Hi,
The problem is that the Facebook Like button because deprecated for some browsers, like Firefox, therefore is no longer providing solutions for those browsers, what I can suggest is to remove it.
Thank you for your understanding and sorry for the inconvenience!
Hi,
The breadcrumb are not display because of the extra class from body -> https://i.imgur.com/gKzRzaD.png that use a css that is hide it. What you can do is to try a stronger css, like this one https://i.imgur.com/Iwduxu6.png
body.td-scandal .td-post-template-4 .entry-crumbs {
display: block;
}
Set this code in theme panel> custom code> custom css.
I hope it will help you!
Hi,
I just checked your website and now the images seems to be display https://i.imgur.com/XbFzDTu.jpg did you manage to solved the problem? Or it is only on some pages ?
Thank you!
Hi,
Please provide some more details about the the version you use and WordPress version.
Please make sure that those are not some plugin conflicts.
Also, some screenshot with the error will help a lot.
Thank you!
Hi CT Lab,
The blog layout can be set from Newsmag > theme panel> template settings > blog and posts template -> https://i.imgur.com/VvW4d6q.png from there you can remove the sidebar (if you do not need it and the posts will be display on 3 columns, like this -> https://i.imgur.com/7iO9gPe.jpg), you need to change from there the article display view that is fit your needs.
Those are the only options for the blog page https://i.imgur.com/MuoyDFo.png -> https://i.imgur.com/dJ1MD9L.png
Thank you for your understanding!
Hi AhoraRoma, I just checked your website and I see that you set the prev theme version.
Now if I understand correctly, the problem was on Newsmag v5, can you please make a staging or subdomain where to set your website we can make the theme update and check the reported situation, this will help us a lot!
Let me know if you agree!
Hi gweston2021,
Please make sure that you files permissions are set correctly https://www.malcare.com/blog/wordpress-file-permissions/
Also make sure that you do not have some plugins that interfere with the theme update, also if you want you can try to update the theme manually -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ method B.
Let me know the results!
Hi,
The scroll bar is there https://i.imgur.com/JsWsE7K.png when the website is loading, but looks that an extra plugin or code that you are using is removing it.
Please make a test, disable all non theme plugins and try again to see if this problem is still persisting.
let me know the results!
Hi,
Maybe is just a temporary problem, also it can be from the low requirements, those need to be set at least as in our guide https://forum.tagdiv.com/requirements-for-newspaper/
If there are still some problems, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access, also include the link of this conversation in mail.
Thank you!
Hi CT Lab,
I see that you are using the blog for homepage, this is displaying the latest’s posts https://i.imgur.com/3NAVgpE.png and it can be adjusted from here https://i.imgur.com/5RJBmqd.png , also the suggestion provide by me was for a homepage set by you -> https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/
I hope this will help you!
Hi WayOne,
The theme is not tested with Brave Browser, but I installed on my pc and for me your website seems to work correctly -> https://i.imgur.com/XbVUN2k.jpg -> https://i.imgur.com/vVapAaS.jpg
Also I see that you have the mobile theme plugin enable and that the mobile version is display on desktop, do you want to use the mobile theme plugin ? If yes, then you cache plugin must have support for mobile version like WP Super Cache -> https://i.imgur.com/yi88o58.png -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ or disable the mobile theme plugin.
Thank you!
Hi Amme89,
For this problem can be multiple situations, for example it can be a plugin conflict, so please make a test using only the theme plugins, also make sure that the theme and theme plugins also the WordPress are to latest versions.
In case that the problem is not solved, please contact us at contact@tagdiv.com include the link of this topic, wp-admin access and cPanel. Also make sure that you have a full backup for your website and database.
Thank you!
Hi christopher,
This is the first time when we get an report about this problem.
Please make some tests and install the theme on a staging or subdomain and see if using only the theme with thee plugins if you still get that message.
If the problem persist, please contact us at contact@tagdiv.com and make sure that you have a full backup for your website, provide wp-admin access and cPanel. Also please include the link of this topic.
Let us know the results!
Thank you!
Hi,
That image seems to be set in this place https://i.imgur.com/d7QqVec.png please check in this section from theme panel -> https://i.imgur.com/NmOOj9G.png
Let me know the results!
Thank you!
Hi Paweł Gawlik,
Right now I see that you have some posts displaying in that section -> https://i.imgur.com/ypgawhB.png
Please check with tagDiv Composer to make sure that you do not have set other filters like categories on that block, or some offset -> https://i.imgur.com/DkdKtrl.png -> https://i.imgur.com/xVKnMcK.png
Let me know the results!
Hi,
If I understand correctly the problem is that on amp version the form can not be sent and you get a message, I search on internet and I found some articles like this one https://amp-wp.org/documentation/playbooks/handling-form-submissions/ -> https://wordpress.org/support/topic/contactform7-submission-in-amp-page-doesnt-redirect-to-thanks-page/
Also I will make some more tests on one of our install to see if I can recreate the problem.
Thank you!
Hi,
Unfortunately, I do not know exactly how the combo update from Apple works, but using our theme, you can update from an old version to latest version, indeed there can be difference if there were major changes, but normally all problem can be fixed, also when you update from a version to next version, you can het from themeforest the full package and there is a patch for example if you have v10.4 the next version is v11, therefore in packages will be a patch_10.4_11.
Thank you!
Hi tomasamayo,
If you get the theme from themeforest, then should be no problems.
Also, what tools do you use those malwares ?
Thank you!
Hell, please check this similar topic -> https://forum.tagdiv.com/topic/can-i-get-access-to-changelog/
Thank you!
Hi, please check the answer from this topic -> https://forum.tagdiv.com/topic/can-i-get-access-to-changelog/
Thank you!
Hi,
For the problem with ads we need to make some investigations, there must be something there since for me is working and for you isn’t. For this please contact us at contact@tagdiv.com provide wp-admin and include the link of this conversation, also please make a full backup for your understand.
Also for background ads, please add this custom css in theme panel
.td-boxed-layout #td-outer-wrap {
max-width: 100%;
}
body.td-background-link .td-container-wrap {
cursor: auto;
width: 1164px;
}
This will fix the background and it will work again.
Let me know the results!
Hi bimerso,
Indeed that information is not in our documentations, sorry for this!
If I’m right you are referring to infinite loading (the posts that are loading at the end of the accessed post), for this, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png
Let me know the results!
Thank you!
I understand your situation and I’m agree whit what you say. soon it should be new theme update and the translations option will be add.
Thank you for your understanding and sorry for this inconvenience!
Hi,
Normally you can ignore that message or if is bothering you, please make a full backup, and contact us at contact@tagdiv.com and provide wp-admin access, then our team will handle it. Also include the link of this topic.
Thank you!
Hi Ekta_19, the mobile theme plugin has less options, but since for pages you need to add a new content in mobile editor, you can set what you want to display in pages, but you need to use only the mobile editor -> https://i.imgur.com/eXk2bOd.png
Also about the mobile page, if that problem is persisting, it can be form some code or extra plugin that you are using. If you want we can inspect that situation, just let us know!
Thank you!