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Calin
tagDiv Staff

Hello Alex,
Normally in Newspaper v12.6 the popup menu should not have this problem, just make sure that the modal is set on delayed – https://i.imgur.com/QUoesuf.png
Thank you!

Calin
tagDiv Staff

Hello,
Indeed, those settings can be done using a SEO plugin, after those are made you need to re-index the website so the google to know the changes that has been made.
Ask Google to recrawl your URLs
Thank you!

Calin
tagDiv Staff

Hello,
Our blocks and grids can display posts, pages and other custom post types – https://i.imgur.com/xoXGyWs.pnghttps://forum.tagdiv.com/flex-block-settings-guide/https://i.imgur.com/QZeGav1.png
Thank you!

Calin
tagDiv Staff

Hello,
I checked the website and the errors that I seen now are those – https://i.imgur.com/jARAwId.png there are a few fonts that are preloaded but not used and there are CORS policy errors (those seems to be linked to staging), you can check if you migrated from staging to live, also you can check those guide:
-> https://medium.com/@dtkatz/3-ways-to-fix-the-cors-error-and-how-access-control-allow-origin-works-d97d55946d9
-> https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin
-> https://talhasariyuerek.com/en/cors-policy-no-access-control-allow-origin-solution/
Thank you!

Calin
tagDiv Staff

Hi aliou89, please contact us via email and provide wp-admin and cPanel access. we’ll check it as quick as we can.
Thank you!

Calin
tagDiv Staff

Hello mashmedia, this can be done by editing the homepage, go down to footer, select the block title and try this option – https://i.imgur.com/2JojqjP.png global header, this should set the header title to the right.
If you want to use a different header style, you can use the title element, that one has align options – https://i.imgur.com/uq601uu.png
I hope this will help you!

Calin
tagDiv Staff

Hello,
If you want to filter the search, then you’ll need to filter the results displayed in live search and in search page. By default this will display all results or only the post type set (it can be set only one post type) – https://i.imgur.com/GSvxi9D.png what can be done is to use a custom code in a functions.php (it can be set in a child theme) – https://forum.tagdiv.com/the-child-theme-support-tutorial/
function wpshock_search_filter( $query ) {
if ( $query->is_search ) {
$query->set( 'post_type', array('post','page') );
}
return $query;
}
add_filter('pre_get_posts','wpshock_search_filter');

Now on search page results you need to edit with tagDiv Composer and set on the posts loop the post types you want to filter – https://i.imgur.com/iLuFint.png
Thank you!

Calin
tagDiv Staff

Hi URBANFEAT, for those problem please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access – https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ we’ll check it as soon as possible and will let you know when it’s done.
Thank you!

Calin
tagDiv Staff

Hi paulab3nn3tt,
Unfortunately for to mentioned situation the only solution is to use a css that will delay 1 second the element to be load until the theme code is loading the filters, for this you need to add an extra class – https://i.imgur.com/Z1m4AOb.png on the filter and use a custom css like this one -> https://i.imgur.com/2YyXMbF.png
.effect{
opacity: 0;
animation: fadeIn 1s;
animation-delay: 1s;
animation-fill-mode: forwards;
}
@keyframes fadeIn {
from { opacity: 0; }
to { opacity: 1; }
}

I hope this will help you!

Calin
tagDiv Staff

Hello,
Can we take a look? If yes, please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access to the website and database. We’ll check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi,
It is possible to be related to a plugin conflict or maybe there are not set the theme requirements – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
In case that the problem persists, please provide a temporary wp-admin access via email.
Thank you!

Calin
tagDiv Staff

Hi,
What you can try is to set a big line-height on header elements from header and desktop, another alternative is with css, for example for mobile it can be used this custom css:
.td-header-main-menu {
min-height: 100px!important;
}
.td-header-menu-wrap {
min-height: 101px!important
}
#td-top-mobile-toggle i {
line-height: 101px;
}

https://i.imgur.com/tzKCv1q.png
I hope this will help you!

Calin
tagDiv Staff

Hello,
Here is an example where the code is apply – https://i.imgur.com/lOPrGqL.png (if you are using cloudflare you need to purge it).
Please do a test and instead setting the code in mobile section set it in this place – https://i.imgur.com/k6xqA5S.png
Thank you!

Calin
tagDiv Staff

Hello,
I think that you are referring to the post title from blocks, for this you can use the SEO option from the block (this will be displayed in tagDiv Composer) – https://i.imgur.com/uUtuBgQ.jpg
Thank you!

Calin
tagDiv Staff

Hi simchris, thank you for taking your time to share it with us!

Calin
tagDiv Staff

Hi,
For this you need to use a custom code that will scan the post content and add the buttons where you program, it, or to manually add the buttons in posts when those are made.
Also, you can search for some custom plugins, maybe there are existing plugins for what you need.
Thank you!

Calin
tagDiv Staff

Hello,
Unfortunately, there is no option for that, it can be changed only using custom css, for this please use this custom css:
.td-icon-mobile:before {
content: '\e80e';
}

The code should be set in the theme panel > custom css> advance css > phone section.
I hope this will help you!

Calin
tagDiv Staff

Hi,
It is possible to be the wrong place updated, please check it like this, get the post id – https://i.imgur.com/UTW5G1Q.pnghttps://i.imgur.com/wls9q93.png, then go to database to wp_postmeta and search after that post id – https://i.imgur.com/IBMTGvM.png and the results will be – https://i.imgur.com/VItAZJF.png
I hope this will help better!

Calin
tagDiv Staff

Hello Alex,
I made some tests and for me it’s ok – https://i.imgur.com/UWeUb7k.png, but I see that you have some extra plugins that maybe interfere, can you please test it using only tagDiv plugins?
Thank you!

Calin
tagDiv Staff

Hello RSP,
Referring to the homepage text, this can be related to some text that are manually set using tagDiv Composer.
Referring to the subtitled translate, please contact us via email at contact@tagdiv.com and please provide a temporary wp-admin access, we’ll check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi jtoney, I will check this situation!

Calin
tagDiv Staff

Hello,
Ok, can you please contact us via email to check the problem? Please contact us at contact@tagdiv.com and please provide temporary wp-admin access and some screenshots with the problem. We’ll check it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hello,
Yes, we can check it via email, please contact us at contact@tagdiv.com and please include in the email the link of this topic and also please provide a temporary wp-admin access to resolve the problem.
Thank you!

Calin
tagDiv Staff

Hi,
Can you please provide some screenshots and a link where I can check it? Maybe the author is displayed in a block, in this case you’ll need to use this option – https://i.imgur.com/ZZRRvF9.png
Thank you!

Calin
tagDiv Staff

Hi,
This sounds like the 2 website are connected, normally if the domain is a different one this problem should not appear.
Thank you!

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