Hi,

You can connect via FTP and delete the current theme and drop the new one ( like an update via FTP ), deleting the current theme will remove the malware ( and you’ll not loss any settings from theme panel, but settings made in theme files will be remove ).
How to Update the Newspaper Theme for WordPress
-> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

Please check this similar topic ->https://forum.tagdiv.com/topic/how-can-i-make-last-updated-date/

Than you!

Hi @BrettD,

Please provide me a link were I can inspect this “giant hole” maybe you have set a adsense code that is not yet approved and do not appear.

Thank you!

Hi,

If you want to have the first and last page in mobile you can use this custom css -> https://www.screencast.com/t/zu88VFUMGLN you need to set this custom css in Theme panel> Mobile theme > Custom code> css
.page-nav .first, .page-nav .last, .page-nav .extend {
display: block;
}

Unfortunately in order to set the load more button on mobile you’ll need to do some custom work, you need to do it yourself through the code and if you are not aware of the steps which are needed to take, in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

There is no problem if your images are bigger, is quite indicate because our theme make thumbs for each block/module from our theme -> https://forum.tagdiv.com/theme-thumbs/ also if you want to have more control over blocks/modules you can use flex blocks -> https://www.screencast.com/t/ySnWPlF3BCb

Thank you!

Hi,

Please go in plugins and delete the tagDiv Composer from there -> https://www.screencast.com/t/ZllHmdxzEqZz after that click on add new -> https://www.screencast.com/t/fCwh3xsV click update plugin -> https://www.screencast.com/t/St0mOFGF9 click on choose file -> https://www.screencast.com/t/bnbetQeYLUY after that click on install now.
How to install and update plugins -> https://tagdiv.com/how-to-install-plugins-and-update-plugins/

Let me know the results!
Thank you!

Hi,

The changes from current update was not our decision to make, these was the envato requirements: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
I’ve noted this as a request to our developers team to try to find a solution for child theme.

Sorry for the inconvenience and thank you for your understanding!

Hi,

If you have other questions/problems, please let me know!

Thank you!

Hi,

Unfortunately in Newspaper v9.7 the child theme is working only for style and functions files from theme, the child theme will not work for mobile plugin, please check this article for more details -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

Thank you for your understanding!

Hi,

If you want to remove and reinstall the Revolution slider plugin you need to go in Plugins and deactivate the plugin -> https://www.screencast.com/t/ktKbc4516Tk after that delete it -> https://www.screencast.com/t/DN7xVqz0 and reinstall it again.

If you want to delete only some slider from Revolution slider you need to go in Slider Revolution -> https://www.screencast.com/t/n122MZFpzin

Slider Revolution WordPress 5.x Documentation -> https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Thank you!

Hi,

Unfortunately, Memberpress plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

Thank you for your understanding!

Hi,

Please provide some screenshots with the menu or a link, in this way I will be able to inspect the problem and provide you a working answer.

Thank you!

Hi,

You need to edit your post content and make sure that you remove the [dropcap] from your post content and use the classic element from Gutenberg -> https://www.screencast.com/t/OcTGABTixNZL -> https://www.screencast.com/t/PNSxkiRji -> https://www.screencast.com/t/uxhD23uD3 results -> https://www.screencast.com/t/u5Y3HYUJOp6K

Hope this will help you!
Thanks.

Hi,

You can use flex blocks, these have a lots of options, but if you still need to edit the gig grid you can find here all blocks from which modules are build -> https://forum.tagdiv.com/theme-blocks-modules/ for example for Big Grid 1 -> Module MX5 + Module MX6
In theme files td_block_big_grid_1.php is in wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_big_grid_1.php
and td_module_mx5.php is in wp-content/plugins/td-composer/legacy/Newspaper/includes/modules/td_module_mx5.php
-> https://www.screencast.com/t/dGqtUVXOuLH

Thank you!

Hi,

This problem was fixed, all you need to do is to go on themeforest and download the Newspaper v9.7.1 after that replace/update your theme -> https://tagdiv.com/update-newspaper-theme/

Thank you!

Hi,

The 500 errors problem in most cases is caused by low wp-memory or old php version.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Let me know the results!
Thank you!

Hi,

I think that you are referring to these images -> https://www.screencast.com/t/KbYiXT0i -> https://www.screencast.com/t/zLDhdeA6Xpp if is so please clear all cache, deactivate all plugin cache that you have and install WP Super Cache plugin.

Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please check our documentation about How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there are still a problem please remove the theme and reinstall the theme via FTP.

Let me know how is works!
Thank you!

Hi,

Please make sure that after you disable the smart sidebar you have clear all cache after you make any changes in theme panel.

Thanks.

Hi,

Please set the code that Simion provide you in IPAD section too -> https://www.screencast.com/t/dQNLuiCivqub this should make the logo to look nice and hide it from stick menu.
.tdm-header-style-2 .td-header-menu-wrap-full {
height: 130px!important;
}
.tdm-header-style-2 .menu-main-header-menu-container,
.tdm-header-style-2 .header-search-wrap{
margin-top: 60px;
}
.tdm-header-style-2 .td-logo-in-menu {
width: 180px!important;
left: 0!important;
right: 0!important;
margin: 0 auto;
}

Thank you!

Hi,

Please check our documentation for Logo & Favicon in Newspaper Theme > https://forum.tagdiv.com/logo-favicon/ or maybe you are referring to the ad banner -> https://forum.tagdiv.com/header-ads-adsense/

Hope this will help!
Thank you!

Hi,

This is a custom style made by our designers team for this forum, unfortunately this one is not available ( do not make part) in Newspaper theme templates, sorry!

Thank you for your understanding!

Hi,

You can check more from this update in this topic -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/

If you are not using the child theme you can update your theme without problems, from newspaper v9.7 the child theme will support only the changes for style and function file and you can not longer use the child theme for all theme files like in previous version of theme.
But with the new features you can achieve using the header manger, tagDiv Composer and tagDiv Cloud library everything or even more that you can make in child theme.

If you have any questions, please let as know!

Thank you!