Hello,
Can you please provide a link where this situation appears so we can investigate the problem?
Thank you!

Hi,
I just checked our emails and couldn’t find anything related to “HOMEPAGE DEFAULT.” Could you please re-send the email? If possible, please also let us know which email address it was sent to so we can check more thoroughly.
Thank you!

Hi Vunt,

If you want to install a different demo, you can do so directly without manually uninstalling the Default Pro pre-built website. This should resolve the problem.
Alternatively, you can try disabling all plugins except the tagDiv plugins and then attempt to uninstall the Default Pro pre-built website again.

Thanks

Hi Michele,

Please check it now, we made some corrections base on your list.

Thank you!

Hi,
I checked your website https://zmruxt.com/ and it appears that you are using some extra plugins and the problem seems to related to an elementor plugin extension. The theme has been tested only with the free version of elementor, but not with elementor pro and extensions.
Thank you!

Hi Sysselmannen, I think that you are referring to this one – https://i.imgur.com/u13n9Fh.jpeg those are the category siblings elements and can be enabled/disable from the theme panel > category – https://i.imgur.com/gESExTi.png
I hope this will help you!

Hi thalesbrandao,

The AMP plugin is deprecated so will no longer be provide any fix for it – https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp now depends on users if they want or not to use they plugin.
Related the AMP and tagDiv Mobile Theme plugin, that message is just a notice -https://i.imgur.com/rFkgw9m.png to use the AMP plugin with the mobile theme plugin so you’ll use the mobile theme plugin for your AMP version, doing this (using AMP + Mobile theme) the Transitional template is the only one that can be used – https://i.imgur.com/JnFXjlY.png if you want to use any other one, then you’ll need to disable the tagDiv Mobile theme plugin and use only AMP.

In case you want to remove the amp you can use the steps provided by @simchris – https://forum.tagdiv.com/topic/kiss-amp-goodbye/

Best regards

Hi Lewis,
The issue you mention can happen in some cases unfortunately. It can be caused by plugin conflicts, or security/firewall restrictions from plugins or from the hosting. I will investigate the issue and try to find the cause. Please provide contact us via email at contact@tagdiv.com and please provide an admin login for the website, also if you use cPanel or something similar, please provide access to it as well.
We’ll check it as soon as possible.

Hi,

That is indeed a message from the theme (is referring to this part -> https://i.imgur.com/0HUaXVJ.png – https://forum.tagdiv.com/using-theme-translations-together-wpml/). Unfortunately, the only way to remove it is to comment out the code you found.

Thank you for your understanding!

Hi essjay,
The “Invalid reply from server endpoint” error is typically caused by an insufficient WP_MEMORY_LIMIT. We recommend setting this value to 256M. If the issue persists, try increasing it to 512M and verify the other settings outlined in our guide: Newspaper Theme Requirements.

Additionally, please ensure that SSL is properly configured and that your server has adequate bandwidth to handle the requests.

Also, make sure that you do not have any plugin interfering (make a test using only tagDiv plugins).

Thank you!

Hi,
If you are using the last WordPress version then the option for adding the featured image will be like this – https://i.imgur.com/VkrepiW.png and will open the Media Library section – https://i.imgur.com/oRLfRPD.jpeg
Thank you!

Hi solobindo, if you have the Newsmag theme the tagDiv Composer button will be display only for pages, on the backend will be like this – https://i.imgur.com/dWfSe4b.png and this – https://i.imgur.com/n91M4r7.png and when you are on frontend will be like this – https://i.imgur.com/FJUACw7.jpeg
In case that you already checked this and the button is still not display, please make a test using only the tagDiv Composer plugin to make sure that you do not have a plugin interfering.
Thank you!

Hi,
I’m glad it helped you!

Hi,
Normally the Facebook like button will wok now only if you are logged on Facebook on the browser that you are using for checking the website. In case that you are using incognito or a browser where you are not logged this will no longer work.

Hi,
I just checked the score and now it’s ok – https://we.tl/t-6loThx5PlQ
Now, what it can happen is to take a test during the moment hat the cache as been cleared and is not yet 100% created for mobile.
Thank you!

I’m glad it works!

Hi Claes,
If I correctly understand you want to display the article category or tag on feature image on block like this – https://i.imgur.com/coBzDEH.jpeg for this you can check our guide -> https://forum.tagdiv.com/newsmag-category-tag-on-modulesblocks/ the category should be enabled in the theme panel per module block and the post should have a category that will be set as primary category (as it is mentioned in our guide).
Thank you!

Hi,
Indeed those elements are set in the database in wp_postmeta on meta_key ‘td_post_theme_settings’ and you can use the code from here – https://pastebin.com/v8agQYgF to display them in articles.
I hope this will help you!

Hello,

Yes, this can be done. What you need to do on that page is to set the right configurations on the block element you’ll use, for example if you’ll use the Flex Block 1, then in filter tab you need to set the post type and the taxonomy and it should be looking something like this (12 represents the id of taxonomy TV shows in our example – https://i.imgur.com/ntijLNt.png).

I hope this will help you!

Hi,
Your code is almost ok, but you need a space between classes, like this:
.td_block_9 .td-post-author-name { display: none; }
I hope this is what you need 😀

Hi Claes,
Most of the blocks display one category of the article (exceptions are made if the article has the featured category) – https://i.imgur.com/1zrUWru.png – https://forum.tagdiv.com/newsmag-featured-posts/ in case that you want to have a specific category to be display you can set that category as primary category on the article – https://forum.tagdiv.com/newsmag-category-tag-on-modulesblocks/ – https://i.imgur.com/WNfF2nW.png
I hope this will help you!

Hi florisjanot,
What you can do is to disable some of the thumbs in the theme panel (thumbs that are not used) – https://forum.tagdiv.com/newsmag-theme-thumbs/ before doing this it is recommended to check the blocks/modules you are using on the website to make sure you do not disable the thumbs for those. After that it is recommended to check the WordPress thumbs, this can be done using a plugin – https://wordpress.org/plugins/disable-generate-thumbnails/ or using a code in functions.php – https://wordpress.org/plugins/disable-generate-thumbnails/
After that it will be need to use a plugin to regenerate the thumbs and delete the old thumbs that are no longer in used – https://wordpress.org/plugins/force-regenerate-thumbnails/
Thank you!

Hello ctaylor11, if you want to remove it from category template then it can be done from the theme panel – https://i.imgur.com/r5IlPlq.png if is only for a specific category, then please select that category in the theme panel and disable the grid – https://i.imgur.com/Vn7bcCZ.png
I hope this will help you!

Hi,
I’m glad that you manage to resolve most of the situations.
1. To translate the texts you’ll need to use the theme panel translate section, for this you need to go to Newsmag > Theme panel > Translation and search for “fans – https://i.imgur.com/ojnNq1C.png – https://i.imgur.com/lI8q20s.png just translate the elements and should be apply on social counter.
I hope this will help you!

Hello,
If you want to continue with the tagDiv Mobile theme plugin, then you can edit the homepage using the theme panel settings > mobile theme – https://i.imgur.com/485PT9t.png also using the mobile theme plugin you need to add content for your page in mobile editor, this editor is at the bottom of pages – https://i.imgur.com/dsnoZKP.png the mobile content should be created using only the mobile editor, no builders.
For pagination, can be change only in the theme files to display more pagination numbers, usually those are reveled one by one when those visible are selected. The problem wit the theme code edits is that those will be removed when the theme will be updated and those edits can not be saved in a child theme.
Thank you!