Hi,

The v9.7 was a major update ( 9.7.1-9.7.2 was just fixed updates for theme ), if there was some modifications in plugin files, dos need to be update -> https://www.screencast.com/t/n4OYlwD9gquJ -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you for your understanding!

Hi @mdzahidurbd,

Please check carefully our documentation for mobile plugin -> Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

If you want to have the desktop content on mobile, you can use the responsive version of theme, all you need to do is to go in Newspaper> plugins and deactivate the tagDiv Mobile theme -> https://www.screencast.com/t/UE461m7WU

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

Please check our documentation for excerpts -> https://forum.tagdiv.com/excerpts-introduction/
Also each module have title length -> https://www.screencast.com/t/lBsAGkfWfIfE

Thank you!

Hi,

Please check our documentation for how to create custom code with the browser’s Inspector or the Live CSS Box -> https://tagdiv.com/how-to-create-custom-code-in-newspaper-theme/
If you need help with this, let me know, also provide a link were I can inspect these forms.

Thank you!

Hi,

Here is how is look to my iPhone X
https://www.screencast.com/t/duHSoZ6FLXM

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please go in Slider Revolution and set the hero scene and set the slider on full screen -> https://www.screencast.com/t/BcwLjtzpy
How To Make A Full Screen Revolution Slider -> https://theme-fusion.com/documentation/avada/how-to/how-to-make-a-full-screen-revolution-slider/

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

You can delete the row pressing the delete button, click and hold and drag the row in delete section or using the right click on the row.
-> https://www.screencast.com/t/8nDxZ7Zv
-> https://www.screencast.com/t/w3Br7BorZJdm

Please notice that the empty column is the layout of row https://www.screencast.com/t/s84Mha5p , so if you want to remove that empty column, you need to delete that row -> https://www.screencast.com/t/EcFfXv9QJenm

Let me know how is works!
Thank you!

Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Now the block author can be found in wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_authors.php
-> https://www.screencast.com/t/bekyooWIY

Hope this will help you!
Thanks.

Hi,

If you want to develop this functionality, you need to do it yourself through the code and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

You can check this documentation
-> https://developer.wordpress.org/reference/functions/add_filter/
-> https://codex.wordpress.org/Plugin_API

Also if you have the last version of theme ( v9.7 ) the API plugin will not work anymore.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know how is works!
Thank you!

Hi,

This can be happen if you have set some width on row, column or element
-> https://www.screencast.com/t/fYXJqASybdQ if you are using the default layout this should look like this -> https://www.screencast.com/t/Kc1LQrmU80i

If there is still a problem, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thanks!

Hi,

Please try this custom css
.pswp {
z-index: 9999;
}
-> https://www.screencast.com/t/cIVspP2sJcCY
Set the code in Newspaper>Theme panel>Custom code>Custom css

Hope this will help!
Thanks.

Hi,

Is possible that the customization that you had, to no longer be compatible now.

Thank you!

Hi,

If you are not using the single post template from tagDiv Cloud Library, the sidebar set in theme panel will be overwrite by sidebar set in post; if you are using single post templates, these do not inherit the sidebar and can be set only in template.

Thank you!

Hi,

Is possible to be a plugin conflict or maybe the requirements are not set like in our guide.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

You can use the html code, this will work
-> https://www.screencast.com/t/22bEVFJbHa
Here are the results -> https://www.screencast.com/t/c4ONt4sJ

Thank you!

Hi,

This was a major update for our theme and we mentioned this in our article that you found in the topic that I provide you above, that article can be found on our blog or on the first page of this forum, if this was not enough, will try for coming updates to provide a better documentation/information.

Thank you for your understanding!

Hi,

Usually in td_legacy_main.css is the style for theme, if you’ll remove that style, some of you layout design will not longer work correctly.

Thank you for your understanding!

Hi,

Our developers team are working to optimize the for google fonts and theme style for coming updates.

Thank you!

Hi,

The Advanced Custom Fields PRO plugin is not part of our team, also the WPBakery Page Builder plugin is and Bundled Plugin in our theme not a standalone plugin ( you do not need a licence to use the version that comes with our theme ), please check the envato documentation for those plugins
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Please make sure that you have the last version of Newspaper theme ( v9.7.2 )
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all settings are made like in our documentation about
How to use the Infinite Loading for Single Posts in Newspaper Theme -> https://tagdiv.com/infinite-loading-for-single-posts/

Thank you!

Hi,

If you have the last version, Newspaper v9.7 please check this documentation -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Please provide me a link were I can inspect one of those pages that no longer work.

Thank you!