Home User profile
tagDiv Staff
This user did not write anything. So we are just showing here some random text to make the profile page look nice :)
Calin
tagDiv Staff

Hi elvisfrog, unfortunately, I do not quite understand, the post_id that you get is not the good one ? can you provide a little some more details, maybe some example too, this will help to understand what you need to achieve.
Thank you!

Calin
tagDiv Staff

Hi videomaker, that theme plugin is deprecated from a long time ago, and is no longer recommended to be used, also this is no longer provided in our theme package.
Now there are many other plugins that can by use and have better results then td-speed-booster, for example Autoptimize, WP Rocket ….
Thank you!

Calin
tagDiv Staff

Hi,
Normally, yes, you need to have the support active, but this time, we’ll check this problem, but for other problems you’ll need to renewal it.
Thank you!

Calin
tagDiv Staff

Hi daehee.kim, this is a little harder, the file must be set in tagDiv Composer, on this path wp-content/plugins/td-composer/legacy/Newspaper but also is possible to be need to make changes in more places to see that page template like those https://i.imgur.com/cS7aiKM.png from our theme.
Thank you!

Calin
tagDiv Staff

Hi WalnutHillDesign, indeed for the moment, all elements with an image will display that image in full size if there is no option to adjust/select the size, also some of elements have set the image as background. I added on our list to add some options on images elements to can choose the image size.
Thank you for your understanding!

Calin
tagDiv Staff

Hi technologyadvicecom, I think that you can do that to use a check like the one above, or what you also can do, is something similar with text with title or column text elements -> https://i.imgur.com/fybd4eh.png
I hope this will help you!

Calin
tagDiv Staff

Hi,
When you disable the google fonts, then the font weight will no longer apply. Using the default theme fonts means that you use only 2 style or the browser default font.
My recommendation is to set your own font, you can upload it with .woff extension -> https://i.imgur.com/IUJwAi9.png this should help you!
Let me know the results!

Calin
tagDiv Staff

Hi,
Like Anamaria said, the menu is on two rows, because there is no enough space/width to display all menu elements in one row.
As a suggestion, what you can do is to group or reduce the menu elements, or another alternative is to set a smaller font size on menu (but reducing the number of menu elements is the best solution.)
For page speed please check this topic https://forum.tagdiv.com/topic/adminpanel-slow-td-composer-query-string/
Thank you!

Calin
tagDiv Staff

Hi creativit, I think that it will be more easy to use a dedicate plugin for guest author, like this one Molongui Author Box, Guest Author & Co-Author.
I hope this will help you!

Calin
tagDiv Staff

Hi,
I just tested your website and for me is look normal https://www.wpsuperstars.net/top-wordpress-migration-plugins/ -> https://www.wpsuperstars.net/top-wordpress-migration-plugins/ but I see that this problem is usually on long texts like this one “Mony Mint – Einrichtung/Betriebssystem/Performance/Display” her for example you have a part from title that is interpreted as one word “Einrichtung/Betriebssystem/Performance/Display” so I recommend to set some space between those words, this will help to display correctly the text.
Thank you!

Calin
tagDiv Staff

Hi mixos,
Normal if you make your website on staging, you need to migrate it using a migrate plugin, in this way all settings will be transferred.
You can try this guide from here -> https://www.elegantthemes.com/blog/tips-tricks/import-export-wordpress-website a
-> https://www.webnots.com/how-to-migrate-specific-posts-from-one-wordpress-site-to-another/
7 Best WordPress Migration Plugins To Safely Move Your Site
If you referring only to theme panel settings, then you can use the import/export settings from theme panel https://forum.tagdiv.com/import-export-theme-settings/
Thank you!

Calin
tagDiv Staff

Hi,
I just mad a test and for me is working correctly with child theme (this must be use like in this guide https://forum.tagdiv.com/the-child-theme-support-tutorial/).
Just make sure that you copy the files from -> wp-content/plugins/td-composer/legacy/Newsmag/parts/single
Let me know the results!

Calin
tagDiv Staff

Hi,
We got your mail and my colleague will answer to it as soon as possible.
Thank you!

Calin
tagDiv Staff

Hi CT Lab, please make a full backup and contact us at contact@tagdiv.com, include the link of this topic to can identify you, also include the wp-admin and cPanel access also add some screenshots or video with the problem, we’ll take a look as soon as possible!
Thank you for your understating!

