Hi,
For this you can use the settings from The theme Panel > Theme Colors > Mobile Menu / Mobile Search -https://i.imgur.com/V2YnDe9.png
I hope this will help you!

Hi @almawdue,

We kindly ask that you use respectful and appropriate language when communicating with us. Please note that failure to do so may result in your access being restricted or suspended, and unfortunately, we would be unable to offer a refund in such cases. As you can imagine, this kind of behavior isn’t really acceptable anywhere.

If you’re experiencing issues with the theme, we’re more than happy to help just let us know exactly what you’re struggling with. And if the product isn’t quite what you expected or needed, you’re absolutely welcome to request a refund https://themeforest.net/refund_requests/new of course, assuming communication remains respectful.

Thanks so much for your understanding and cooperation!

Hi,
The error seems to be related to an external post type and the subscription plugin, mainly the lockers that are provided by this plugin. Lockers aren’t however active for the external posts – https://prnt.sc/rBCQaBb382dN so the option to set a locker doesn’t even appear in the post edit screen, but seems to resolve the problem – https://i.imgur.com/odOozKU.png
Thank you!

Hi, with tagdiv composer it is possible to edit anything you just need to familiarize yourself with it, for example, open the homepage page in td composer and go to the footer page there you can select the elements you want to edit, and in the left sidebar you will have tabs (general, style, css … – https://i.imgur.com/PTxXNaT.png depending on the selected element), in this case you need to set the row that holds the content and change its color – https://i.imgur.com/6zC3hz8.png – https://i.imgur.com/aZ9jLEX.png select the css tab and set the background color https://i.imgur.com/9lXAxWf.png
I hope it helps you

Hello,

You can install a pre-build demo using this guide https://forum.tagdiv.com/installing-demos/
If you currently already have a demo installed, please make a full backup and only after that install the Newsweek Pro Demo

Thank you!

I see,
Please contact us via email at contact@tagdiv.com and include a temporary wp-admin access to the website so we can login and investigate the problem. Also, please include the link of this topic to can identify you faster.
Thank you!

Hi Peter, can you please email us again and include the link to this topic? My colleague cannot identify you. Thank you for your understanding!

Hello ekpenworld, can you please provide a screenshot to a page/article where the ad is still display? I check the website and now I no longer see any ads.

Hi Thoiba, please provide some more details and screenshots with the problem you are having. If possible please reply only here https://forum.tagdiv.com/topic/tagtiv-composer-not-working/

Thank you!

https://forum.tagdiv.com/topic/change-footer-colors-font-colors-and-sizes/

Hi,
For this the best way will be to use the category/taxonomy or a tag and use a flex bloc or a custom module (if you want to create your own layout for “podcast”) and use the filter to display the those articles. Make sure that the category/taxonomy /tag is used only on those podcasts.
Thank you!

Hi,
CookiesYes plugin is ok, but I will suggest to make a test with others, like Borlabs Cookie, Complianz and see if the situation is the same, if not, then it is related to the way that CookiesYes is working with Featured Video.
Thank you!

Hi,
You can change the scroll trigger using the Page scroll percent
– https://i.imgur.com/6f78kpL.png from the single post template.
I hope this will help you!
Thank you!

Hi,
I just checked the link from your video and now the full content is locked – https://i.imgur.com/xKETG76.png what I recommend is to make sure that the cache is cleared. I made a test on one of my installs and for me is working correctly – https://i.imgur.com/OfDArl2.png – https://i.imgur.com/RzxIByj.png
Thank you!

Hi, the support license expired is not related to your situation, is related to the support you are asking for the problem you have.
Errors at columns: 1(models) : …. can be resolved using a single post template revision – https://i.imgur.com/8kDjCHe.png – https://i.imgur.com/bpwiwXw.png this situation is usually happen after the last changes on the template, so using a recent template backup should resolve the prbolem.

Thank you!

Hi,
Please try this, use this css only for mobile:
.td-header-style-4 .td-header-menu-wrap-full {
top: 0;
}
Set the code in the theme panel > custom code> advance css > mobile css – https://i.imgur.com/74kvqRm.png
I hope this will help you!

Hi,
This can be done in your themeforest account (the license keys are provided by envato, not by us) using this guide – http://forum.tagdiv.com/how-to-find-your-envato-purchase-code/
Thank you!

Hi,
The video set as Video Background should be an youtube video or should be self-hosted in media (on your WordPress install).
Thank you!

Hi,
Checking your screenshots everything is correctly set and since auto ads are working, the only thing I have in mine is if there is something with the code for client or ad slot. Can you check in your google account and create a new ad and replace the current one?
Thank you!

Hi News Moto,
If the classic editor is resolving the problem, the please use it until the next theme update will be available. Our developers are working on it.
Thank you for your understanding!

Hello,
This is related to some updates on Firefox, to fix it try this custom css:

@-moz-document url-prefix() {
.tdm_block_image_info_box .tdm-image-description {
position: relative;
}

.tdm_block_image_info_box .tdm-image-box {
height: auto;
}
}

Set the code in the theme panel > custom code > custom css

Thank you!

Hi,
Can you please provide some more details and some screenshots?
Make sure that the tagDiv Composer plugin is installed, the theme is activated and the key is assigned don the current domain in Newspaper > My license.
Thank you!

Hi,
Please try to use the custom format date and let the one set as pre-set to see if that one is working – https://i.imgur.com/fCVmeO8.png maybe the one set in WordPress has some custom format that the element can not rea it.
Let me know the results!

Hi,

I think this can be done by using the ACF plugin and adding an extra text field for the categories, after that this can be add on category template with the custom field element in and tagDiv Composer.

Thank you!

Hi,

Indeed there is a tabbed element in our theme that is working for pages, usually this is used when you want to display different blocks and content.
Unfortunately for what you need our theme do not have right now an element, but there is in the cloud a pre-build code that can be used (using html, css and js) – https://i.imgur.com/gM6njnF.png the section is FAQ Home Section – Coaching PRO -> https://i.imgur.com/Ljbckcl.png – https://i.imgur.com/Y5ZVVPn.png
I hope this will help you!
Thank you!

Hi TeamBDT, the pre-build website News Week pro needs the tagDiv Composer, tagDiv Cloud Library and tagDiv Opt-in Builder https://i.imgur.com/8A4BDDT.jpeg

Hi crashcult, please check the answer from here https://forum.tagdiv.com/topic/change-footer-colors-font-colors-and-sizes/ the theme panel settings are not for the demo you have, hat one should be edited using tagDiv Composer.

Thank you!