Hi,
As I can see is like the the posts do not have assigned featured images. Please check to make sure that those are still assigned. Also is possible that the file path to the featured images to be different now (usually this is from extra plugins), please try to disable all non theme plugins and resave the permalinks.
If the problem is still persisting, then another solution is to restore a backup for database.
Thank you!
Hi,
Unfortunately, on Newsmag theme you can display only one logo.
But you can display the logo on full width, by setting a different header style (style 10) -> https://forum.tagdiv.com/newsmag-header-styles/
Thank you!
Hi,
Please make sure that all theme requirements are set ass in our guide from here https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ also please verify the console when you try to add the code in theme panel to see if you do not get a 403 or 404 if you do it can be a security plugin from your website or host.
Thank you!
Hi OsirisRD,
Then just set the ads code without choosing any settings and the code will be display as AdSense will provide the code -> https://forum.tagdiv.com/newsmag-header-ads/
Thank you for your understating!
Hi,
I do not quite understand, the theme is not changing the ads, the only way that can do this is if you use some options like those ones https://prnt.sc/yord4q also the theme use for ads some code to size to keep the ads in website content.
If this is not what you mean, please let me know.
Thank you!
Hi mihai_somanescu, unfortunately, I do not know how to do this, I think that for this you must ask a developer that is familiar with this kind of plugins.
Thank you for your understanding!
Hi,
I see that the post count is not working, this can be a plugin conflict, or you use a cache plugin and this option is not enabled -> https://forum.tagdiv.com/newsmag-ajax-views-count/
Also there were no changes for the post vide in showcase of the article https://prnt.sc/yor67q , usually this is a plugin interference.
Thank you!
Hi,
Unfortunately, for the moment that option is using only a css that is hiding the login contact. If you want to remove it from load, you must remove it from theme code, for example you must comment the code from this file wp-content/plugins/td-composer/legacy/Newsmag/parts/register.php and this one wp-content/plugins/td-composer/legacy/Newsmag/parts/header/td-login-modal.php
If you want you can set those files with commented code in a child theme to not lose the changes after theme update.
Hi,
As it appears in your screen, when you use the mobile theme plugin you must enable from theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes.
Thank you!
Hi,
After the theme update, you must update the theme plugins too, this can be done from Newsmag > Welcome or Newsmag > plugins. Most important is tagDiv Composer plugin.
Also now the screen provided is no longer available and the website where the image was store is not updated.
Some times, there can be some jQuery problems. Please provide a link to the website with that problem to can make some investigations.
Thank yo for your understanding!
Hi meteor83,
You can update the theme only manually via FTP or cPanel, please check our guide https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and use the method B. Update the theme via FTP.
Hope this will help you, let me know the results!
Hi,
If I understand correctly, when you use the mobile theme plugin, the thumbs are empty, without featured images, if is so then you must have those thumbs enable, go to theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes.
Hope this will help you!
Hi ChristmasMultiservices, most of the time that error appears for theme overwrite or plugin conflict. If you didn’t overwrite the theme (theme and theme plugins) and you delete it, and after that was installed the new version, then should not be those problems.
If the problem persists, please make a full backup and contact us at contact@tagdiv.com include the link of this topic in email and provide wp-admin and cPanel access. We’ll inspect the problem.
Thank you!
Hi,
Yes, each block/grid is using a different thumb (image size), these are created by our theme when you upload an image -> https://forum.tagdiv.com/newsmag-theme-thumbs/ it will be indicate to choose only few and disable the rest of them.
Thank you!
Hi,
Please check this article for how to check and fix the brock images from media library -> https://mythemeshop.com/blog/how-to-fix-images-video-tutorial/
Hope this will help you!
Hi,
Please check the answers from the prev two topics about the same question:
-> https://forum.tagdiv.com/topic/come-posso-aggiornare-il-mio-tema/
-> https://forum.tagdiv.com/topic/ho-la-versione-4-9-2-di-newsmag-e-non-si-e-mai-aggiornato/
Also please do not open more then one topic for the same problem.
Thank you for your understanding!
Hi,
Please notice that the theme can not be update by it self, you must updated the theme, for this we have a guide https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Before the theme update make a full backup and update the theme via FTP/cPanel.
Thank you!
Hi,
There are more ways to update the theme. The most safe one is via FTP/cPanel, but before theme update make sure that you made a full backup to website and database.
Theme update -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!
Hi,
I was thinking that if you got this messages https://www.screencast.com/t/w4s4Dol4u then the problem is from the jQuery.
I just inspected again the post and this provide those warnings from the 2 optional values -> https://i.imgur.com/gNZxu75.png for the moment this should not be a problem, those options will not affect the posts -> https://i.imgur.com/Tvc7ZSA.png
Thank you!
Hi CharityToday,
I think that this is a misunderstanding, those tips are if you use a slow host, then avoid using features that request admin-ajax (in our theme each block can have a pagination, but if you have a low host it will be recommended to use only for blocks you need, for example on post loop).
Do you have some problems using our theme? If yes, please let us know, this will help us to understand what can be the problems.
Also we have an article here https://forum.tagdiv.com/requirements-for-newspaper/ with the theme requirements and with references for host.
For some users is enough to make the steps from this guide https://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/
“What kind of host/server are you using? please note that using our theme, you need to have a good host with very good resources.”
Also you can not use a premium theme in a host with 1GB CPU and RAM, it will work slow, but once that you get visitors on your website it will work harder and harder.
For example here is an article with some decent hosting services https://tagdiv.com/bluehost-review-hosting-solutions/
Thank you for your understating!
Hi,
You can remove the jQuery plugin, but check again the results to see if the “problems” are back or not.
Thank you!
Hi,
yes, but when you restored the backup you restored the featured images too. The featured images were set on posts before restoring the backup? If yes, then most probably was a plugin conflict.
Thank you!
Hi,
I see that there are some improvements, also those https://www.screencast.com/t/IGsKVUvO are optional, also make sure that your post is reindexed by google and test it after that.
Thank you!
Hi,
Usually this problem appear when there are no featured images set for posts, then is display that thumb https://forum.tagdiv.com/newsmag-featured-images/ please check your posts to see if those still have the featured image set.
Thank you!
Hi fabioweb90, since the Thrive Comments is not a free plugin and has not be tested with our theme, I can not help you, at list if it was free to have access to it, then I could take a look, but since is a premium plugin I can not help, sorry!
Thank you for your understanding!