Hi,

Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Now you can find the mobile files in wp-content/plugins/td-composer/mobile -> https://www.screencast.com/t/ub6MLXUZu9AM

Thank you for your understanding!

Hi,

Did you try the suggestion mentioned above ( about plugin conflicts ).

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi @Ravi Shanker,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

Yes, the child with amp customization will work only on theme not on mobile plugin.

Thank you!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hi,

You can reduce the padding in two ways, one is to edit the page with tagDiv Composer -> https://www.screencast.com/t/GdJFyVLIBHI or you can use a custom css -> https://www.screencast.com/t/ulDjUnO64
.td_block_trending_now{
margin-top: -80px;
margin-bottom: 15px;
}
Is possible to be need to change the values for margins, also the code need to be set in Theme panel>Custom code>Custom css

Thank you!

Hi,

For this you’ll need to set the layout of row in two columns -> https://www.screencast.com/t/kdxunsZWsYI after that you can set the elements you want in sidebar or you can set a widget -> https://www.screencast.com/t/4eLmpnORU -> https://www.screencast.com/t/zfyJZUSX

Thank you!

Hi,

From what I can see in your screenshot -> https://www.screencast.com/t/AiuTtvgm you get an 404 on these files, please make sure that those files are load.

Also I’ll make some more deep investigations and I’ll try to provide you an answer to load faster the woff and ttf files.

Thank you for your understanding!

Hi,

Please check our documentation for filters -> https://forum.tagdiv.com/block-settings-guide/
Please make sure that you insert the tag slag -> https://www.screencast.com/t/OAAJjWPfAwiD -> https://www.screencast.com/t/oBK0cdg5SFh

Indeed if you set the post id filter you cannot sort the posts results after latest/random … what you can do is to set all those posts in new category, set it in category filter and sort it after random.

Thank you!

Hi,

1. How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

2. The Newsmag theme do not have so many updates, last week was released an update for Newsmag.

3. If you want to change the email for login user you need to go in -> Users -> https://www.screencast.com/t/NveMQPIy7h and click on edit user https://www.screencast.com/t/p6gH0vpYyP do not forget to save the change -> https://www.screencast.com/t/zqm2crc8Bdz

Thank you for your understanding!

Hi,

The path is different only if you do not have the last version of theme ( v9.7.2).

You would have to first remove the condition that was set to show the grid only if the featured category exists – http://prntscr.com/mic696 -> http://prntscr.com/mic6gv
Then the grid should show all posts.

Sorry for this inconvenience, but now the grid is working as it was intended originally.

Thank you!

Hi,

Please provide some more details and screenshots with the mode you set the menu.
We recommend to set the menu from back-end like in our documentation -> https://forum.tagdiv.com/main-menu/

Thank you!

Hi,

If you do not want to make the update to Newspaper 9.7.2 you can check the solution from this topic for wp-admin -> https://forum.tagdiv.com/topic/newspaper-backend-issue-cannot-modify-header-information-headers-already-sent/

Thank you!

Hi,

Please provide me a link were I can inspect this problem, in this way I will be able to provide a a better answer!

Thank you for your understanding!

Hi,

Please move the custom css from Custom code > Custom css in Advance code> Desktop in in this way will apply only on desktop version and will look good in movie version too.

Thank you!

Hi,

From what I can see in your screenshots, the header template is empty.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please import a new header template from tagDiv Cloud Library and try to edit it.

Thank you!

Hi,

That box for spot id will change the width after you set an ad/banner in it and you look on publish view ( not in composer ) -> https://www.screencast.com/t/iW5yieXFrEMx

Thank you!

Hi,

Please make sure that you have TagDiv Composer activate.
The Newspaper theme update brings a change for the theme implementation.
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

Thank you!

Hi,

Unfortunately we do not have that type of filter, sorry!
What can I do is to note this type of filter on our suggestions list for features.
Please check our documentation for filer -> https://forum.tagdiv.com/block-settings-guide/
7 days post sorting -> https://forum.tagdiv.com/7-days-post-sorting/

Thank you!

Hi,

Please check this similar topic -> https://forum.tagdiv.com/topic/rss-feeds-3/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please read this article we wrote on the new update https://tagdiv.com/updating-the-core-of-tagdiv-themes/ to learn what it changes and what you must do in order to keep the functionality intact.

Thank you!

Hi,

If you want to style the BBPress button yu can try this custom css
.bbp-form .button {
background-color: #1e8cbe;
color: #FFF;
font-family: "Oswald", "Lato", "Helvetica Neue", Helvetica, Arial, sans-serif;
text-shadow: none;
font-size: 26px;
font-weight: bold;
}

.bbp-form .button:hover {
background-color: #1e8cbe;
color: #FFF !important;
}
Set the code in Newspaper >Theme Panel>Custom code>Custom css

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please check our documentation for mega menu -> https://forum.tagdiv.com/mega-menu/

If there is still a problem please provide some more details and some screenshots.

Thank you!

Hi,

Please check our documentation for -> https://tagdiv.com/newspaper-theme-installing-demos/ -> https://www.screencast.com/t/fF5sVNCj if you edit the posts demos or pages please copy the content and past it in a new posts/pages with a different name, because all post that comes with the demo will be remove when you uninstall/delete the demo or change it, making new posts/pages you can delete the demos and theme without losing your content and customization make in theme.

Thank you for your understanding!