Hi,
Sorry, but I do not quite understand. Do you want to use the theme for a different website ? If yes, then you must get a new license, because it is allow only one license per website.
If this is not what you mean, please let me know!
Thank you!

Hi, did you had time to send the mail to can check this problem ?
Thank you!

Hi,
I just made a test again and for me is work correctly, here is a screen record -> https://we.tl/t-vu0nXJRcAt
Also if you are using the mobile theme plugin, and the mobile version is display on desktop, then will be display on all browsers that are used, for this you need to use a cache plugin that has support for mobile themes, like wp super cache.
If you disable the mobile theme plugin, the it will be use the responsive version.
Thank you!

Hi,
We are sorry for those problems that you are facing, unfortunately, you didn’t provide some details or screenshots, or at least the website link to see what problems are you facing, maybe you have short codes instead of content on your website, if is so is because you do not have all necessary tagDiv plugins enable, like tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack.
If you are facing other problems, please let us know and provide as many details and screenshots you can, also we can login and see what it can be done if you contact us at contact@tagdiv.com, for this, please make sure that you have a full backup, include the link of this topic and provide wp-admin and cPanel access.

Also please notice that we do not tolerate insults and we have the right do not answer to users that insults us, also the topic that you made on our forum where you insult us was deleted. If you continue to answer like in that topic, we no longer help you!

Thank you for your understating and sorry for the inconvenience!

Hi vikramsaiteja,
For displaying the social followers from Instagram you need to use a “Business” or “Creator” Instagram account. Also this need to be accessed using the Facebook, therefore the Facebook need to have access to all settings from you “Business” or “Creator” Instagram account -> https://i.imgur.com/XDfUnyj.png
If you want to display only feeds, then you can use the personal Instagram -> https://i.imgur.com/hdo8edz.png
In case that the social counter is not display after you set the Business, then please delete tagDiv Composer and tagDiv Social counter plugin and reinstall them from Newspaper> plugin.
Let me know the results!

Hi krishh0013, for this you can use a single post template, then you can edit it using tagDiv Composer and use the right click to remove the view count element -> https://i.imgur.com/ngsgDPy.png
I hope this will help you!

Hi bestforher, if you want to display that code in footer, then edit the homepage with tagDiv Composer and go down to footer zone, set there the html or column text element and set your code -> https://i.imgur.com/OrZUWMF.png -> https://i.imgur.com/h2TN2RL.png -> https://i.imgur.com/GIqPTv2.png
Thank you!

Hi enginzey, please make sure that you are using the latest versions of theme (Newspaper v11) and WordPress (v5.7.2), if you have theme and the problem persist, then please make a test only with tagDiv plugin enabled. Most of the time this can be a plugin conflict. Also make sure that ALL theme requirements are set at like in our guide https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!

Hi harpstar and lucroragency,
Sorry for the late answer, we do not work in weekends-> https://i.imgur.com/8mKxkiZ.png
If you are using Newspaper v11 and WordPress v5.7.2 then the only situation when tagDiv Composer is not working is if you have a plugin conflict or you have set in that page a code that is in conflict with our theme builder.
Please make a test and use only tagDiv plugin to see if the problem is still persisting, if now, then you must find the plugin that it is in conflict with the theme.
Let me know the results!

Hi,
Unfortunately for the moment that is the only animation that our theme have for the mobile menu.
Thank you for your understanding!

Hi bshadley, I’m glad that you mange to solve the problem with ad code.
If you have other questions, let us know!
Have nice day!

Hi,
If you just want to translate the text, then you can do it from theme panel translate section -> https://i.imgur.com/tMuidYV.png
Also to set that file in a child theme, please check the answer provide in this topic to your question https://forum.tagdiv.com/topic/registration-pop-up/#post-408628
Thank you!

