate your website to another hosting provider, using the WP Duplicator Plugin. Read here ->
https://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/

Also do not forget to configure the settings from the new server like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Calin
tagDiv Staff

Hello,

Unfortunately for the moment the breadcrumbs icon for page can not be change, sorry! the breadcrumbs on page came with the page template.

Thank you!

Calin
tagDiv Staff

Hello,

Please notice that our Newsletter will show only the email address -> http://prntscr.com/p9nicf, if you want to have the fields that you set in MailChimp then set the code directly in column text -> http://prntscr.com/p2ji9d

Thank you!

Calin
tagDiv Staff

Hello,

So if you want to have all the theme functionality, you’ll need to install the tagDiv Composer, this theme plugin can be found in Newsmag > plugins.

Also please check our documentation for how to build a homepage -> https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/

Thank you!

Calin
tagDiv Staff

Hello,

The speed of your website depends on how well your site is optimized, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also you can check this similar topic for more solutions: -> https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/

For the second question, unfortunately without css you can use only the option from theme panel https://forum.tagdiv.com/related-articles-2/ , but this will remove the both element ( related articles and more from author )

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Sorry, unfortunately for the moment this option is not available on Newsmag theme, sorry! I add this option on our list to be implemented in theme, in the meantime, if you need that option on your website, we can provide you a refund of Newsmag theme to can buy the Newspaper theme.
If you want a refund, please make a request here: -> https://themeforest.net/refund_requests/new

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

These kind of problems usually appear when there is a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also for revolution slider you can check our documentation from here:
How to install Revolution Slider v5
Import Revolution Sliders on demos

Let me know the results!
Thank you!

Calin
tagDiv Staff

Hello,

I just checked your website with the tool that you provide, and for me the featured images that you have set are displaying normally on all size. Please provide some more details and some screenshots about the problem you say that you are facing.

Thank you!

Calin
tagDiv Staff

Hello,

Please try again and deactivate all non theme plugins, clear all cache and check again the posts, if there is still a problem, please send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff

Hello,

You can trty this custom css to hide the “:”
.tag .td-page-header .td-page-title {
overflow-x: hidden;
text-indent: -14px;
}

, also if you want to have more control over the the tag templates, you can use a tag template from tagDiv Cloud Library.

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you update the theme conform to our documentation -> https://tagdiv.com/update-newspaper-theme/ ( make sure that you delete the old theme version and theme plugins before you make the update ).
Also make sure that you are using only the child theme that come with the theme package -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Calin
tagDiv Staff

Hello,

This problem was add on our fix list and we hope will be fix for the coming update, sorry for the inconvenience!

Thank you for your understanding!

Calin
tagDiv Staff

Hello,

Yes, is look that the google indexed the url for the homepage on mobile theme to desktop too, there may be a chance to fix this problem by asking the Google to recrawl/reindex your URLs -> https://support.google.com/webmasters/answer/6065812?hl=en

Thank you!

Calin
tagDiv Staff

Hello,

I just checked your link and for me is working normal, here is a video when I tried to reproduce the problem.
-> https://www.screencast.com/t/vv64VqrAtl

Thank you!

Calin
tagDiv Staff

Hello,

Please make sure that you you re-save the permalinks -> http://prntscr.com/p8n6ep also make sure that the system status is set as in our guide from here

Thank you!

Calin
tagDiv Staff

Hello,

This element is the breadcrumb, you can disable it from theme panel, you can check more details about this in our documentation from here -> https://forum.tagdiv.com/newsmag-breadcrumbs/

Thank you!

Calin
tagDiv Staff

Hello,

1. This problem appear after the last Chrome update, in order to fix it you’ll need to add in theme functions.php this custom code

add_action(
'admin_head',
function() {
echo '<style>.block-editor-writing-flow { height: auto; }</style>'; // phpcs:ignore
}
);

Paste the code here: https://www.screencast.com/t/kMKPrLsg7Tk

2. Please delete the only/actual child and set the child from the last package of Newspaper theme.
Also this problem can appear if you do not set all the files that need in child theme, please check our documentation for child theme here .

3. This can be a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

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