Hi,

What you can do is to comment or remove the code related to installing a demo – https://i.imgur.com/r9X5xFH.png, but the rest of the 2 functions can not be removed because the website will break.

Thank you!

Hi,
On the hero image, you will see some settings in the general tab, which will be at the end of the tab – https://i.imgur.com/BDhAFsM.png
Thank you!

Hi,
Now, for me, there seem to be ads in all pages over the website – https://i.imgur.com/jYwJdRw.png https://i.imgur.com/PiBCYE3.png. Is there a specific place where I should check?
Thank you!

Hi,

Please check to see if you can see the domains if it is assigned on the current domain. This should be under Newspaper > My license. If you do not see your domain, then this is the reason why you get that content. The key can not be checked by our system because it’s blocked by something.

Thank you!

Hi,
In case that you want to use the theme interface for your Newsletter, then you’ll need first to install the plugin https://forum.tagdiv.com/the-newsletter-plugin/
Also, you can use the embed code from your newsletter provider and set it in column text in the text zone – https://imgur.com/DSSni9j

Thank you!

Hello,
The last link is useless because it is referring to the article that you are, for example – https://demo.tagdiv.com/newspaper_pro/wordpress-news-magazine-charts-the-most-chic-and-fashionable-women-of-new-york-city/
Thank you!

Hello,

The code you mentioned is not inherently malware, but some security tools may flag it as potentially risky. Specifically, the pattern unserialize(base64_decode(file_get_contents())) can be exploited if attackers gain control of $file_path. It is considered safe only when $file_path is fully trusted and properly validated otherwise, it could be abused.

If you can provide additional context or details about how this code is used, we’d be happy to review further.

Thank you!

Hi,
Is this situation persisting using the last theme version with the last WordPress version and with a PHP version 8-8.3? Can you make a test using only tagDiv plugins? In the case that the problem no longer persists, it means that this is a plugin conflict, but in case the situation is the same, then we’ll need to check it out, and we’ll need cPanel and WP-Admin access to do this.
Thank you!

Hi,
For this you can use the tagDiv Composer, edit the single post template and select the single post content and check the ads tab – https://forum.tagdiv.com/article-ads/
Thank you!

Hi,

The message related to the theme is that the license key can not be verified, but this should not interfere with the option to publish articles. What I will recommend is to make a test using only tagDiv plugins to see if the situation with publishing the articles and the one with the license key persists.
For the situation with the articles, I cna also recommend using the classic editor plugin, in 99% situations this resolves the problem with “Publish failed. The response is not a valid JSON response.”

Thank you!

Hi,

The child theme is need only if you make changes in the theme files, but in this case the pages have been created with the theme builder tagDiv Composer, so when you’ll update the theme just make sure that all tagDiv plugins that you have activated now will also be updated and enabled after the theme upadtes (you can cehck the theme plugins under Newspaper > plugins).

Thank you!

Hi,

Please try to set the wp-memory limit according to the guide https://forum.tagdiv.com/requirements-for-newspaper/ then it will display the number set.
Also, can you provide some examples of errors you get in the error log?

Thank you!

Hi,
If you have a new website and a new ads account it will take some time until google checks the website traffic and only after that will it display the ads https://support.google.com/google-ads/troubleshooter/1711301?hl=en
Can you provide a link to the website to see if the placeholder for ads is added to your website?

Hello,

For woo commerce you can use the Woo Product Block block and the layout tab to make the settings to achive a layout similar with teh one from the provided image – https://i.imgur.com/8gk7beg.png

Thank you!

Hello,

Yes, the plugin will index the cloud templates, but you can use the plugin settings to not index the cloud templates, those can be checked under.

For Rank Math please go to sitemap settings > cloud template and make sure all options are disabled – https://i.imgur.com/WFyEf6W.png also, go to instant indexing and make sure that cloud templates are unchecked – https://i.imgur.com/MprNNxq.png

Thank you!

Hi,
Yes, this can be done. For this, you should not use the sticky row option, and you should use the sticky header from the manager – https://i.imgur.com/WorgraN.png https://forum.tagdiv.com/header-manager/. Using this option will have a sticky zone where you can add rows and elements that you want to have on the sticky header.
Thank you!

Hi,
Ok, if the code for the title does not apply, try with important:
.td-block-title {
text-align: right!important;
}
I hope this will do the job!

Hi,

I think that you are referring to the sidebar section with Latest articles, right? – https://i.imgur.com/7nLd7Fo.png if it’s so, then you need to use tgaDiv Composer to edit the single post template https://i.imgur.com/yK9V7Mt.png, select that block and fitere as you want, or remove it and add other elements in that section https://i.imgur.com/k8Cayq8.png

Thank you!

Hi voe,

I’m sorry to hear that you feel this way. Unfortunately, in your particular case, developer intervention is required, as the issue cannot be resolved by the support team alone. Since our developers are part of a separate department with their own responsibilities, the time it takes for them to review a customer issue can vary.

If you’ve checked the forum, you may have seen that we’ve done our best to assist within reasonable limits—especially when it comes to balancing support for customers with active subscriptions and those whose support period has expired.

If you’d like to request a refund https://themeforest.net/refund_requests/new, you can do so using the following link. Your request will be reviewed, and if it meets the eligibility criteria, a refund will be processed accordingly.

Thank you for your understaing!

Hi,
Unfortunately, I’m not a developer, and this request goes beyond the scope of what I can support. If I had a specific code solution available, I would have already shared it. That’s why I mentioned that you’ll need a developer if you want to achieve this through custom code.

However, I did suggest an alternative approach using a plugin that might help.

Thank you!

Hi,
What you can do is to use a single post template from cloud, edit it with tagDiv Composer https://i.imgur.com/3zJc6T2.png and set the element “Single Post Content” in an inner row https://i.imgur.com/OiNVz89.jpeg then just use the section for subscription from taht inner row to block the contetent for the element set inside it (in our case the post content) for all articles taht will use that template. In that field, you need to set the plan ID.
I hope this will help you!

Hi,

If you are using the option from row to “Stretch row off”, this will stretch off the background of that row, but the row will still have the selected width, for example – https://i.imgur.com/xlhsyMI.jpeg

Related to assigning and unassigning, I think you are referring to assigning/unassigning the key from domains. This is possible only on 2 domains. After that, a time will be displayed when you can use the option to unassign it from a domain.

Thank you!

Hi,
The ads on the theme are set using the tagDiv Composer (theme builder) and the ad box element, so what you should do is top edit the pages and cloud templates where you see an ad, select the ad box and check the image tab – https://forum.tagdiv.com/ads-adsense-overview/
Thank you!

Hi,

Do you refer to cloud templates or standard templates? If you are standard templates, please go to Newspaper > plugins and install the tagDiv Standard pack, and the old templates for articles will be back.

Thank you!

Hi,
You can create a backup for your website and contact us via email at contact@tagdiv.com and provide us with access to the website and the link to the page that you want us to check. Also, include the link of this topic so you can identify you faster.
Thank you!