Hi,

Usually, this kind of situation appears when something is interfering with the theme and it’s blocking it from making the request to the cloud. Usually this kind of situation appears when the website is set in maintenance, but it can also happen when there are some problems with the permalinks. This can be checked by setting the permalinks to simple/plain and checking if the problem persists. After that, the permalinks are set back as they were initially.

Thank you!

Hi,

It seems that because encryption and decryption are being used, CpGuard might be flagging the common.php file as a potential threat, simply because it cannot verify the encrypted content. This appears to be a harmless false positive.

Thank you!

Hi,
You just need to add to that button the class:
tdm-pmh-close
– https://i.imgur.com/24OlVXc.png

To have the pop-up on all devices, you should set it in the footer, not in the header. Also, you can check each viewport in the part from the tagDiv Composer to see how it is looking.

Thank you!

Hi,

To have this option, you’ll need to replace the Single Post BG Featured Image with Single Post Featured Image. The first one sets the image as a background using CSS, and the second shortcode sets the image using HTML img.

Thank you!

Hi,
Here are some fast settings, and I think that after you make them, you’ll know how to improve the layout. Set the Woo Product block, go to the layout tab and set it as in my screenshots – https://i.imgur.com/rKrAkkW.png https://i.imgur.com/KVGyRlo.png (you can adjust the paddings, seo tabs and the rest of the options after your needs). After that, from the Style tag, you can set the fonts and colors you want to use – https://i.imgur.com/OfbRrXB.png, then in the General tab, set a class for example, cls-wpb – https://i.imgur.com/Cf8zW0r.png then in css add this code – https://i.imgur.com/KHdGiQa.png to set the reviews in the bottom right. Then the last review is on mobile, set only one module per row – https://i.imgur.com/6J78MgO.png
I hope this will help you!

Hi,
Unfortunately, there is no option for this, but what can be done if you want is to use a custom css to set a min height for the product’s content. Please provide a link where I can inspect the products and I will provide a css for it.
Thank you!

Hi,

If ads are covering the header area of your website on mobile devices, you can resolve this by adjusting your Google AdSense Auto Ads settings.
Please follow these steps:

– Sign in to your Google AdSense account.
– Go to Ads > Overview.
– Click on the Edit icon for your site under “Auto ads.”
– In the Ad formats section, disable specific formats like Anchor ads or Vignette ads, which often affect the visibility of header content on mobile.
– Save your changes.

This should prevent ads from obstructing the header area on mobile devices.
Thank you!

Hi,
Try all settings for vertical align – https://i.imgur.com/67CCUwz.png. Unfortunately, those are the only options to move the text vertically.
Thank you!

https://forum.tagdiv.com/topic/add-a-portfolio-section/

Hi TeraBoy, the theme plugins can be installed at any time from Newspaper > plugins – https://i.imgur.com/UQincNf.png
For the tagDiv Cloud Library, if you want, you can try this link – https://cdn.tagdiv.com/wp-content/uploads/2025/07/td-cloud-library.zip for the version with the fix.
Thank you!

Hi,
For me, it seems to be displaying correctly – https://i.imgur.com/MAuD1u8.png those Google auto ads, but there is no content for set ads https://i.imgur.com/Fuc75gt.png and there are no errors, so the code does not have something to display. If you want, you can generate a new code and try to replace the current one.

Hi,

Ok, first thing is to make sure that you have everything updated, WordPress (version 6.8.2), Newspaper theme v12.7.1 and all plugins you are using.

Under Newspaper > My license, you should see something like this – https://i.imgur.com/1tSv4pM.png, but this will be displayed only if the theme is activated with a valid key, and this can be checked.

Hi Alessandro,

Our page from here https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/ was custom-made, but you can achieve something similar, for this you can use the Flex Loop Filters – https://forum.tagdiv.com/filters-sorting-taxonomies/ and Flex Loop or Flex Loop Builder.

Another method is to use a block (anyone you like or you can create your one block and modules) and use the ajax category/taxonomy filter https://i.imgur.com/BoCzGHQ.png

Thank you!

Hi,
Yes, you understand it correctly (you’ll see those pages with the rest of the pages on your website), the pages made with the theme builder will not be affected when the theme and theme plugins are updated.
Thank you!

Hi,

Normally in tagDiv Composer, only the ads set as banners will be displayed to ensure that the external ads are not loading to make the builder work slowly. IF those that you see are ads from the theme that are coming with the demo content when you install one, then the ad can be set only in a few places:
– in the theme panel as global – https://i.imgur.com/pyixhqx.png
– on pages and cloud templates using the element ad box – https://forum.tagdiv.com/ads-adsense-overview/
– inside on the post content – https://forum.tagdiv.com/article-ads/

You need to use a platform to store the image, and here to set the link to that platform. You can use Lightshot, Greenshot (images will be stored on Imgur)

Thank you!

Hi,

The locker can be seen and edited under Dashboard> Opt-in Builder > Lockers – https://forum.tagdiv.com/lockers/ you can create the locker there as you want and after that use the locker id to set it on a row or inner row to lock that section, after that, check in incognito, and that section should display the locker instead of the row/inner row content.

Thank you!

Hi kanosam11, in your situation, as you wrote, the page that was set there no longer exists because it has been deleted. So you can create/import any page you want and just set the post ID on the pop-up element, and that one will be displayed when the pop-up is triggered.

Hi,

The link is not blank https://forum.tagdiv.com/article-ads/ – https://i.imgur.com/wQaQr5K.png
In your situation, to have more ads inside the article content, you can use the guide for article ads, you can set 3 inline ads and top and bottom ads on single post content using tagDiv Composer for article content – https://i.imgur.com/XFaYQwD.png – https://i.imgur.com/aWxWu8d.jpeg

Thank you!

Hi,

Thanks for the clear summary. The proxy toggle, Pagespeed deprecation, and those security rules breaking redirects, all solid catches. Tough break with the image 404s, but a good reminder: moving to PHP 8 really demands a full .htaccess review.

Thank you!

Hello,

Check in the left sidebar in the tdashboard, look over the Opt-in Builder > Settings > Emails, and from there, edit the email notification for Password reset https://i.imgur.com/oPiKNa3.png. Replace the English text with Italian text – https://i.imgur.com/9t5tvtL.png

Thank you!

Hello,

Please make a test and replace the plugins tagDiv Composer and tagDiv Cloud Library with the versions from here:
– https://cdn.tagdiv.com/wp-content/uploads/2025/05/td-composer.zip
– https://cdn.tagdiv.com/wp-content/uploads/2025/06/td-cloud-libraryfix.zip

Thank you!

Hi Konstantinos,

Thank you for bringing this to our attention. I’ve made a note for our developers to check it and ensure everything is working correctly. If there’s an issue, they’ll make the necessary corrections.

Thanks again!

Hello,
This is usually a plugin conflict. What you should do is to check your active plugins and disable the WP Backery plugin, clear all cache if you use it, and after that, everything should be good.
Thank you!

Hello,
We can hear each other via email at contact@tagdiv.com
Thank you!

Hi,
Do you use any offset on that block? Check it on the General tab of that block, and if you have any offset, remove it.
Thank you!