Hi,

Please check this topic about amp logo size -> https://wordpress.org/support/topic/amp-logo-size/

Thank you!

Hi,

Please check this topic about amp logo size -> https://wordpress.org/support/topic/amp-logo-size/

Thank you!

Hi,

I do not see the problem -> https://www.screencast.com/t/JvMrc63L5d , please provide me a screenshot, in this way I will be able to provide you the right code!

Thank you!

Hi,

If you are using the child theme for your customization and you make some changes in other file then style.css or functions.php then in Newspaper v9.7 these will not longer work -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
If your customization are made only in theme panel, those will not be lost.
-> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

You can change the square/round corners from Author box using the tagDiv Composer from here -> https://www.screencast.com/t/gIMvsDWCxR

Thank you!

Hi,

Please go on themeforset download the theme from your account, delete the current time and install the one that you download from themeforest.
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

Hi,

Because of the high volume of work, it may take some time before you get an reply via email.

Thank you for your understanding!

Hi,

The image need to be upload in media library, the html code of ad you need to set it in Theme panel>Ads and the code for js you need to set it in Theme panel>Custom code>Custom js.
If there is still a problem please provide me the code for that ad.

Thank you!

Hi,

Please delete the theme and reinstall ( the last version v9.7.2 ) it via FTP -> https://tagdiv.com/how-to-install-newspaper-theme/ via FTP

Let me know the results!
Thank you!

Hi,

Please make update to Newspaper v9.7.2 this should fix your problem with wp-admin.

Thank you!

Hi,

Please delete the theme and reinstall it again -> https://tagdiv.com/how-to-install-newspaper-theme/ via FTP

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Please check this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you!

Hi,

If you want to set the ad above the feature image you need to set the code in -> wp-content/plugins/td-composer/legacy/Newspaper/parts/single/loop-single-2.php
-> https://www.screencast.com/t/GAvLOeDsw

Thanks.

Hi,

Please check this topic about web page shows 507 insufficient storage once in a while -> https://stackoverflow.com/questions/52931534/web-page-shows-507-insufficient-storage-once-in-a-while
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

I think that you are referring to this message -> https://www.screencast.com/t/ZVSik8TyIDN this appear because you try to edit a default post template, that cannot be edited, you can edit only the single post template from tagDiv Cloud Library.
IF you want to edit the post you need to click on this -> https://www.screencast.com/t/0lxN5LGGP
If you can edit the post template this will look like this -> https://www.screencast.com/t/G5bo3Kjmaqm

Thank you!

Hi,

If you want to remove all ads from your website, please remove the code from theme panel>ads -> https://www.screencast.com/t/NoTjHOprmQ5z -> https://forum.tagdiv.com/header-ads-adsense/
If you want to remove the ads only from homepage you can edit the it with tagdiv Composer add a new header from tagDiv Cloud Library and remove the ads from homepage.
Also if you are using some plugins for ads is possible to have some options to restrict the ads for some pages/posts.

Thank you!

Hi,

If you want to change this in single.php file you can file this theme file in wp-content/plugins/td-composer/mobile/single.php

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

You can make a test on fresh install or on a cop[y of your live website, deactivate all non theme plugins and check the mobile menu ( deactivate the cache plugin too ).

Thank you!

Hi,

The last version of our theme is v9.7.2 -> https://www.screencast.com/t/w2jJbmAsgB -> https://themeforest.net/item/newspaper/5489609?s_rank=1

The 500 errors problem in most cases is caused by low wp-memory or old php version.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Let me know the results!
Thank you!

Hi,

Please check the documentation for auto ads:
Introducing AdSense Auto ads ->https://adsense.googleblog.com/2018/02/introducing-adsense-auto-ads.html
How to set up Auto ads -> https://support.google.com/adsense/answer/7480616?hl=en

Thank you!

Hi,

Please set the header as global header in Theme panel -> https://www.screencast.com/t/2Tnb1GDpe05o in this way you’ll have the same header on each post/page/category that do not have set an individual header.

Thank you!

Hi,

We made some investigation and usually this problem appear when you are using the header builder.
We’ll try to find a solution for this problem.

Thank you for your understanding!

Hi,

You can add a custom css in Theme panel>Custom code>Advance > Phones ->
.td-container {
width: 100%;
padding-left: 15px;
padding-right: 15px;
}
This will set a padding to all content.

Thank you!

Hi,

Please make sure that you install the theme like in our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

I check your link and I do not see anything to be strange to your post, maybe you care referring to the post that are display in Related articles and in footer in EDITOR PICKS.

Thank you!