Hi,

Using mobile+amp you’ll have the same layout for mobile posts/pages and amp, but you’ll need to make a new content in mobile editor for pages and amp.
Using Amp you’ll have the same layout on mobile like on desktop, but the speed will be lower, and you’ll still need to make content for pages in mobile editor, if you want to have amp on pages.

Please check our documentation for mobile theme -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ and How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

If you are using mobile theme you have for the moment only few option to customize the mobile theme -> https://www.screencast.com/t/Msv4Q7Ka9H

Similar topic: https://forum.tagdiv.com/topic/about-mobile-plugin/

Thank you!

Hi,

Please make update to Newspaper v9.7.2 this should fix your problem with wp-admin.

Thank you!

Hi @newquayactivitycentre,

Please make sure that you have the last theme version ( v9.7.2), also please try the steeps mentioned above.

Thank you!

Hi,

Please download the Newspaper theme v9.7.2 again and re-update the theme
https://tagdiv.com/update-newspaper-theme/ this will solved your problem with homepage.

If this is what you need -> https://www.screencast.com/t/mmHfVs70lu then please add this custom css in Theme panel>Custom code>Custom css
.td-ss-main-sidebar{
background: #cccccc;
}

Thank you for your understating!

Hi,

The Newspaper-Lite is not our product, sorry! our products are Newspaper and Newsmag made by tagDiv team -> https://themeforest.net/item/newspaper/5489609?s_rank=1 -> https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331?s_rank=2
If you still need the Newspaper-Lite Pro, you’ll need to contact the team support from Newspaper-Lite for Newspaper-Lite Pro.

Thank you for your understanding!

Hi,

Did you check the plugin conflicts?

Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Let me know how it works!
Thank you!

Hi,

Unfortunately this fix was not include in the current update, but we’ll be in coming updates!

Thank you for your understanding!

Hi,

Unfortunately we can not tests all plugins that exist, each user use different plugins, some of theme are working properly with our theme some of theme create bugs.conflicts, unfortunately, we do not have a testers team to tests more plugins and provide a fix for each of them, sorry!
For each update that we make, our theme developer tests the plugins from our tested list to check the compatibility with our theme, unfortunately the can not test each plugins that our customer are using, sorry!
What I can do is to note the Memberpress plugin on our suggestions list for testing.

Thank you for your understanding!

Hi,

You can do something more easy, first make sure that you make a full backup to your current website after that deactivate your current theme and activate the newspaper them, just make sure that you activate all theme plugins, and note that is possible to be need to recreate your pages.
Theme Install Guide -> https://tagdiv.com/how-to-install-newspaper-theme/
If you have Newspaper v9.7 please check this article -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

Thank you!

Hi,

Please check the new optimization from Google’s end. Try disabling optimize option from your Google AdSense account.
Refer: http://prntscr.com/nc11h0

Hope this will help you!
Thank you!

Hi,

Please check if you have set on these images the modal image ( using classic editor element ) -> https://www.screencast.com/t/Umu2VoLU37K9 click on image -> https://www.screencast.com/t/VhXgzZxy0hF7 -> https://www.screencast.com/t/LR2MoWGF4tNi

Thank you!

Hi,

Please try to create a new page and add the Loading Button to a block, to see if there is still that problem.

Thank you!

Hi,

Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please provide some more details and some screenshots with this problem.

Thank you!

Hi,

Using mobile+amp you’ll have the same layout for mobile posts/pages and amp, but you’ll need to make a new content in mobile editor for pages and amp.
Using Amp you’ll have the same layout on mobile like on desktop, but the speed will be lower, and you’ll still need to make content for pages in mobile editor, if you want to have amp on pages.

Please check our documentation for mobile theme -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/ and How to Make an AMP Ready Website with Newspaper Theme -> https://tagdiv.com/amp-newspaper-theme/

If you are using mobile theme you have for the moment only few option to customize the mobile theme -> https://www.screencast.com/t/Msv4Q7Ka9H

Similar topic: https://forum.tagdiv.com/topic/about-mobile-plugin/

Thank you!

Hi,

If you want to add a new blank template you need to go in Cloud templates add new single post template from tagDiv Cloud Library -> https://www.screencast.com/t/40qrHJcRMK after that you need to edit the template with tagDiv Composer.
If you have more questions, please let me know!

Thank you!

Hi,

Please make sure that you clear all cache after you made the changes.

Thanks.

Hi,

This can be achieve with some custom work, you need to make some changes in theme files, for example in wp-content/themes/Newspaper/includes/td_config.php -> https://www.screencast.com/t/XMD9FdSD1g

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

Unfortunately, onesignal plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding

Hi,

Please try this custom css
.post footer{
position: relative;
top: -340px;
}
.tdb_single_content .id_bottom_ad {
position: relative;
bottom: -60px;
}
-> https://www.screencast.com/t/VebIIk0t
Set the above custom css in Newspaper>theme panel>Custom code>Custom css

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you get the last version of out theme from themeforest and you make the update like in our guide.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Let me know the results!
Thank you!

Hi,

Please check the guide for How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

You need to set and ad box before or above logo header -> https://www.screencast.com/t/UocsZlMTuxF click on ad box, click on css -> https://www.screencast.com/t/OoqVKnoHbVO and set the display to inline block -> https://www.screencast.com/t/Pu7zT7B7ds to set the ad after logo you need to set it above like this -> https://www.screencast.com/t/rojeo3d2YvBS

Hope this will help you!
Thanks.

Hi,

I do not quite understand what background to be keep when you hover the sidebar, please provide some more details some screenshots or a link were I can inspect this.

Thank you for your understanding!

Hi,

This problem is note on our issues list, and in coming updates will be solved.
Here is a quick fix, you need to replace the tdc_map.php from wp-content/plugins/td-composer/includes/tdc_map.php https://www.screencast.com/t/y18ntAOdrjS5 with the tdc_map.php from below link.
-> http://cdn.tagdiv.com/wp-content/uploads/2019/04/tdc_map.zip

Thank you for your understanding!