Hi tsharma, if you want to set the td-login-model.php in child theme you must set it like this Newspaper-child/parts/header/td-login-model.php, I recommend to set in child theme all files from td-composer/legacy/Newspaper/parts/ copy the parts folder and past it in child theme.
I hope this will help you!

Hi anweshak_10, most of the time this kind of problems are related to some extra plugins, it can be from cache plugin (usually is related to plugins that optimize the JavaScript code), please make a test without cache and optimize plugins and see if the problem is persisting. If there is no problem after testing, please check the cache plugin settings.
Let me know the results!

Hi,
Please try this custom css https://i.imgur.com/CKLOgCR.png
#comments {
max-width: 1124px;
margin: -10px -24px;
background: #eeeeee;
}
This code will set the background color for all comments.
You can set the code in theme panel> custom code> custom css.
I hope this will help you!
Let me know the results!

Hi,
Let me see if I understand correctly, do you want to use the mobile theme plugin (not the responsive version) and this is not working? If is so, please make sure that you do not have a plugin conflict, please make a test using only tagDiv plugin.
Also please let me know, you manually install the mobile theme plugin or the theme? Also if you can provide some screenshots to see how it looks when is not working will help a lot.
Thank you for your understanding!

Hi,

The footer template can be edited only from frontend, edit a page/post template with tagDiv Composer and go down to footer, or if you want to assign one, use the manager -> https://i.imgur.com/Q5PeHkp.png (the footer templates does not have the button to be edited in backend).

Let me know the result!

Hi LG, there was a problem with the boxed version in previous theme versions, this was not apply correctly for envier website, it was only on content, and according to our guide, the boxed version will apply for all elements from website -> https://i.imgur.com/p1qNlUy.png now in Newspaper v11 that bug was fixed -> https://i.imgur.com/JvmVnl1.png -> https://themeforest.net/item/newspaper/5489609
Also I added a request to have the option that the background to be apply like before.
If you want, I can provide a css that will make the website look like before, but for this I will need a link to your website.
Thank you for your understanding!

Hi JohanJanning, usually those kind of problems are made by extra plugins or custom code, please make a test and disable all plugins except tagDiv plugins, after that check to see if the images are back and you can edit the page. Also if the problem with tagDiv error is only on a page, what you can do is to revert to a previous version of that page (before you added the code) -> https://i.imgur.com/KKrTSJU.png -> https://www.wpbeginner.com/beginners-guide/how-to-undo-changes-in-wordpress-with-post-revisions/
I hope this will help you!

Hi,
Normal the Sign in / Join button should display if you enable it from theme panel -> https://i.imgur.com/vAX4MpU.png -> https://i.imgur.com/05VfALz.png then the login will be display in mobile menu.
I hope this will help you!

Hi, I think that you are referring to this https://i.imgur.com/Gc23pTf.png that now you have the featured image and the same image set in post content, to remove the featured image you can use a post style without that element, for example style 5 or 12 -> https://i.imgur.com/dLNYvFr.png
I hope this will help you!

Hi hmirza88, we’ll love to know more about this problem. How you customizes and saved those elements and from where are removed, pleas provide as many details and screenshots you can, this will help us to understand where can be the problem and fix it.
Thank you for your understand!

Hi,
Unfortunately, for the moment those can be added only with custom code in theme files, the path for those it is -> wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php or if you use a cloud template wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
I hope this will help you!

Hi,
I’m not sure exactly what is interfering with the theme, it can be an extra code, maybe a css, or it can be an extra plugin that you are using. Please make a test using only theme plugins and check the results!.
Let me know if the problem persist!

Hi,
We recommend to set the css in theme panel > custom code > custom css -> https://i.imgur.com/7ELuXYZ.png in this way, in case that there are some problems, you can use the import/export option to set back a theme panel backup.
Normally, in case that there css from live css is removed, this is all removed, not only a part of it, in your case it cab be from an object cache, please check to see if you use some plugin that have object cache, or if you have some files with this name.
Thank you!