Hi,
We forget to mentioned that you can add anchors on pages using tagDiv Composer, for this you can check this topic -> https://forum.tagdiv.com/topic/how-to-modify-anchor-tag/
Thank you!
Hi, Indeed it seems that the header is no longer display.
Also I understand from my colleagues that you contact us on mail, please continue with this problem there.
Thank you for your understanding!
Hi,
Most of the time this problem was caused by untested plugins, please make a test and see if the CSS Analyzer is working if you use only tagDiv plugins.
Let me know the results!
Hi quanticoweb, if the YouTube api key I set in theme panel and you have the public channel -> https://i.imgur.com/pkmPVXw.png set in video playlist, then this should update after a number of hours -> https://i.imgur.com/4D1PNvb.png if is not, please remove the channel and add it again.
Let me know the results!
Thank you!
Hi,
I just made a test and the Video Embed Element is working just fine for me, just make sure that you have set the Youtube link correctly ->
https://i.imgur.com/KV3cFwd.jpg
Thank you!
Hi eclat, the Youtube Api V3 should still work, indeed I see that the wat to create the api key was change we’ll try to update the documentation as soon as possible.
Usually, when the video playlist is no longer working, is because the api key is no longer valid.
Thank you!
Hi,
Inside the post/article for me is working correctly, the name of author how publish the post is display only if there is no guest author set in custom field (at least for me is working like this).
Now, about the blocks and flex blocks, those are custom elements and the author name from them have a different structure, the code for that part is set here wp-content/plugins/td-composer/legacy/common/wp_booster/td_module.php => https://i.imgur.com/GrRjkiC.png and it need some custom changes to can display the guest author name on blocks.
Thank you!
Hi,
According to your screen the problem seems to be related to the page two from homepage pagination, also this is referring to yoast seo code https://i.imgur.com/1k1DJ0D.jpg now this situation is because the page do not have set a breadcrumb, therefore the value for this will be empty. To check the breadcrumb title, please follow the steps here: https://kb.yoast.com/kb/change-breadcrumb-title/#posts
What you can do is to add with tagDiv Composer the breadcrumb element, this should help you.
Also here is a similar topic that can help you https://wordpress.org/support/topic/google-breaks-breadcrumbs-either-name-or-item-name-should-be-specified/
Let me know the results!
Thank you!
Hi gkalaitzis, the website it looks like that because you have a plugin conflict, I see that you have enable the WPBakery plugin, and this is interfering with tagDiv Cloud Library (cloud templates), we recommend to use only one of theme and disable the other one. Since you are using a pro demo, all the templates that you are using are from cloud, therefore, I recommend to disable the WPBakery plugin and everything will look normal.
Thank you!
Hi Johannd1b, I see that you are using the multipurpose header style 3, if you use the standard header styles, then the only way to have a different menu on mobile is to use the mobile theme plugin or you can choose a cloud header from tagDiv Cloud Library and this can be edited with tagDiv Composer, in this way you can set a menu for desktop and a different one for mobile -> https://i.imgur.com/vcsLujZ.png -> https://i.imgur.com/kMOa3RX.png
Thank you!
Hi Andrea_Menghini and giriraj, for me wit Newspaper v11 and Yoast SEO v16.7 everything seems to work normally -> https://i.imgur.com/OgduTIa.png -> https://i.imgur.com/wBBHESX.jpg
I have one suggestion, please disable all plugins except Yoast SEO, after that delete tagDiv plugins and reinstall theme from Newspaper > plugins, then please make a new test to see if the problem is persisting (this test need to be done with the parent theme and only with tagDiv plugins and Yoast SEO plugin enabled)
Let me know the results!
If there are still problems, please make a full backup and contact us at contact@tagdiv.com provide all details and screenshots you can, also provide wp-admin and cPanel access and include the link of this topic in mail.
Thank you!
Hi,
Now the header seems to be display correctly -> https://i.imgur.com/bapPcR6.png also that error is because the “More article box” do not have set a distance from the top, you need to set a value in this place https://i.imgur.com/SeVTYLV.png and that error should be solved.
Let me know the results!
If there is something else with I can help, let me know!
Have a nice day!