Calin
tagDiv Staff

Hi,
The problem seems to be on some posts, is just like the css is not apply correctly.
Please make a test, clear all cache and make a test only with theme plugins.
If the problem is still persisting, please make a full backup and contact us at contact@tagdiv.com include the link o this topic to identify you and provide wp-admin and cPanel access. Also make aure that you have a full backup.
Thank you for your understanding!

Calin
tagDiv Staff

Hi,
If this problem persist using only theme plugins, then if you agree, we can inspect the situation, for this, please contact us at contact@tagdiv.com, include this topic in email and provide wp-admin and cPanel access. Also please make sure that you have a full backup.
Thank you!

Calin
tagDiv Staff

Hi,
For me is look normal on mobile, also you can adjust the height, width per view port https://i.imgur.com/FUkaKBR.png also the css is editable per view port -> https://i.imgur.com/oNIy0PH.png
Let me know how it looks for you!

Calin
tagDiv Staff

Hi,

If you want to use a custom font like SutonnyMJ, then you need to upload it with .woff format in theme panel -> https://i.imgur.com/yRaKiHy.png after that change it in theme panel fonts -> https://i.imgur.com/JvCtb5k.png also note that if you are using a pro prebuilt website the fonts need to be edited with tagDiv Composer then select the elements and check the style tab -> https://i.imgur.com/jL31rEc.jpg
Also to change the background image from footer scroll to that section, select the row from footer and in css tab you’ll find the background css ->https://i.imgur.com/Yq06HV5.png

I hope this will help you!

Calin
tagDiv Staff

Hi,
If you are using Newsmag v5, the social counter should work correctly, but please make sure that you have assigned the accounts in theme panel -> https://i.imgur.com/Jw9fcH3.png please check the note to see how you need to set the accounts for Facebook and Instagram (this need to be a business or creator account and it needs that the Facebook to have full access over it).
Let me know the results!

Calin
tagDiv Staff

Hi,
I just made some tests and for me the single image element is working just fine, you can adjust it using the css section by adding margin bottom -> https://i.imgur.com/lxjS5k5.png you can use negative values if you want. Also you can adjust the height of image from here -> https://i.imgur.com/o9Pn7C5.jpg
If the problem persists, please provide some screenshots to see how this is look for you.
Also I made a test with vimeo videos -> https://i.imgur.com/bSMyjal.png and for me is working correctly -> https://i.imgur.com/iVKEVeP.png can I know the vimeo videos that you use? are those privet ?
Thank you!

Calin
tagDiv Staff

I’m glad that the problem has been solved!
Have a nice day!

Calin
tagDiv Staff

Hi,
For me now the images are loading -> https://i.imgur.com/L0TuSSz.jpg -> https://i.imgur.com/c1Tqdfs.jpg -> https://i.imgur.com/7htW9am.jpg
Thank you!

Calin
tagDiv Staff

Hi PoliticaMagazine, I can not promise, but I think that it can be possible to create a video with the tagDiv shop plugin.
For the moment you can get some info from our presentations:
-> https://tagdiv.com/whats-new-newspaper-11-theme-update/
-> https://tagdiv.com/newspaper-theme-11-woocommerce-tagdiv-shop-plugin/
I hope this will help you!
Thank you!

Calin
tagDiv Staff

Hi canindia1, I see that this is coming from cache plugin, is possible to have some options to minify css and js, please make a test, disable the cache plugin and check to see if the problem persist, if not, please check the settings from your cache plugin.
Let me know the results!

Calin
tagDiv Staff

Hi jzee,
Yes, in Newsmag 5 the problem with vimeo playlist was fixed.
For YouTube, you need to set the api key -> https://forum.tagdiv.com/youtube-api-key/ and after that the YouTube videos will display. If I understand correctly, you say that you have some videos that are working.
Now in each video playlist you can set only on sources, for video ids -> https://i.imgur.com/v9c95r1.png, also you can set the sources for all fields and chose the one you want, and after you save and refresh the sources need to be still in the place you set them -> https://i.imgur.com/dN3Xiqn.png
Also sometimes the youtube api key is no longer working properly and it needs to make a new one. Another thing that you can do is to make a test using only theme plugins.
Thank you!

Viewing 25 posts - 10,801 through 10,825 (of 35,335 total)