Hi,
Unfortunately this can be seen only in tagDiv Composer, on website will be display a blank space. Also this can be implemented only with custom code in theme files.
Thank you for your understanding!

Hi,
Newspaper is a different theme then Newsmag, indeed both are our products, but, Newsmag is the lighter version.
So on Newsmag you can not make a mobile page. You can use the responsive version of theme https://i.imgur.com/WI05qqc.png or you can use the mobile theme plugin -> https://i.imgur.com/qRcEgdI.png -> https://tagdiv.com/mobile-theme-get-mobile-ready-with-newsmag-theme/
Thank you!

Hi,
I think that one of my teammates reply for the problem that you describe via email.
Make sure that if you use the latest theme version, you have also set all theme requirements like in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thank you!

Hi,
I just contacted my teammates and looks that the email was in our spam -> https://i.imgur.com/h09c7V6.png we’ll try to replay at email as soon as possible.
Thank you for your understanding!

Hi,
If I remember correctly, there should be no problems with the captions on featured image on Newsmag v4.9.6
Please make a test, disable and deleted tagDiv Composer, then reinstall it from Newsmag > plugins, clear all cache and check to see if the problem with caption still persist.
Before Newsmag v4.9.6 there were some problems with the images that had caption, and those couldn’t be set as featured images, as result the Featured Image didn’t get saved in the post.
Unfortunately I do not know what plugin to recommend fore featured image, our theme was made different, to can display a different image as thumb, that is way you have the option for add a featured image.
If you want, you can teste some of those plugins, for example here are the most recommended https://www.wpbeginner.com/plugins/14-best-featured-images-plugin-and-tools-for-wordpress/
Hope this will help you!

Hi,
Please let me know the email address or the email subject to search for it.
Thank you!

HI,
Please try this code too =>
.td-pb-row .td-pb-span4:nth-last-of-type(3):after,
.td-pb-row .td-pb-span4:nth-of-type(3):after {
content: none;
}
Hope it will work!

Hi juha,
On Newsmag tagDiv Composer can be use only for pages because is a page builder, there is no option to edit the posts.
Also if this is not display in your page content, please make sure that you use the last version, Newsmag 4.9.6, disable and delete tagDiv Composer and reinstall it from Newsmag > plugins, this should bring back the button for pages.
Thank you!

Hi,
The “Latest articles” can be change using the Translate option from theme panel-> https://i.imgur.com/6sOjG35.png -> https://i.imgur.com/51vE6qG.png this will be apply n mobile theme and standard templates.
Hope this will help you!
Thank you!

Hi webtuscany,
Please check the answer from this similar topic https://forum.tagdiv.com/topic/problem-1-image-uploaded-and-10-images-on-hosting/#post-386805
Thank you for your understanding!

Hi,
What you can do is to use a regenerate thumb plugin that is deleting the an use thumbs.
Also you can make a test and try to replace the old blocks with the flex block element, this have more options and it can be adjusted after your needs, you can choose the image size too -> https://i.imgur.com/cBHEFuF.png you can check this documentation for Flex block -> https://forum.tagdiv.com/flex-block-settings-guide/
Also make sure that you have enable only the thumbs that you use.
Thank you!

Hi,
You need to use the inspector to see the font family that is use on staging and localhost, I think that are loading different styles. For this make sure that you have enable the Google fonts in theme panel https://i.imgur.com/itlyuFH.png or you gave loaded the font in theme -> https://i.imgur.com/CojWvOP.png
Hope this will help you!

Hi,
Maybe you are using a different type of ad that has different requires then the ones from our theme. Normal if is a simple AdSense ad then should be no problems. In this case it will help if you can provide some more details about the ad type that you use and how say the google that need to be set.
Thank you!

Hi,
I’m not 100% sure, but it is possible to be from featured image caption, please make a test and delete the caption for a featured image that is not set and see if this is apply. Is possible that this to be the case why the featured images are not displaying, this was a case in the past.
Also the “Featured image placeholder” will load only a placeholder image for the featured image, will not display the first image from post as featured image. Our theme do not have this option.
Let me know the results with caption.
Thank you!

Hi meteor83,
Please do not share your privet credentials on forum, this is open for all Newsmag and Newspaper users.
Please ask your host to help you to restore the backup, they should know exactly what to do that without causing problems and how to restore the database.
Also the only help for this that I can provide are some guides -> https://phoenixnap.com/kb/how-to-backup-restore-a-mysql-database the support theme do not include this featured (restoring database) therefore I do not have the right skills to do this task, but I’m sure that this will be easily make by your host.
Thank you for your understanding!

Hi,
Please ask your host about this and if the problem is not from there, make a full backup and send as an email at contact@tagdiv.com to investigate the problem. Provide wp-admin link and credentials, also include in email the link of this topic to can identify the problem.
Thank you!

Hi,
I think that you want when you click on banner to be link to that company, that can be done by setting the full url here -> https://i.imgur.com/lr4Zwtx.png
Hope this is what you need!

Hi,
If you are referring on this https://i.imgur.com/P7e46pO.png those are from videos.
If you refer on this https://i.imgur.com/5KZrGqd.png then is a css Try this custom css
.page-id-35 .td-pb-row .tdc-inner-column.td-pb-span6 {
border-left: 0;
}
.page-id-35 .td-pb-row .wpb_column:before {
content: none;
}
Hope this will help!

Hi,
If you installed another Prebuilt Websites, then the only way to fix it is to restore a backup to database (all changes from theme panel and composer are saved in database).
Thank you!

Hi,
If is not and AdSense, then yes, that ad need to be set as a banner https://forum.tagdiv.com/newsmag-header-ads/ or if you have a code from AdSense then set the code in Theme panel> ads and the place where you’ll like to be display that ad.
Thank you!

Hi,
Please do not share your private license on forum.
Also I do not understand how “accidentally you installed theme”, normal if you install the theme your posts are not affected also the images from them. If you had a different theme, then just set it back and check to see if the the configurations from it are still active.
If this is not what you mean, please let me know!

Hi birchoff,
The only way to make sure if is or not a plugin conflict is to disable all non theme plugins (tagDiv plugins) and once that you have enable only tagDiv plugins check again to see if the problem persists, if not you need to enable the plugins one by one and check to see when the problem appear.
Also there is no way that some posts to disappear without an manual action. You are the only one that has access to the website ?
Thank you!

Hi,
Please make a test and disable all plugins except tagDiv plugins then try again to see if the problem persists. Also will be good if you can test with 2-3 scripts.
Let me know the results!

Hi,
Maybe I do not understand what you mean, please provide some more details an some example.
Also please lets continue this conversation only in one topic!
Thank you!

Hi,
The only way that our theme is “modify” the ads is that is use some classes to keep the ads content in theme layout. Without them the ads will be display over content and outside of the website width.
Thank you!