Hi,

For me your website is looking just fine -> https://www.screencast.com/t/OWzfa0XR just please make sure that you clear all cache after you publish the something new.

Thank you!

Hi,

You can do that using the tagDiv Composer , all you need to do is to set the row on the page/template to be 1/2 + 1/2 -> https://www.screencast.com/t/u1MYXjI9 also you can change the column width -> https://www.screencast.com/t/87zrg1id5hr

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the issues persist, please provide me a link to your website, were I can take a closer look to this problem.

Thank you!

Hi,

I checked your website and now is working-> https://www.screencast.com/t/pzEvhdrjt
Usually the code appear on front-pages when tagDiv Composer is deactivate, also this can be happen if you build the pages with others builders and these are deactivate.
If you are using a cache plugin, please make sure that you clear all cache after you make some changes in theme panel or plugins.

If you have more questions, let me know!

Thank you!

Hi,

You can achieve something similar using the icon box -> https://www.screencast.com/t/l46JtDyhg -> https://www.screencast.com/t/YFEWUvUEeaR -> https://www.screencast.com/t/ildvRiR3Lq
The icon box can be set with tagDiv Composer in pages or in templates

Thank you!

Hi,

Mobile theme use a custom template for smart-list, not the one set for desktop, if you want to use the same template you need to use the responsive version of the theme, not the mobile theme plugin.

The smart list will change only the content for that list, that’s way the introduction paragraph stays in the top of list when you change smart lists.

Thank you for your understanding!

Hi,

I think that can be achieve, here is a similar topic -> https://forum.tagdiv.com/topic/how-to-make-the-join-popup-show-up/
here is the code that can be set in column text -> https://pastebin.com/3xPR50qL -> https://www.screencast.com/t/qr8dBGm6cy4i

Thank you!

Hi,

I think that you want to achieve something like this -> https://www.screencast.com/t/BhgQGmgy for this please check the steps from this similar topic -> https://forum.tagdiv.com/topic/how-do-i-change-topbar-information-in-newspaper-theme/

Hope this will help you!
Thanks!

Hi,

Of this greed the date is only on module mx 19 -> https://www.screencast.com/t/vqzvDFqLMq you can use the Big Grid Flex 2 -> https://www.screencast.com/t/P2fFMB9uYhzV go in layout -> https://www.screencast.com/t/V5fMSXHz in this way you’ll not longer need to make changes in theme files.

Thank you!

Hi,

All plugins that appear in Welcome to Newspaper will update automatic from here -> https://www.screencast.com/t/n4OYlwD9gquJ in this way was build the theme, all theme plugins need to be from the Newspaper package that you are using.

Thank you for your understanding.

Hi,

You can try like this -> http://prntscr.com/nl3b76
-> https://www.rapidtables.com/web/html/html-codes.html

Hope this will help!
Thanks.

Hi,

All grids can be achieve using flex grids, please provide some screenshots that you made on flex grid and you gate the error, usually this should work without problems.

Thank you!

Hi,

Unfortunately, The Moneytizer plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

If you want to use it, you can test this plugin on a website test on sub-domain.

Thank you!

Hi,

There is no option in theme to show the cloud templates only for admin.
Only the admin and editor can delete the tagDiv Cloud Library templates, the rest of users all they can do is to view the templates , all the changes they try to make will no save.

Thank you!

Hi,

We recommend to make a backup ( making backup to your website will allow you to revert to the previews version that you have if there are some problem during the update ) to your website before make a theme update, also is indicate to try first on localhost the update or on website test.
There are no individual backup’s for sidebars, sorry!
Please check in appearance > widgets on inactive widgets -> https://www.screencast.com/t/gaoWdVD0 ( is possible that your widgets to be there ).

Also there are some major changes from Newspaper 8 to the last version of Newspaper theme ( v9.7); Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you for your understanding!

Hi,

Unfortunately the amp footer is custom made, can not be set in the theme panel, only in the plugin files can be change.

Thank you for your understanding!

Hi,

In order to change these titles you need to go in appearance > widgets -> https://www.screencast.com/t/x6udXt2kHOz -> https://www.screencast.com/t/Au9Vaj69Ojaz

Thank you!

Hi,

Please try this custom css
.td-header-background-image .td-container-wrap {
background-color: #fff;
}
Set the code in theme panel>Custom code>Custom css , this should solved the problem!
-> https://www.screencast.com/t/Xqj605JIPJ

Thank you!

Hi,

I tried to access your website to inspect this problem, but you website is under construction -> https://www.screencast.com/t/MZzd9fxb7 please provide some more details and a link were I can inspect this problem.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please provide some screenshots with the settings that you made in filter for slider ( https://www.screencast.com/t/6S2Zanb0hz ) and a link were I can inspect the slider, in this way I will be able to help you.

Also please check our documentation for block filter -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

If the licence key was removed or the newspaper theme was delete (in this way the key is removed also ), if is so then you can use the licence.

Please check our documentation for Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Hi,

Unfortunately there is not such settings to upload the logo only for amp, sorry! this can be achieve manually, by setting the logo in amp files, unfortunately if you chose to do this you need to do it on each theme update, because those files will be overwrite.

Than you for your understanding!

Hi,

Unfortunately you can not add php code directly in tagDiv Composer, you need to set the php code with some php plugin in widgets ( https://wordpress.org/plugins/safe-php-code-widget/ ) and set this widgets in homepage tagDiv Composer -> https://www.screencast.com/t/SMwge3nN2HwW -> https://www.screencast.com/t/oE5S8fy4b

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again ( usually when feature images are not load is from plugins that have activate lazy load ).

I can not see your screenshot -> https://www.screencast.com/t/uK5txbpz

Please provide me a an working link or some working screenshots were I can inspect this problem.

Thank you!

Hi,

All you need to do is to click on edit template -> https://www.screencast.com/t/eLJ0xlGxD is look like you have set a flex block in header
-> https://www.screencast.com/t/g2z11LYBkjQ and in this one the flex is set in content -> https://www.screencast.com/t/7MRfNPIrwDf

Thank you!