Hi luke-tt,
Is possible to be something that is blocking the theme activation, you can check the console when you try to activate the theme, it can be a 404 or 403.
If you agree we’ll like to take a look at this situation, for this please make sure that you have a full backup for your website and contact us at contatct@tagdiv.com, provide wp-admin and cPanel, also include the license key and this topic to can identify you.
Thank you for your understanding!
Hi DJ Promotion, this is because for mobile, you are using the mobile theme plugin and you need to change the ad in theme panel> mobile theme> mobile ads -> https://i.imgur.com/jUWhhAd.png
I hope this will help you!
Hi luke-tt, yes, you can use it, those are compatible, just make sure that you have Newsmag v4.9.6 or v5.
Thank you!
Hi,
I manage to make a css that is fix the most part of the website, if you want to check it, then please try this code:
.td-boxed-layout #td-outer-wrap {
max-width: 100%;
margin: 40px;
}
.td-boxed-layout .tdc-row>.td-pb-row>.td-element-style, .td-boxed-layout .tdc-video-outer-wrapper, .td-boxed-layout .tdc-row-divider {
width: 100vw!important;
}
You need to set the code in theme panel> custom code> advance css and set it only in viewports that you want to apply.
Thank you!
Hi,
Normally, there should be no such problems, also those seems to be isolate cases, therefore our developers need to investigate them to see what made this problem. What you can do is to recover the theme panel settings is to use the import/export option from theme panel. unfortunately, this will bot brig back the cloud templates (if you used).
Thank you for your understanding!
Hi,
For me is working just fine. make sure that the child theme is enabled -> https://i.imgur.com/wwZSuC6.png but you still need to do some change that can not be set in child theme, for example on this file wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php you need to set the new path for login modal -> https://i.imgur.com/GtnclCk.png like this -> https://i.imgur.com/UXJPamO.png also for specific templates you need to add it in other places.
If is still not working for you, please let me know exactly what you are using, cloud templates or standard header style.
Thank you!
Hi daehee.kim, is not so easy to set a new page template.
Is not working because as I said above, you need to make changes in more paces, you need to add it in this place wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/js/td_edit_page.js -> https://i.imgur.com/xBdFQOn.png also in this wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php -> https://i.imgur.com/hzPtbif.png and here wp-content/plugins/td-composer/legacy/Newspaper/includes/td_config.php -> https://i.imgur.com/VFesNEa.png I hope that I do not miss a place where it need to be added.
Thank you for your understanding!
Hi mixos, so you want to import only the theme templates and settings, for this you need to check the cloud templates that you are using from cloud templates section -> https://i.imgur.com/YZFb9Gh.png, those need to be copy and paste ( you need to copy the content and past it in the new website in the same cloud type, for example a cloud header must be past in a cloud header to work) after you copy theme (in case that you use), then import the theme panel settings, this can be done using the import/export option from theme panel copy the settings from here https://i.imgur.com/wIjVBO5.png and past theme in import zone in the new website after that click on the import theme settings and the website layout should be the same like in the staging.
I hope this will help you!
Hi,
From similar situations that were reported, the problem was from some plugins that interfere with the theme update. Is better that before making the theme update to have a full backup and to disable all non theme plugins during the theme update (also setting the website in maintenance mode to not scared the visitors).
Our theme has a system for backup the theme panel and in cases like the one you faced, you can use the backups from there -> https://i.imgur.com/nNasTpu.png in this way a situation like yours can be fixed in few minutes.
If there is something regarding to our theme and you need help let us know!
Thank you!
Hi,
If you want to use the custom fields, then you need to add the code in functions.php in this file path wp-content/plugins/td-composer/legacy/Newspaper/functions.php or better set it in child theme, after that go in a post and add the new custom filed -> https://i.imgur.com/PV6YhJY.png set the guest-author and set the value for it -> https://i.imgur.com/kAXOu2B.png the results will be -> https://i.imgur.com/wzujZ0j.png
I hope this will help you!
I’m glad that the problem was solved!
If you have other questions, let us knw!
Have a nice week!
Hi,
The tagDiv Cloud Library is a specific plugin for Newspaper theme only.
Thank you for your understanding!