Hi,

Please check our documentation for excerpt -> https://forum.tagdiv.com/excerpts-introduction/
Theme modules and blocks -> https://forum.tagdiv.com/theme-blocks-modules/
Also you can check the excerpt from the blocks with tagDiv Composer -> https://www.screencast.com/t/Va2GIlaiXD

Thank you!

Hi,

You can try this fix
#td-mobile-nav {
position: fixed;
}

Paste the code in Newspaper>Theme panel>Custom code>Custom css
But also is possible to be others elements broken in RTL

Our theme was does not support RTL so simply changing the direction will not work properly. Lots of theme elements have to be adjusted for the thee to support RTL.

Thank you!

Hi,

If you want to change the Related Articles from post you need to go in Newspaper>Theme panel>Translations >Translations -> https://www.screencast.com/t/2OHJYTwmDbd

Thanks.

Hi,

Please provide a link were we can inspect this problem, in this way we can provide you a better answer.

Thank you for your understanding!

Hi,

In order to add some more inline ads in single post template you can make some changes in theme files in wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php -> https://www.screencast.com/t/qHrIZSlTzF and replace with this code like this -> https://www.screencast.com/t/xqNC2PPabM9q
if ( ($inline_ad_paragraph == $p_open_tag_count) || ( 5== $p_open_tag_count) || ( 12== $p_open_tag_count) ) {
And change the 5 and 12 number with the number of paragraphs you want to show the inline ads.
Hope this will help you!

Thank you for your understanding!

Hi,

Please make sure that you made the settings like in our documentation -> https://forum.tagdiv.com/login-how-to-enable-user-registration/

Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Thank you!

Hi @csilinkoadam,

Did you try the above solutions? in the most of the cases the theme requirements are not set like in our guide and you get that error.

Thank you!

Hi,

I do not quite understand what you want to achieve, you want to hide the image from smart list, if is that you can do it using a custom css.

Please provide some more details and a link were I can inspect this.

Thank you!

Hi,

Our theme create thumbs for each images that are add in media library ( for those thumbs that are enable in theme panel) -> https://www.screencast.com/t/QDQWXY8fa -> https://forum.tagdiv.com/theme-thumbs/
There will be some more feature implement in our theme, but I do not know if this is one of them.

Thank you thank you for your understanding!

Hi,

You can achieve something like that , but you need to do some more settings for this.
Please check our documentation for Primary Category: Build a clear hierarchy for your website -> https://forum.tagdiv.com/primary-category/
Unique articles -> https://forum.tagdiv.com/unique-articles/
Block settings guide -> https://forum.tagdiv.com/block-settings-guide/

Thank you for your understanding!

Hi,

Please make sure that you made the settings for amp like in our documentation -> https://tagdiv.com/amp-newspaper-theme/

Please make sure that you do not have a plugin conflict that create that amp errors, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

The # element from url appear because you click on menu and this is a link and our theme is linked to it to open the menu, if you remove that you get 404 error , also this # is not affecting the mobile theme.

Thank you for your understanding!

Hi,

The mobile theme is a plugin that provide you a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://www.screencast.com/t/ebUIzt4se

Also please check our documentation for Mobile Theme: Automatic Optimization for Mobile with Newspaper Theme -> https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/

I think that you are referring to those 3 blocks, for those you’ll need to have set seam feature posts (that have set feature category) -> https://forum.tagdiv.com/featured-posts-2/ -> https://www.screencast.com/t/QsJ6ppY4

You’ll need to add some post in feature category -> https://forum.tagdiv.com/featured-posts-2/ if you do not have this category you can create it, just make sure that you set the category name to be
Featured

Thank you for your understanding!

Hi,

According to Envato license terms a theme can be used for a single end product (website)
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hi,

The theme and plugins that you have will create new transient_ every time it needs, after those expire will be save in database as _transient_timeout_ that is way those reappear.

Thank you!

Hi,

Please check those section in Newspaper>theme panel>Mobile theme is possible to have set some ads there -> https://www.screencast.com/t/7IINO4o8A

Thank you!

Hi,

That is the category of post, please check our documentation for Category tag on modules/blocks ->https://forum.tagdiv.com/category-tag-on-modulesblocks/

Thank you!

Hi,

If this is related to a plugin and we didn’t tested any such a plugin with our theme, all I can do is to provide you a custom css to hide that content -> https://www.screencast.com/t/lbYgu4ADXl
.td-footer-page .code-block,
.td-footer-page .yasr-visitor-votes{
display: none!important;
}

Thank you!

Hi,

Please check our documentation for theme activation – https://tagdiv.com/how-to-activate-the-newspaper-theme/

There were some modifications made to the theme activation. Try to activate the theme manually
– https://www.screencast.com/t/y9OSLcsc
– https://www.screencast.com/t/BPptwwInVr

Please let us know if you still cannot activate the theme.

Thanks

Hi,

Please check the settings from Theme panel>Post settings >More article box -> https://www.screencast.com/t/xqbSBFSxj49q

Thank you!

Hi,

Your Social Counter is not working correctly because you do not set them correctly, please follow our documentation carefully and set only the id of socials not the full url -> https://tagdiv.com/tagdiv-social-counter-plugin/

Thank you!

Hi,

The default sidebar is a widget and in order to use it in single post template you need to edit it and set in the sidebar section the widget sidebar t-> https://www.screencast.com/t/g858XvEP7

Thank you!

Hi,

Unfortunately I can not see your image -> https://www.screencast.com/t/pbBWPksDi
Please provide a working image or a link were I can inspect this problem.

Thank you for your understanding!

Hi,

Please provide me a link were I can inspect those tables, in this way I will be able to provide you a working answer.

Thank you for your understanding.

Hi,

This problem in most cases are caused by low wp-memory.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please refer to the following guides for possible fixes:
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

Please try the same suggestions if your problem is similar. In most cases, 500 errors are caused by low wp-memory.

Thank you